A SHIFT IN POWER
Priority One has launched its new call center though without fanfare. This actually would have been the perfect opportunity for the President to declare future success, but as is typical with Charles R. Wiggington, Sr., missing the right opportunity seems to be just business as usual at the financially troubled credit union.
President Wiggington's leadership limitations aside, in recent weeks we've noticed a pronounced change of his authority. We noticed subtle changes at the start of August, which became more and more markedly noticeable with each passing month.
We've also observed that COO, Beatrice Walker's authority has conspicuously increased and that she's taken more and more control over sectors of the business once selfishly clung to by the President.
The Board of Directors under leadership of Chair, Diedra Harris-Brooks, recently ordered the President not to interfere with Ms. Walker's plans. He was informed that Ms. Walker's plans as described to the Board, will reverse the financial problems caused by the President's poor business decisions and will introduce effective streams of income which in turn, will produce desperately needed profit. Obviously, Ms. Walker has done more than just win the trust and support of the Board, she's convinced them that the President is incapable of resolving the problems he alone created; and that she considers him a potential deterrent to her plans for success. .She might actually be correct.
However, Priority One's Board has proven to be both immensely inept and equally corrupt. Subsequently, can we trust any decision they make that is supposedly intended to improve business? The Board, unfortunately, is looking for a quick fix irrelevant of the source. And though the Directors oversee the direction of the credit union, under Diedra Harris-Brooks the direction is leading to decline. Can anyone point to another Board in the entire credit union industry who has behaved as irresponsibly or reprehensibly as has Priority One's Board?
JUGGLING ACT
The following comment was published in response to our last post and concerns the credit union's Loan Loss Provision:
"Between June 30 and September 30 Wiggy had to move another $500,000 into the Provision for Loan Lose account. They would only do this if they project another 1/2 million dollar lose [loss] or if they charged off that much during the quarter and need to replenish the account. Either way, it's the wrong direction. Now I'm starting to wonder if they will even make it to 2/22."
Since mid-2008, when the effects of reduced business became more evident, the President with the help of the Board Chair has expended tremendous time and energy moving money around including transferring funds from general ledgers and reporting these as profit when no actual profit occurred.
Another reader posted the following comment regarding warnings issued by CFO, Manny Gaitmaitan:
"The CFO has been warning Wiggington for many months that delinquencies are increasing too rapidly and the credit union is spending too much money. Wiggington got mad one of the first times the CFO warned him and later told the Bea and Rodger that the CFO is insubordinate and refuses to follow orders. Wiggington doesn't know the difference between insubordination and wisdom because he wants what he wants no matter who it hurts. Friday he had a meeting with the CFO and warning the CFO. The CFO left work early and didn't come in today. Priority is bleeding money and they are spending too much. They are supposedly a financial fitness center but they can't take care of their own business, how can anyone expect them to take care of member's money?"
Unfortunately, for the CFO, President Wiggington is a man devoid of understanding the nuances that work together to create new business, increase membership, produce profit, reduce losses, etc. He's also not a man who wishes to adhere to ethics and based on his behaviors, laws are something he feels do not apply to him. He shirks challenges, finding them insurmountable but receives immense gratification from constantly violating policies and laws. Subsequently, the CFO's refusal to violate mandated accounting policies are tantamount to insubordination and as a personal attack upon his person.
Another reader posted the following comment concerning the President's rampant spending:
"Employees, members, and readers of this blog can't even imagine how much money the credit union is spending. Its like they know they're sinking but just don't care. I don't get it. Maybe they can provide a comment explaining why they spend the way they do and where they are getting all the money."
The President will never provide an explanation for his confused business practices. Over the past two years, he's implemented a salary freeze that only impacts non-exempt personnel, the sector of employees who earn the least amount of money. And he recently terminated four (4) employees because the credit union desperately needed to reduce spending.
The President next hires a COO who being paid more than $100,000 per year plus benefits. He also purchased a $600,000 phone system and has now opened a new call center. Does anyone else get the impression that Charles R. Wiggington, Sr. is a man who has absolutely no comprehension of the difference between being cost-effective and wild, undisciplined spending?
EVERY PENNY COUNTS
Who would ever have thought that eliminating the purchase of Styrofoam cups would not succeeded in resolving Priority One's financial problems? At the end of October 2009, the amount of losses decreased though the credit union remains embedded in the Red.
Have reduced losses serve as an indicator that the President has finally derived solutions that are succeeding to drive down losses? We doubt it. The credit union's business development efforts continue to falter and there is nothing we can point to- at least not for the moment, that hints at why losses have slowed down. Furthermore, we don't trust President Wiggington.
BULLYING
The rift that has developed between the President and CFO, Manny Gaitmaitan, has spread with COO, Beatrice Walker, beginning to publicly criticize the CFO and like the President, labeling him uncooperative. Also siding with the President and Ms. Walker, is AVP, Rodger Smock, who has stopped speaking to the CFO. Yes, this is probably a dynamic more common in an elementary school yard but one President Wiggington has purposely created in his effort to ostracize Mr. Gaitmaitan. According to the President and COO, Mr. Gaitmaitan constitutes insubordination and is impeding the President's efforts to reverse the credit union's financial problems.
What the President views as efforts to resolve the credit union's financial problems is using deceptive financial reporting practices to create an impression of profits where none exist and reduce reported losses. Mr. Gaitmaitan refuses to follow the President's orders which has now resulted in him being branded and exiled from President Wiggington's inner sanctum. Through a combination of shaming and slander, the President may hope to either force the CFO into submission or driving him out of the credit union. We believe the President is trying to force the CFO's resignation.
Over the past 2 weeks, the credit union has receiving a large number of faxes and telephone calls concerning the "available" CFO position. According to the President who again, can't seem to guard confidentiality, the credit union is seeking a new CFO because Mr. Gaitmaitan has decided to resign.
CONSULTANTS
We recently received two emails regarding a recent visit to the South Pasadena branch by consultant, Loren Lillestrand of Lillestrand and Associates.
On Thursday, November 19th, Mr. Lillestrand met with employees and spoke to them about attitude and perceptions towards their employer. Clearly, Mr. Lillestrand is trying to alter the current negative view employees have the executive sector and though we agree with some of what Mr. Lillestrand said, the fact is the consultant is not an employee of the credit union and in the end, his opinion is based on what he has been told by the President and his "friend", Beatrice Walker.
Ultimately, it is the management of any company that set the tone for the working environment. The President has chosen to slander employees and with the help of Human Resources, has at times created fraudulent evidence and charges used to seal the termination of targeted staff members. Mr. Lillestrand's advice places the burden of change upon employees while circumventing the executive sector's abuses which created the destructive dynamic which has developed at the credit union since Charles R. Wiggington, Sr. began his appointment to President.
Mr. Lillestrand's efforts are clearly guided by an agenda created by the President and the COO. If Mr. Lilllestrand hopes to introduce change, he must address the cause of the problem which is President Charles R. Wiggington, Sr. Since it is the credit union that is paying him, don't expect Mr. Lillestrand to direct his efforts towards any members of the abherrent executive sector. What's more, there is no internal problem that can be resolved in a few visits to any company.
During the credit union's last all-staff quarterly meeting in South Pasadena, employees were asked to provide suggestions on how to reduce spending. One suggestion asked that the executive sector voluntarily agree to reduce their salaries temporarily. AVP, Rodger Smock, and COO, Beatrice Walker, turned from where they sat at the front of the room and simultaneously stared at the employee making the suggestion. If the executive sector doesn't wish to hear suggestions, then don't ask for them!
The decision by some executives to voluntarily and temporarily reduce their salaries is a phenomena that is occurring in many companies throughout the United States. It is a selfless effort to help their employers during difficult economic periods where a company may be experiencing financial losses. The decision not only helps a company reduce spending but may help avoid laying off staff. Not so at Priority One where the greedy executive sector is not about to adopt any change that reduces their salaries or benefits.
The employee has now been targeted by AVP, Rodger Smock, and COO, Beatrice Walker, both of who have ordered her supervisor to scrutinize her work which they suddenly find subpar. Unfortunately, the prudent suggestion has offended the sensibilities of the executive sector who have placed her name on their "enemies list."
FINANCIALS FOR THE MONTH ENDING 10/31/09
The credit union's financials improved during the month of October 2009, though Priority One remains deeply embedded in the negative.
Anticipate 2010 to end in the negative, again. Many of the President's so-called expense reduction measures were only implemented recently and so they will have little impact upon the credit union's economic state through the end of the year.
The financial information shown below is an excerpt obtained from Priority One's Monthly Income Statement for the month ending October 31, 2009. We've annotated in red font those actuarials which we deem important and those we find questionable.
The references to education of senior management, Directors and Supervisors just doesn't make sense because none have participated in anything related to education.
And why does the credit union report spending on Ambassadors when the only payment issued to ambassadors is a $25.00 as reimbursement each time they attend meetings. .
The annual meeting is conducted once a year in South Pasadena and always, in the month of May. Why then, does Priority One continue to report monthly spending on a meeting which took place 6 months ago?
What Priority One most needs is an in-depth audit of all its financials. We believe the suspicious looking entries are just part of the President's way of shuffling around figures, to make the report more palatable to readers. .
MONTHLY INCOME STATEMENT
OCTOBER 2009
Less Allowance for Loan Losses
$ 2,600,000.00
Net Loans
$ 106,778, 903.74
Cash
$ 2,468,259. 31
Education Expense-Staff
$2970.28 Month-to-date
$14,278.16 Year-to-date
Education Expense - Senior Mgmt
$750.00 Month-to-date
5361.08 Year-to-date
Education Expense - Supvry Comm
Month-to-date
$515.20
YTD
$9742.46 Year-to-date
Education Expense - Board Directors
YTD
$960.00
Training Expense
Month-to-Date
$840.50
YTD
$13,628.27
Ambassadors
YTD
$4611.57
Provision for Loan Losses
Month-to-Date
$71,047.90
YTD
$2,453.169.19
NCUSIF Stabilization Expense
YTD
$1,111,125.75
Annual Meeting Expenses
Month-to-Date
$1058.40
YTD
$67,181.54
Board of Directors/Supervisors
Month-to-Date
$899.80
YTD
$11,214.56
Mileage and Reimbursement
Month-to-Date
$3633.65
YTD
$35,515.70
Net Income/Loss
Month-to-Date
-$133,503.84
YTD
-$4,557,061.65
The credit union's financials, even when tampered with, prove this is a credit union that has been thrust into a state of failure by Charles R., Wiggington, Sr. When faced with the challenge of forging resolutions for what he created, he instead indulges in launching verbal campaigns asserting Priority One's revitalized business, plotting scathing attacks against employees, and hammering out outrageous stories about all he's accomplished and tall tales about some invisible group of ninja-like employees who driven by jealousy, are out to toppled his empire. It's all delusions of grandeur and a deep-seeded need to play the victim as part of his gambit to deter attention from his failures and abominable personal behaviors.
Wise men don't need advice. Fools won't take it.
-Benjamin Franklin-
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82 comments:
Manny got tired of being told where to report money. The cu wants to hide figures so that things don't look as bad as they are but they are really bad. Why hide if you going down? They also told Manny they were going to lay off his staff so he volunteered to leave instead. He isn't the person that should go.
What does P1 have in cash? Have they fallen below 7 or 6%? Next month is the end of the year. I don't see how they can make it?
How can they lay off all of the accounting department?
WIGGS IS THE BIGGEST IDIOT EVER!
According to what P1 filed with the DFI they have about $168 million in assets as of 9/30/09.
They have $10.6m in cash, but that's used for day to day stuff...the 6 or 7% you're asking about is capital or reserves. As of 9/30 they had $12.2m in capital or roughly 7%. If they continue to run off assets and reduce expenses capital will rise but I'm sure P1 is still on the auditors watch list. This is one sick CU and it still seems like the patient is dying... however it looks like it might be a slower death than originally anticipated due to the life support systems Wigg has installed. Remember as long as the CU is not taken over by the NCUA, the longer Wiggy collects a paycheck.
But are they reducing expenses? If you cut in one area so you can spend more in another area, then you really don't make progress. They just spend a lot of money on a call center. Could they have improved center without a call center? How about distributing the calls to all branches or getting member services to answer their phones. How about instead of all that new furniture, just using desks they already had in the office? They are the worst emample of smart financial planning.
give me a break ! ! ! do you think manny is tht smart? manny needs to go. don't see him as the solution, to me he's part of the problem. I just want to know, can anyone understand a damn word he's saying? he's a evp and can't explain shit. I can't wait for him to go. i just have one thing to say - BYE !
when is manny leaving - good riddens!
The call center is like all things planned at P1, SHIT-E.
Hey Mr. Blogger, it looks like you're losing people. I guess some of your bloggers are having second thoughts about posting here. This is good news. Again, I say if you don't like what's going on with POCU -- go somewhere else and use your wonderful skill -at one of the local newspapers, or become an author for a mystery novel, cuz you really need to get a life. Thanks for allowing me to express my thoughts - this is cheaper than paying a therapist.
Lost readers? Over a hundred hits a day moron.
It may appear that this Blogg is losing momentum, however that is far from the truth. The credit union has intimidated a lot of the employees so now the employees are afraid to post.
I guess its easier trying to state a lie about this blog than addressing the problems at P1. Maybe you should go see a therapist though stupidity isn't a mental disorder, is it?
Loren?
And guess what? The NCUA is still reading this blog and they are taking notes.
"Over 100 hits a day - moron?" Just like i thought, losing steam. I thought your hit penetration would be more like 1000 hits per day. Mr. Blogger, i think you should consider a new pastime. you're #'s are just as bad as the fake #"s you're reporting on pocu. Again, get a life. Oh, i just wanted you to know i'm on here, bcuz i don't have a life. have a great day.
moron?" Anonymous must not read the 5300 report and see that P1 is going down hill. And yes NCUA, DFI and other credit unions read this blog.Yes you should go see therapist though stupidity isn't a mental disorder, is it?
The NCUA has always been slow with releasing the quarterly 5300s but I'm surprised that 3rd quarter still isn't up...but any day now... Yes the FPR is up on the web site but not the full 5300. When it is, the real truth will be shown... are DQs rising? If so expect more, perhaps much more in the way of loses.
To the post about the $600k Call Center and reducing expenses... yeah you're right, Wiggy seems to take from one hand and give to another... and the fact that they spent any money on furniture or a new office for the COO when they are in such deep do-do is disgusting... but so very Wiggy. I'm no expert on how mush it takes to set up a decent phone system, but I gotta think it could have been done for less than $600k...or did that include money for a newly remodeled suite too?
The jack ass who wrote that this blog is losing its power is full of crap
Just another stupid Wiggington supporter who thinks throwing in some his personal opinion means anything to anyone but for some reason incapable of providing one shred of evidence to prove that anything on this blog is untrue. Wiggington's supporters seem to all be trolls. By the way, you complimented the John's writing skills and I guess if it were true that this blog is losing readers, you're reading it! Idiot!
Even with safeguards, at this rate by Dec 31st the credit union will about hit $500 mill in the negative. What's next?
I assume you mean 5 million not 500?
Sorry I did mean $5 million.
AssHole Anonymous, you know who you are. GO TAKE A LONG WALK ON A SHORT PIER.
supporters? Does Wiggs really have anyone in his corner? Rodger, Patti, and the two Queens, Well Rodger and Patti will jump ship as soons as they dump Wigg and the other 2 D & B are just as bad as Wigg
Want to bet they'll about hit $5 million bythe end of December? Are they financing loans? When Mr Harris was there they always had a xmas loan and it brought in enough money to keep the cu in the red. I haven't seen what they have planned for December. They cut out marketing, fired people who knew the business and handed the keys to Diedra. Talk about shooting yourself in the face.
They're just trying to prolong the inevitable. Even if he stays at P1 Wigg is a joke in the industry. The real fault at P1 is the board who out of "Black" pride are going to let the cu sink instead of admitting they chose the wrong guy. In fact if they fired him they might actually get a little respect but their too ignorant to realize this.
"i thought your hit penetration would be more like 1000 hits per day. Mr. Blogger, i think you should consider a new pastime. you're #'s are just as bad as the fake #"s you're reporting on pocu."
Maybe that's the problem, "you thought." Don't cuzz thought is your enemy.
Manny's last day will probably be sometime next week. So who is going to take his place? What person would want to be CFO for a credit union that might not be around much longer?
To above:
a really bad CFO who's currently unemployed.
Why do you think Manny was bad?
But is the CFO the reason for P1's problems or it it the CEO?
And I shouldn't even address the person who criticized this blog but I'm going to. If you were trying to defend Wiggington you did a lousy job of it. In fact, you made him look worse. People are still reading this blog and people are still posting. You posted, didn't you? That post a few weeks ago which threatened that employees who post here would lose their jobs was a scare tactic by either someone in management at Priority or on the board.
I don't know if you meant to do this but you complimented the author(s) of this blog. Was that what you were trying to do? If not, you are confused. You also wrote that posting s "cheaper than paying a therapist." You just admitted you in need of therapy. Was that what you truly wanted to say?
And where did you arrive at
"1000 hits per day"? And no, the numbers posted each month on this blog are real. You could have confirmed that by visiting the NCUA's webpage or visiting any of Priority's branches to ask for their monthly reports, but you chose to state a lie.
Then you stated, "Oh, i just wanted you to know i'm on here, bcuz i don't have a life. have a great day." You made fun of yourself and you sound like your starved for attention.
There are a lot of us at my credit union who read this blog. Its been the talk of the industry for quite awhile and if anything is to be learned is that management is supposed to act responsibly lesson the folks at Priority have not learned.
Diedra + Wiggington = Disaster
After paying operations how much does P1 have left to try and develo new capital? Cutbacks are not going to be effective if the cu is spending money on things it really doesn't need like consultants, furniture.... Its also not going to stop the inevitable if the cu is not getting new loans which means marketing what you offer and if delinquencies are increasing faster than you can get money in. It would be interesting to compare how much the old collector was bringing in before Wiggington decided to setup his own inhouse collector. That might be part of the problem at P1.
How is Manny a bad CFO? No one is providing specifics.
What makes the board think the coo is going to be able to do anything to turn about everything Wigggington did? Its like Obama inheriting everything that happened while Bush was president. And if the CFO is going to leave then someone's got to take his place.
Manny was not a bad CFO...I mean he got the numbers right and kept the books in order, but just because you show up to work everyday doesn't mean you are a "A" employee.
Why didn't Manny go to the NCUA and/or DFI himself? Perhaps he did but if so why leave? Manny is a nice guy but he really doesn't have the spine that a tough CFO needs, he's really more of a Controller and his language issues do present challenges sometimes.
He should have stood up to Wiggy if Wiggy was making him cook the books and if Wiggy had fired he could have sued the pants off P1 and who knows he may be planning to that anyway...if so, go get em Manny!
ATTENTION ALL EMPLOYEES - UPDATE YOUR RESUME NOW...
So by the end of June, total DQs were $4.7 million and they broke down like this;
30 days $1.2m
60 -180 days $3.4m
180 -365 days $1.3m
Fast forward to the end of September:
Total DQ is $5.2m ( a half mil jump in 90 days!)
30 days $1.4m (Hmmmm...)
60 -180 days $4.2m (bummer...)
180 -365 days $1m (probably dropped cause they charged it off)
If Wiggy says it's getting better, he'd be smokin some mighty fine stuff......
If the DQ's are that high, then what's left? If the DFI were to come in what options would there be? And would the govt get rid of Wiggington, the board and the other managers?
That explain why the collection mgr is acting like a psycho.
I think Manny was to passive to deal with the likes of Wigg and Diedra. In the end nice guys don't finish last they just don't finish. If they offer him any type of money when he leaves you can bet it will have a contract agreeing he won't sue.
Manny had no control over the decisions which landed P1 in the hole. That's Wigg, the board, and the supervisory committee.
Do the dq's come from the 5300 report? How do can I look at it?
What is happening now shows what a great CEO Mr. Harris was. Manny is not to blame for what has happen to P1. We all know whos shoulder or shoulders the blame falls on.
No matter what they tell the employees the financials and the dq's prove something is really wrong at P1 and layoffs are really possible.
Who Cares! You people are all stupid anyway
ANOTHER IDIOT HAS COME FORTH.
" Anonymous said...
Who Cares! You people are all stupid anyway"
Must be a board member.
This proves even idiots have their opinions.
WHAT DO YOU MEAN 'YOU PEOPLE?'
Are the NCUA auditors at P1 yet?
Manny is a very good CFO.
I've never heard anything bad about Manny either.
I have heard bad things about Manny but they were said by Wigg.
@ anonymous who asked:
If the DQ's are that high, then what's left? If the DFI were to come in what options would there be? And would the govt get rid of Wiggington, the board and the other managers?
Here's the way it typically works when the NCUA takes over. They may fire Wiggy and the board or they may not, but what for sure would happen is that no decisions to spend money could be made without the NCUAs approval. And while all this is going on the NCUA would be shopping P1 to other CUs for a merger.
And what's left?....Well at 9% capital the CU has about $12 million dollars that could offset future loses and the branch network could be of interest, plus, I think P1 owns the So. Pas building and that could be worth another $2-$3 million? so I think there could be some interest by others to acquire.
At least with an NCUA takeover there would finally be restraints.
Like anonymous wrote, they might prep Priority for acquisition by another credit union and at least the board would no longer be able to function freely and dangerously without being somewhat accountable.
I looked on the NCUA site and it looks like other credit unions that have gotten in trouble are absorbed by larger credit unions.
And you're right, Priority owns the South Pasadena building which is also at an ideal location. I don't think they own the building where their Redlands, Burbank or Valencia offices are located and their LAPDC and Van Nuys offices are part of buildings owned by the postal service.
The cu is where its at thanks to Wiggington. But Diedra is just as much to blame. Back in 06 she kept Mr Harris out of the interviews to find his replacement. She's controlled everything. When he was investigated for sexual harassmnt it was Diedra who got the 3 other board members to get him back in. It was Diedra who stuck her nose in the last election and tried to control what members got ballots. It was she who sent that lettr to the member giving him extra time to turn in his app so he could run for the board. She has stuck her ugly little head in every bad thing that happens at P1.
Loren talked to us today about forgiveness and not judging others. I agree with what he said but he seems to ignore one really important fact that management as acted badly and done a lot of horrible and illegal things. Are employees supposed to forgive and forget while Wigg and Diedra do things that should have gotten them kicked out of any business?
In reference to the comment above, how does Loren expect employess to forgive Wiggington, when loyal employess have gotten fired for far less.
Its easier for the cu to try and fix the employees than try to fix themselves. So how much are they paying this guy each time he comes to the cu?
Hmmmm,in addition to this post, it's not 60 posting. This proves that employees are not tired of this blogg but tired of Wiggington's Bullsh...
Yesterday they got rid of the Burbank branch mgr. The coo sent out a message to employees telling them that the branch mgr is no longer employed as part of the cu's cut backs to save money. You hire some guy who tells employees how to change so that morale can improve and then you fire an employee because of cut backs. Am I the only one who thinks they are contradicting what they say and what they do? And are they trying to threaten or warn employees they could be next?
If management wants morale to improve they sure have a shitty way of going about it.
Didn't P1 already pay Loren $40,000? Now he's back for more.
At P1 the problem is Wiggington and the board. Instead of being adults and saying, "Hey we have messed everything up" they decide to hire some consultant who comes in and tells employees they have to change their behavior and how they think. But the problem still remains Wiggington and the board and obviously they are still at the cu. Taking care of the problem
is something they want to avoid so why not spend lots of money they don't have on trying to change the employees. But its not the employees who caused the credit union to lose business or who sexually harassed an employee, or termianted the marketing director, or tried to cover up kiting, or lied to the DFI.
$40,000!!!! If thats true where's the accountability?
I don't know about 40,000, but I bet it is a couple of thousand dollars every time loren shows up.
They've paid him over $25,000 so far.
Thats $24,999.00 too much.
The figures P1 posted are wrong. They just made a correction and are sending out a new report for 11/09.
The report they sent out a couple of weeks ago said the income/loss from operations for Nov was $26,628.26 and the ytd was $2,516,893.13. The report also said that for Nov they lost $133,503.84 and the ytd net income/loss was $4,557,061.65. Someone made a mistake. Here are the real figures.
Income loss from operations was
-$15,447.96 making the ytd
-$2,532,341.09 but their total income loss for Nov was -$116,49.56and the ytd total $4,673,561.21. That means they lost $116,497.56 than they reported a couple of weeks ago. That means they lost more $ than they first reported.
John you were right Manny is leaving next week. A lot of us feel bummed.
Wait a gosh darn minute now.... Manny is still there? Like I said before, I like Manny and I do feel he's a nice guy... I'm sure he's good to his staff... But that doesn't make him a great CFO. And if it's true that there really was a $100,000 error in the Nov. numbers, well I think that speaks for itself.
Don't get me wrong, the impending failure of P1 is not his fault... That belongs completely to Wiggy Piggy, but the least Manny could have done was blown the whistle on that sneaky fox in the hen house. But for some reason he's chosen to remain quiet. Wonder what his bonus looks like?
BTW, P1 should now have there form 990 available to ANY member who asks for it... You know, that's the form that has all the senior salarys and bonuses in it.
Manny may be nice and liked but he chose to be quiet. By not speaking up he helped Wigg and the board ruin P1. Cowardice is easy just stay quiet. Yeah, and he probably is leaving with severance something he probably negotiated with P1.
So whose taking Manny's place? And how much are they going to be paid?
I'm sure good old bea will bring in one of her friends to take mannys place.
Yep, to keep those books cooking.
Stale dating, posting expenses in places where they don't belong. Just another day at P1.
Its nothing less than offensive that given the very public record of abuse by Wiggington that the company would try to hammer out a plan to correct the credit union by trying to force employees to change. Problem with the solution is that management remains the same- irresponsible, unaccountable, lazy, and embarrassing, while employees are expected to be forgiving, tolerant, and achieve some higher level of human development. What a crock! By the way, Merry Xmas.
The call center is a joke, looks like another P1 moron plan put in motion.
I agree, its horrible.
The call center and all the money that went into it were not necessary. All they had to do was properly plan how calls are channeled. I guess that's another idea that escaped the brains at P1.
I heard the mgr of collections is going to oversee the call center and whoever they assign to be the call center supervisor. That doesn't make one bit of sense. She's having enough trouble trying to bring down delinquencies and she knows nothing about member services or loan processing. Just another great idea fromt the people who have brought p1 down.
All the big talk about getting a call center then it turns out to be shoved in back, small and cramped not much better than being at the tables
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