COUNTING THEIR EGGS
BEFORE THEY HATCH
In January, President, Charles R. Wiggington, Sr., jubilantly conferred with Executive Vice President, Rodger Smock, informing him that Bauer Financial had finally bumped up Priority One Credit Union from its long held three-star standing, to four stars. The President declared the upgrade would serve to assure members and potential new members, that Priority One is a sound and prospering credit union. Evidently, President Wiggington may hope the new and improved rating will magically jump start the credit union’s sluggish sales performance and possibly even deal a lethal blow to his most avid critics.
Bauer’s disclosure couldn’t have come at a more opportune time for the troubled credit union and sheds a positive light on an organization whose performance over the past six years, has been marred by failures, losses, and widespread disorganization. The four-star rating issued by the bank research firm is based on an independent analysis of data obtained from the credit union’s quarterly Call Reports filed by the credit union with government regulators. So should the four-star rating be viewed as a sign that Priority One is finally amassing new business and reaping a substantial amount of profit? We believe President Wiggington is again being presumptuous. As an opportunist we foresee him trying to squeeze everything he can from Bauer Financial’s assessment.
IS IT MUCH ADO ABOUT NOTHING?
Understandably, President Wiggington is desperate and will cleave to anything that sheds a positive light on the declining organization while deterring attention away from the credit union’s well-documented record of failures. Almost immediately after receiving notification from Bauer, the President and his Executive Vice President published Bauer’s emblem and declaration (shown above) on the credit union’s webpage and Facebook pages. So what exactly does the four-star rating say or not say about Priority One’s performance.
Priority One’s performance lagged throughout 2012. During the year, the credit union permanently closed the doors to its Burbank branch. They also terminated a large contingent of long-time employees in an effort to eliminate the payment of salaries and benefits which were taking a financial toll on the credit union. During 2012, there were also an unprecedented number of medical leaves taken and all alleging work-related stress. At then end of 2012, the President terminated CLO, Cindy Garvin, for failing to resolve the credit union’s inability to create new business. Like his efforts in 2008, 2009, 2010, and 2011, the President again failed to develop or implement a single strategy which translated into success. In the end, 2012 turned out to be as unremarkable as any of the 5 years which preceded it.
Since becoming President, Charles R. Wiggington’s, Sr.’s performance has been characterized by shrinkage versus growth; losses versus gains. Priority One is not only a physically much smaller credit union than it was on January 1, 2007, its asset size has also decreased by more than $20 million over the past 6 years.
The credit union’s monthly income statements and quarterly Financial Performance Reports and a large amount of circumstantial evidence point to deficiencies permeating the poorly managed credit union, hardly what one would expect from a four-star credit union. Curious as to how Bauer determined that Priority One is a four-star credit union, we visited their website where we extracted the following disclaimer:
Explanation of Criteria Used to Determine BauerFinancial Star Rating™
Financial data is compiled for credit unions as reported to the National Credit Union Administration (NCUA, the governing body for credit unions. Although the financial data obtained from this source is consistently reliable, the accuracy and completeness of the data cannot be guaranteed by BauerFinancial, Inc.
The disclaimer reveals that Bauer Financial’s assessment is gotten from a review of information obtained from the National Credit Union Association (“NCUA”). The information obtained from the NCUA was gotten from the credit union. It is safe to conclude that the information is only as good as the employee who prepared and submitted it to the NCUA. If the data contained any inaccuracies, the Bauer’s assessment would be incorrect.
We were also reminded that in 2009, President Wiggington and his then friend and COO, Beatrice Walker, conflicted with CFO, Manny Gaitmaitan, who at the time, refused to use creative accounting in reporting the credit union’s monthly profits and losses. Because of his refusal, the President and COO disclosed that Mr. Gaitmaitan was uncooperative and not a “team player.” They along with Executive Vice President, Rodger Smock, quickly distanced themselves from Mr. Gaitmaitan and soon stopped stopped inviting the ostracized CFO from their meetings. The rift between the CFO and three officers became so pronounced that in November 2009, Mr. Gaitmaitan tendered his resignation. Though his final date of employment was not to be until Thursday, December 31, 2009, Mr. Gaitmaitan left the credit union at the beginning of December returning only at the end of the month to bid good-bye to his staff.
At the end of January 2010, just weeks following Mr. Gaitmaitan’s departure, the credit union closed its books for the month of January and reported a small but substantial amount of profit. Considering the credit union’s horrendous performance throughout 2009, the amount of profit generated for the month of January was nothing short of a miracle. At the time, then COO, Beatrice Walker, boasted that the credit union’s newly acquired profit came as a result of improvements she introduced. However, her declarations were met with suspicion by some long time employees who viewed the sudden surge in new business as both odd and suspicious. It just didn’t make sense that following a year (2009) of the highest losses incurred in the credit union’s 81 year history, that a sudden spurt of profit would have occurred. Furthermore, January is traditionally a slow month for business at the credit union. So how did Beatrice Walker and President Wiggington produce profit using allegedly new and innovative methodologies?
The mystery as to how the credit union acquired profit surfaced at the end of February 2010, when a member of the Accounting Department disclosed that the President and the COO had actually moved funds from other credit union ledgers and reported these as profit for the month of January 2010. The purpose of their deceptive tactic was to create the impression that changes introduced by Beatrice Walker had suddenly produced high amounts of new business. However, the effects of their manipulative ploy was short-lived. By March 2010, the credit union’s monthly income began to plummet and by the end of December 2010, the credit union reported losses in excess of half a million dollars.
Another incident suggesting the credit union’s performance is continuing to lag is the December 28th termination of former CLO, Cindy Garvin. We know that at the beginning of December, the President conferred with Board Chair, Diedra Harris-Brooks. They concluded that Ms. Garvin had failed to resolve the issues impeding the acquisition of new business. Her efforts had continually failed to achieve the heights, Ms. Garvin assured them would be attained if she was allowed to implement unhampered changes to how the credit union sells its products. A review of the promotions she designed and strategies she introduced showed little if any success. The concluded that Ms. Garvin’s failures were sufficient to warrant her termination.
The President may hope people will ignore the credit union’s towering internal issues and its inability to acquire new business and cleave to the credit union’s current declaration that a member’s money is “safe” at Priority One Credit Union. Based on documented evidence, i.e. monthly income statements and Financial Performance Reports, the loss of four branches, lawsuits, terminations, lay-offs, etc. and a multitude of circumstantial evidence, we suggest taking any claim of success with the utmost grain of salt. After all, we’re not ignorant of President Charles R. Wiggington, Sr.’s devices.
*Read more: http://www.city-data.com/forum/economics/577199-strong-banks-weak-banks-credit-financial.html#ixzz2LH2ZAKFf
THIS POST
In this post, we continue our expose’ on the issues, we believe, will continue to undermine Priority One Credit Union’s ability to achieve success in 2013.
A problem that has persistently hampered Priority One from escaping its inability to draw member interest in what they sell is the deficient level of member service they presently dispense. This is not a new problem. In 2009, former COO, Beatrice Walker, entered into an ambitious plan to resolve the problems permeating member service. On the surface, Ms. Walker’s intents seemed good but as she would later reveal, her efforts were designed to impress the Board of Directors and prove that unlike President Wiggington, she possessed the talent needed to build a better and bigger credit union. Her efforts were carried out using manipulation and driven by greed.
Ms. Walker began planning out what she would describe as a “state-of-the-art one-stop call center” that would possess the capacity to respond to member inquiries, requests, concerns, and complaints. It was an impressive enterprise but like almost all things endeavored by Ms. Walker and President Wiggington, one doomed for failure. Her first big mistake was her refusal to conduct extensive and in depth research which would have determined the feasibility and cost-effectiveness of a call center and more importantly, whether the department would meet the needs of the membership.
Another failure was her horrendous disregard for the then IT Supervisor who she described as difficult and incapable of comprehending her vision. The problem was not so much a lack of comprehending her intents as much as it was conceding to her unethical proclivities. Shortly following her arrival at the credit union, Ms. Walker purchased an expensive laptop for work. Under the credit union’s procedures, she was to confer with the IT Supervisor who would order the laptop and charge it to the credit union’s account. In addition to circumventing the IT Supervisor, Ms. Walker tried to obtain reimbursement without providing acceptable proof of the purchase. By the way, Ms. Walker was also the same officer who would submit receipts seeking reimbursements for supplies purchased for the job but who would tear off the portion of the receipt containing the names of the businesses where the item had been purchased. In planning out her call center, Ms. Walker complained that the IT Supervisor was incorrigible and difficult and impossible to work with.
A large portion of the research allegedly carried out by Ms. Walker merely consisted of visiting other credit unions with Executive Vice President, Rodger Smock, in tow, and asking a series of questions about their call centers. She proved incapable of understanding the importance and necessity of logistics. Furthermore, her final schematic for the Call Center ignored a number of variables that would have proven the call center’s feasibility. Ms. Walker also refused to consider hiring an outside contractor who might be able to provide services satisfying the credit union’s needs. By the way, hiring an outside contractor may have proven far less expensive than her self-indulgent enterprise. It’s also important to remember that Ms. Walker’s call center could not have been implemented without approval of President Wiggington and Board Chair, Diedra Harris-Brooks.
Since its implementation, the Call Center has never lived up a single promise made by Ms. Walker. The call center has continually been beset by technical problems. e department has been mismanaged by various officers including its first supervisor, Joseph Garcia, and AVP’s, Yvonne Boutte, and Gema Pleitez. The staff has been overloaded with an immense amount of incoming calls while be required to fulfill unreasonable expectations including monthly sales goals of $100,000. Not so surprisingly, neither Mrs. Boutte, Mrs. Pleitez*, or Mr. Garcia has ever generated $100,000 in new business during any single calendar month. At present, AVP, Gema Pleitez, serves as the department supervisor under authority of AVP, Yvonne Boutte. Mrs. Pleitez monitors phone calls to ensure calls are kept brief. She stated that the purpose of the call center is not service but sales. Like President Wiggington, Mrs. Pleitez considers member service inconsequential to the acquisition of new business.
We don’t foresee improvement in the credit union’s performance over the next twelve months. The greatest impediment facing Priority One is its President- the same person who caused the credit union’s decline. As we’ve often stated, it is wholly illogical that the person who caused its decline is responsible to lead it out of its financial quagmire.
*Sales obtained by Mrs. Pleitez during 2012, included sales actually obtained by her subordinate staff but credit to her so that she could meet her assigned monthly goals.
“Not everything that shines is gold” and nowhere is that more true than at Priority One Credit Union where President, Charles R. Wiggington, Sr. and Board Chair, Diedra Harris-Brooks, have spent years and immense amounts of credit union funds on creating facades that create the impression Priority One Credit Union is a well-oiled machine. The costly veneers have always had a short shelf life, usually crumbling in the light of public exposure. The money spent on deflecting attention from failures could have been spent on solutions and strategies that resulted in the growth and expansion of business.
Of course, the December 28th termination of Cindy Garvin testifies that Priority One is in trouble and unable to rectify the problems impeding it from acquiring new and substantial levels of new business. It is reasonable to conclude that Ms. Garvin would not have been terminated if business were actually good with high sales being reaped; if expansion of the credit union’s presence within the communities it serves was actually occurring; and if high profits had been gotten from their minimal marketing efforts. Her termination was the result of a review of the credit union’s financials by the President and Board Chair, Diedra Harris-Brooks, which concluded Ms. Garvin’s strategies had failed to acquire a solid level of profit. To be fair, Cindy Garvin, accepted employment with a heavily mismanaged credit union and agreed to resolve problems authored by the credit union’s inept President. We also remember that it was President Wiggington and the Board Chair who hired Beatrice Walker in 2009, for the expressed purpose of streamlining business; reducing costs; eliminating enemy employees; and creating new and prosperous streams of income. As we’ve referenced in numerous past posts, in 2010 during the Annual Meeting, Mrs. Harris-Brooks declared that “We believe we have the right management team in place.” Evidently, Mrs. Harris-Brooks assessment proved another indictment of her evident ineptitude as Board Chair and her inability to intelligently assess the management team’s performance.
IS IT REALLY CORPORATE RESTRUCTURING?
On December 29th, one day following the termination of CLO, Cindy Garvin, the President announced yet another corporate restructuring. We’re uncertain if this was the 5th restructuring introduced by the President since January 1, 2007 or if it is his 15th, whatever the number, we don’t expect any improvement anytime in the new future, that might finally and for once resolved Priority One’s evident inability to sell its wares on a wide scale. It became obvious when he announced the latest change that he must have been preparing his restructuring for sometime before informing Ms. Garvin that her employment was being severed.
The President’s latest scheme gives notorious AVP, Yvonne Boutte, authority over branch operations for all of Priority One’s remaining offices. Over the years, Mrs. Boutte has proven she isn’t a people person and refuses to work well with others. She has continually demonstrated a need to subjugate people, exacting control over staff and circumstances. She is also known as meddlesome and opinionated even about things she knows nothing about. Despite her acerbic personality and well documented record of abuses, she has been given authority over the Member Services Department in South Pasadena, California, over Credit Resolutions (“collections”), and over the South Pasadena Teller Department. All we can say is, “Yikes!”
In 2009, Mrs. Boutte’s department worked overtime, on Saturdays, during which they called members whose credit union accounts were delinquent. During that period, she boasted that she and the President had programmed the collection department’s outgoing calls so that a member’s Caller ID would show the name of the California Lottery instead of Priority One Credit Union. Mrs. Boutte’s deceptive tactic is possibly illegal. One would have thought that an alleged “expert” in collection proceedings would try to work within in compliance to state and federal laws rather than employing deceptive tactics by which to ensnare members. Mrs. Boutte is also the same officer who in mid-2012, provoked a member into filing a lawsuit alleging the credit union had knowingly and with malicious intent published the member’s confidential account information on the Internet. Additionally, an employee of the credit union also published defamatory statements about the member’s person.
The other internal change is the reinstatement of AVP of Compliance, Patricia Loiacano, over the Real Estate and Consumer Loan Departments. Mrs. Loiacano unlike the President and Executive Vice President, is actually knowledgeable about the processes, laws, and policy governing loan funding. Though possessing extensive experience in loan funding, her authority over loan development was removed by former COO, Beatrice Walker, who declared that it was illegal under state law, for Mrs. Loiacano to oversee lending and compliance. According to Ms. Walker, this was a conflict of interest. On the surface, it appeared that Ms. Walker was exacting efforts to ensure Priority One complied to state law and something she rarely did during the two years of her employment. However on close inspection her directive ordering removal of Mrs. Loiacano over loans was actually motivated by her personal desire to transfer authority over lending to her then friend and confidant, Joseph Garcia.
Though Mrs. Loiacano is probably the best choice for overseeing all things related to loan development, her presence at the credit union has not been without incident. Years ago, while serving in the capacity of Lending Supervisor, then Vice President of Operations, Charles R. Wiggington, Sr. demoted Mrs. Loiacano because in his opinion, she did not know how to work well with her subordinate staff.
Over the years, Mrs. Loiacano became known for an unwillingness to share her knowledge and the condescending manner in which she speaks to employees. In 2008, a concerned Loan Processor informed Mrs. Loiacano that the then DMV Specialist had asked a temporary employee to forge member signatures of the DMV’s Power of Attorney form for only those loans where members were not asked to sign the Power of Attorney. The forgeries constitute fraud and are illegal. When informed of the situation, Mrs. Loiacano, the then Assistant of the Lending Director, stated there was nothing she could do as the DMV Specialist obtained approval form the Director of Lending. Evidently, the illegality of the incident or the potential legal repercussions to the credit union were insufficient to prompt Mrs. Loiacano to do what was ethically and legally correct.
DETERIORATING RELATIONS
In January 2007, he ordered his then new, shiny contingent of AVPs to focus on SEG development, declaring that he wanted to change the credit union’s membership demographics to include more and more business owners and their employees. Inclusive, was his directive that less be placed on the development of new business amongst employees of the United States Postal Service.
The motive behind the President’s vision was clear. For years he had boasted about his past employment in the banking industry and had often stated that if given the opportunity he would develop products and services that resembled those offered by banks.
In September 2010, then COO, Beatrice Walker, and Executive Vice President, Rodger Smock, drove to Santa Clarita where they met with members of the no longer existent Business Development team and informed them that SEG development was to cease immediately. The Executive Vice President explained that the credit union did not possess the resources needed to continue SEG development, adding that the decision was only temporary. Priority One’s records clearly prove SEG participation has not been a lucrative venue of income for the credit union. SEGs have often shown an almost complete disinterest in anything offered by the credit union though there are a handful of SEGs that have remained loyal to the credit union, though the total business received from these is hardly consequential in helping reverse the credit union’s many issues impeding its ability to attract member interest in what they offer. The Business Development team was also ordered to focus sales efforts on reaching employees of the United States Postal Service and employees of Providence St. Joseph, Providence Holy Cross, and Providence Tarzana medical centers.
In the months which followed, officers of Providence St. Joseph sent inquiries to the credit union, requesting a decision regarding the space offered to Priority One. Their inquiries were continually ignored by the Executive Vice President, the COO, the Collections Manager, the AVP, and the President. In mid-2010, the hospital withdrew its officer and by 2011, sent notification to the credit union advising them they were no longer invited to attend monthly new hire presentations, during which they had been allowed to meet with new employees and advise them about the benefits of membership to Priority One. In 2011, Providence St. Joseph contacted the credit union and informed them that were no longer invited to participate in the medical center’s monthly new hire orientation. Incensed, the President ordered the cessation of all business development efforts to the hospital and its affiliates. Evidently, it never occurred to the President that it is Priority One Credit Union who needs Providence St. Joseph and not the other way around.
Since late 2010, complaints from the postal sector have steadily increased. These cite poor service, the inability of the credit union to manage its own ATM’s, and the difficulty applicants have in obtaining loans. Following closure of the Burbank branch, many members closed their accounts with a large number of other members referred to other credit unions by former employees of the credit union.
President Wiggington’s fickle and emotionally erratic decisions, have served to weaken the credit union’s relationship to its once loyalist members. His current hope to obtain community charter in South Pasadena seems delusional when one considers he has failed to maintain relations with the SEGs and communities served by the credit union. If not true, then ask Mr. Wiggington when was the last time the credit union visited Riverside County for the expressed purpose of connecting with postal employees in that region?
BRANCH CLOSURES
The President would probably like members to ignore that Priority One was forced to close four branches over the past 27 months. In 2010, the credit union was unformed by auditors that capital had dropped and was teetering on 6%. The President was told to reduce expenses, lest the credit union be taken over by the NCUA. At the time, it became clear that Priority One could no longer afford to pay its monthly leases for the Burbank, Redlands, or Valencia branches. According to disclosures made by former COO, Beatrice Walker, those branches were not bringing in sufficient new business on a monthly basis to offset the expense of leasing the spaces occupied by each branch. Evidently, prior to the Charles R. Wiggington, Sr.’s appointment to President, the credit union was able to pay the leases for each office. Coincidence? Hardly. Though the closure of the branches eliminated the payment of expensive leases and salaries and benefits paid to the former employees of those offices it did save Priority One from closing its door. The closures also eliminated convenience the credit union once could afford to offer.
LAWSUITS
Few credit union’s can boast the number of lawsuits filed by ex-employees in less than a two-year period as can Priority One. The lawsuits filed by four employees each allege wrongful termination and a hostile working environment. Some cite abuses committed by Beatrice Walker while others cite abuses perpetrated by Charles R. Wiggington, Sr. All allege involvement of Priority One’s Human Resources Department in perpetuating the abuses.
In response to the first and second lawsuits, the President declared innocence of all wrongdoing, even asserting that the Plaintiffs were disgruntled employees who were trying to take advantage of the former employer. Despite cries of innocence, the credit union requested settlement of each lawsuit, though a few months later, the President divulged confidential information pertaining to each lawsuit, some of which was thereafter published on the Internet by one of his confidants.
Unfortunately, the President’s assertions that he and his staff could never have committed the acts described in each lawsuit appear untrue by the mere fact Priority One requested and settled the first two complaints. It may never have occurred to the chronically dull President that the settlements speak volumes of who he is the President and CEO and who the credit union is as an employer.
A WRINKLE IN HIS STORY
Despite the President’s boasting and that of his Executive Vice President, that Priority One is a bonafied four-star credit union, the companies performance in October, November, and December 2012, were sufficiently bad to force termination of CLO, Cindy Garvin. We again reviewed the credit union’s Financial Performance Reports for the quarter ending December 31, 2011 through December 31, 2012. If Priority One is in fact prospering as the President and his Executive Vice President would like members and employees to believe, then the President may want to explain why Priority One has lost $24,885.312 since the date he became President. Additionally, from October 1, 2011 through December 31, 2012, the credit union’s Net Income has declined by $6,098,077.
The drop in Net Income has been accompanied by employee terminations and lay-offs, account closures, and drastic budgetary cuts. This hardly supports the President’s contentions that Priority One is experiencing a period of prosperity and growth.
BURSTING
THE
PRESIDENT’S
BUBBLE
The strength or for that matter, the weakness, of any credit union to acquire new business, expand membership, or promote its name is inconsequential in determining their rating. The National Credit Union Association (NCUA) is most concerned with a credit union’s capital and ensuring it falls within mandated perimeters.
Bauer Financial does not provide a list of the specific factors that were used to determine Priority One’s rating, at least not without payment of a fee. Even if the information were available, most consumers might have difficulty understanding what the data means. However, amongst companies that rate financial institutions, Bauer Financial and Bankrate are the most credible. Since Bauer Financial now rates Priority One a four-star credit union, we decided to search for some record of the specific information used to assess Priority One’s rating. We again visited Bankrate.com, who we first visited in 2012, obtaining a record of the strengths, weaknesses and the conclusion the derived from reviewing Priority One’s performance through the quarter ending September 2012. The information they compiled is shown below with negative findings highlighted in RED and positive findings, highlighted in BLUE. Please note that the earnings assessment is based on the credit union’s latest four quarters (9/1/2011 – 09/30/2011) of reported income and expenses.
Priority One Credit Union
STAR RATING: 3 
Predictive Indicator neutral
Predictive Indicator neutral
Net Capital / Assets 8.21
Below Peer Norm
Capital (1) / Assets 9.31
Below Peer Norm
Below Peer Norm
Nonperforming Asset Ratio (2)
8.44
Somewhat Higher Than Standard
Loss Reserve Coverage (3)
140.98
Much Better Than Normal
140.98
Much Better Than Normal
Asset Growth Rate
-3.28
Below Normal
-3.28
Below Normal
Return on Average Assets
0.35%
Below Average
0.35%
Below Average
Overhead / Average Assets
4.87
Significantly Higher Than Average
4.87
Significantly Higher Than Average
Balance Sheet Liquidity
34.73
Strong
34.73
Strong
Bankrate’s review identified two areas of concern: Capital Adequacy and Overhead. The Capital Adequacy Ratio (CAR) is a ratio representing the bank’s capital against its risk or potential loss. Tracking Capital Adequacy ensures the credit union can absorb a reasonable amount of loss while complying with statutory Capital requirements (ratio of liquid assets that must be held against the amount of money that can be lent). Evidently, Bankrate is concerned that Priority One’s Capital Adequacy may fall. Overhead on the other hand, represents operational costs. The concerns suggest that Priority is NOT generating sufficient profit to offset outgoing spending which in turn, might affect the amount of their Capital Adequacy Ratio. All roads point back to Priority One’s inability to generate sufficient new businesses needed to pay overhead and operate securely.
Bankrate declares that as of 9/30/12, Priority One exhibited a “generally satisfactory condition” though its performance is characterized by:
- Below standard capitalization
- Good asset quality
- Substantially lower than normal profitability
- Ample liquidity
Bankrate closes by stating:
Hence, our Safe & Sound Star ratings should not be deemed predictive of likely future ratings. However, in view of early warning indicators set forth within this report, in combination with the institution's financial data, we believe that the Star rating for this institution is unlikely to change within the ensuing twelve month period.
A
GIVING CREDIT WHERE CREDIT IS DUE
Beginning in May of last year, biographies for the President and Executive Vice President began popping up around the Internet, each exaggerating the alleged achievements of each officer and all declaring achievements that are non-existent.
In another biography we located recently, we discovered that the President takes full credit for Priority One’s current success. Based on what we’ve presented thus far in this post, Priority One is not thriving. We’d like to know how the President defines success as we believe it probably differs entirely from how everyone else defines success. We suggest the President amend his current biographies and substitute all references to the word “success” with the word failure.
Source: http://www.linkedin.com/
The President boldly asserts he alone “shaped the company’s continued success which dates back to 1926.” Syntax errors aside, the statement declares Priority One is successful because of his aptitude as its President. Obviously, the President doesn’t read the credit union’s own Financial Performance Reports or is it possibly, he doesn’t comprehend the information they contain?
WHEN
WALLS CLOSE IN
On January 15th, AVP of Sales and Business Development, Joseph Garcia, returned to the credit union following a three-month medical leave of absence. This was the second medical leave of absence taken by Mr. Garcia during a 14 month period. The reason for each of leave was work-induced stress.
Two months prior to his most recent leave of absence, Mr. Garcia confided to some employees that he was stressed and seeking other employment. He complained that his now former supervisor, CLO, Cindy Garvin, and President Wiggington were overloading him with unrealistic expectations and that each complained that under his authority, the staffs of all branches were not generating enough new business to produce the amount of desperately needed profit to keep Priority One solvent.
He also stated that Ms. Garvin had ordered him to spend more time visiting businesses in the communities served by the credit union and order to gather new loan and membership applications. He was also told to enroll new SEGs (“Select Employer Groups”). To ensure he remained focused, Mr. Garcia was ordered not to return to the main office in South Pasadena, prior to 4:30 p.m., Monday through Friday. For Mr. Garcia, the demands stirred angst and frustration and at times, prompting him to ask, “Should a man in his 40’s look for a new job?”
Mr. Garcia became an employee of Priority One in 2006, after his former employer, Inland Counties Federal Credit Union merged with Priority One. Over the years, Mr. Garcia has severed in several capacities, including Branch Manager of the now defunct Redlands Branch, Call Center Supervisor, Credit Manager, Loan Manager, Consumer Loan Manager, and finally, AVP of Sales and Business Development. Mr. Garcia’s upward mobility can be attributed to schmoozing versus actual competency.
Mr. Garcia’s greatest asset is his ability to pander. In 2009, just months following COO, Beatrice Walker’s arrival to the credit union, Mr. Garcia quickly endeared himself to the COO. After being introduced to her, he told her about the tremendous respect and admiration he had for her keen understanding of finances and savvy business administration skills. He promised to support her in all her endeavors. In January 2010, Ms. Walker introduced Mr. Garcia to the staff of the South Pasadena branch and said he would serve as the Interim Call Center Supervisor, pending hiring of a permanent supervisor. During his first few weeks in South Pasadena, he would dopily follow Ms. Walker throughout the credit union and quickly became known as her “Yes man.”
Shortly after “temporarily” transferring to South Pasadena where he was to serve as “interim” Call Center Supervisor, Ms. Walker announced that Mr. Garcia would be the new, permanent Supervisor though he did not possess a college degree or previous call center experience as required of the position.
Just three months after being appointed Call Center Supervisor, Ms. Walker added the title of Loan Department to Mr. Garcia’s quickly growing repertoire of titles. Within a few weeks, Ms. Walker added the title of Credit Manager. At the time, Mr. Garcia would disclose that Ms. Walker promised that in time, he would be promoted into an executive capacity.
Unfortunately for Mr. Garcia, by mid-2010, the Real Estate Loan Department was removed from under his authority when it was realized he not only did not comprehend the principles governing real estate loan processing. Over the next six months, Mr. Garcia never designed or implemented a single strategy which propelled loan development. During this same period, Mr. Garcia would confer privately and on a daily basis with his mentor, Beatrice Walker, and her other confidant, Yvonne Boutte. The three would meet not-so-secretly in Ms. Walker’s office, several times a week. During this period, Mrs. Walker amassed sufficient authority to preclude President Wiggington and Executive Vice President, Rodger Smock, from her clandestine gatherings.
During the May 2010 Annual Meeting, Board Chair, Diedra Harris-Brooks declared that in her opinion and that of the Board, Priority One “finally had the right management team in place” and arrogantly credited Mr. Garcia with creating a more cohesive working environment. We’re uncertain what Mrs. Brooks was drinking as her assessment was not only grossly inaccurate but would serve to further validate just how ignorant and out-of-touch the Board Chair really is.
By October 2010, Mr. Garcia and Mrs. Boutte were no longer speaking to one another. Mrs. Boutte would soon began spewing criticisms about Mr. Garcia, describing him as “he isn’t what he appears to be.” The falling out also ruptured Ms. Walker’s secret circle.
By December 2010, Mrs. Boutte and Ms. Walker were no longer speaking. Furthermore, Ms. Walker finally had to accept that Mr. Garcia lacked the intellect and knowledge needed to head consumer loan development efforts. For an entire year, Mr. Garcia had lazily languished under the shadow of protection allotted by Ms. Walker. His most noticeable efforts were to conduct daily and unnecessary meetings with his staff during which he would hammer in the importance of increasing loan development though continually failing to enact a single methodology that might translate into growth and profit.
To her chagrin, Ms. Walker discovered that member complaints citing poor member service had actually increased while Mr. Garcia supervised the Call Center. Ms. Walker was also informed by the Board that her alleged “state-of-the-art” call center failed to live up to the hyperbole once shelled out by the COO. Ms. Walker became resentful and blamed Mr. Garcia for the Call Center’s failure. This was the beginning of Mr. Garcia’s rapid fall from grace.
On January 3, 2011, Ms. Walker and President Wiggington announced yet another corporate restructuring. The newest change promoted South Pasadena Branch Manager, Gema Pleitez, to the post of AVP. Under her new title, Mrs. Pleitez was appointed authority over the distant and unprofitable, Riverside branch. Due to increasing member complaints, authority over the Call Center was transferred to Mrs. Pleitez. The promotion of Mrs. Pleitez provoked Mr. Garcia to anger and soon he complained that Ms. Walker had once promised to make him an executive and with a promotion, a substantial increase in salary.
The Member Services Department, formerly under authority of Mrs. Pleitez, was reassigned to Mr. Garcia but one month later, authority over the department was returned to Mrs. Pleitez.
During this same period, Ms. Walker’s once growing and formidable power, began to collapse and the President moved quickly, reassigning Mr. Garcia from under Ms. Walker’s authority and placing him directly under his own. The strategy resulted in a devastating blow to Ms. Walker’s former regime. Within days after being appointed to the President, Mr. Garcia began proclaiming that Mr. Wiggington was a highly knowledgeable and competent President who understood the complex principles governing all things financial. Evidently, Mr. Garcia was incapable of comprehending the credit union’s monthly income statements and quarterly Financial Performance Reports.
Possibly fueled by resentment and rejection, Mr. Garcia also began verbalizing criticisms about Ms. Walker, describing her as abusive and expressing his disdain for the ruthless tactics she employed to subjugate employees. He also expressed fear that she had targeted him for future termination. Mr. Garcia seemed to have forgotten his own duplicity in helping Ms. Walker and President Wiggington slander and terminate employees.
By mid-2011, Mr. Garcia’s fear of being terminated had become so critical that he concocted a fictitious excuse alleging he was ill and left the credit union on an indefinite medical leave of absence. The stress caused by the deterioration of his working relationship with Ms. Walker and an impending divorce, had taken their toll on Mr. Garcia though his allegations that he was ill, were purely fictitious.
In July 2011, Ms. Walker was terminated and a few weeks later, a relieved, Mr. Garcia happily returned to work, resuming his role of Consumer Loan Manager. Upon his return, he was informed that he would assist newly hired Director of Lending, Cindy Garvin. Dissatisfied with his role of Consumer Loan Manager and desirous for the executive post once promised to him by Ms. Walker, Mr. Garcia entered into an aggressive self-promotion campaign, promoting his alleged expertise in business development though not possessing any actual experience in business development. He certainly had never amassed a record of actual sales, yet he insisted that he alone possessed the ability and knowledge needed to motivate employees to acquire new business. During meetings with the President and the Director of Lending, he told them that if given the chance, he could introduce methodologies that would reap profit. The President forgot about Mr. Garcia’s failures as Call Center Supervisor, Real Estate Loan Manager, and Consumer Loan Manager. For some inexplicable reason, the President deemed it prudent to cleave to Mr. Garcia’s spiel and soon promoted him to the post of AVP of Sales and Business Development. In his new role, Mr. Garcia was given authority over all AVP’s, Branch Managers, and employees of all offices.
Mr. Garcia convinced the President that many employees were unproductive and lazy and offered to aggressively push staff to attain their goals or they would be subject to disciplinary actions as described under policy. By November 2011, Mr. Garcia and Ms. Garvin developed monthly sales quotas for almost all employees though never divulging methods were used to develop the goals.
Though employees were provided their monthly goals in early December it wasn’t until February 3, 2012 that they were made effective. Under the rules developed by Ms. Garvin and Mr. Garcia and approved by President Wiggington, an employee who failed to attain their goals within one calendar month would be issued a written warning. If they failed to attain their goals for two consecutive months, they would be issued a second written warning and/or terminated.
In December 2011, Ms. Garvin was promoted to the position of Chief Lending Officer (“CLO”) while Mr. Garcia was promoted to the post of AVP of Sales and Business Development. Ms. Garvin’s new responsibilities included oversight over the Real Estate and Consumer Loan Departments, Member Services, Collections and operations for all branches. Despite her title of CLO, for all intents and purposes, Ms. Garvin was now serving as the unofficial COO and successor to Beatrice Walker.
By April 2012, the first wave of employees who failed to achieve their sales quotas, were terminated. Though the credit union alleges they offered training, the fact is that the information dispensed during weekend training sessions were limited to reminding and reminding and reminding employees that failure to attain their assigned goals would result in termination. Despite the aggressive positioning taken by the credit union towards employees who failed to achieve their goals, business continued to fare poorly and by June 2012, the President and Ms. Garvin were demanding explanations as to why Mr. Garcia’s tactics were failing. Soon, Mr. Garcia began complaining to co-workers that he was stressed and over-worked, asserting that both the President and Ms. Walker were making unreasonable demands. In all fairness, it was Mr. Garcia who had promoted his alleged expertise in business development and who assured both the President and Ms. Walker that he could reap results that would enrich the credit union. Mr. Garcia’s actual performance had again failed to live up to his own hyperbole. It may never have occurred to Mr. Garcia that if you are going to exaggerate your own abilities that you might want to occasionally do something to live up to your bloated self-promotion.
At the end of July, some of Mr. Garcia’s co-workers divulged that he was seeking new employment and had even used his company-issued computer, to submit applications to other companies. By August, Ms. Garvin warned Mr. Garcia that he must begin spending a lot less time at the main branch and begin visiting the communities served by the credit union in an effort to drum up new business. She also informed him that he was no longer allowed to return to the main branch earlier than 4:30 p.m. Adhering to her directive, Mr. Garcia began visiting the credit union’s remaining branches. On some days, he would drop in at the Los Angeles branch and sit down at a computer where he would remain for a few hours. During his visits, he would loiter about the office and remind employees they had goals to attain. He also visited the Van Nuys branch where he pestered employees about achieving their goals or warned they could be terminated. He also visited the slow Santa Clarita branch where he again reminded staff that they had goals to meet despite the quite obvious fact hardly any members ever visited the Santa Clarita location.
Mr. Garcia also visited a few post offices but was promptly turned away by employees who did not know who he was despite of Mr. Garcia’s use of the line, “We are your credit union” which fell upon deaf ears. Mr. Garcia hasn’t learned that postal employees are suspicious of people who have never been employed by their industry or that they have no previous experience with.
Following his return to the credit union on January 15th, Mr. Garcia immediately set about calling SEGs and trying to schedule appointments with managers of the United States Postal Service but his efforts were again met with a lukewarm response. A problem we see with Mr. Garcia’s tactics is that he continually resorts to the same ineffective methodologies. The reason for his continual failures may be that he is simply inexperienced, unqualified, or uneducated in matters pertaining to business development. Exacerbating Mr. Garcia’s efforts are his caustic personality and need to subjugate employees. His interactions with subordinate staff members has often been laced with threats of termination which only serve to undermine his goals. Mr. Garcia is a boat without a rudder and his role at the credit union, blurred by uncertainty. Over the years he was allotted more than ample time to prove his abilities but like President Wiggington and Executive Vice President, Rodger Smock, chose to recline comfortably and opting for what was politically advantageous. What’s more, his two medical leaves suggest Joseph Garcia doesn’t manage stress well and that he lacks the determination of mind needed to face challenges.
THE MYSTERY OF
THE CLOSED
BRANCH
Willingly Perpetrating a Lie
& Fueling Rumors
Over the years, President Wiggington’s business arsenal has included the use of deception. Deception has often been employed to deter attention away from the credit union’s internal problems; to vilify others; and escape accountability. It has also been key in creating an impression of success. Unfortunately for Charles R. Wiggington, Sr., his manipulations and deceptive tactics have always dissipated upon being exposed.
On Friday, February 1, 2012, Priority One posted a notice on the webpage disclosing that the Los Angeles branch had been closed due to a “power failure.” Though power failures are not uncommon and periodically affect businesses, we find it peculiar that the credit union didn’t post a date when the branch was effectively closed and odd that they omitted all reference when a resolution might be anticipated.
Evidently, the closure was sufficient to prompt many members to call the credit union, inquiring why the branch had been closed. Employees of the credit union could only reiterate that the branch had been closed as a result of a “power failure”. Understandably, employees could not provide a date when the problem might be resolved.
The credit union’s first notice posted on their webpage on Friday, February 1, 2012, cites a “power failure.” Included is a suggestion that members use “alternate ATMs and/or Shared Branching” to conduct their personal banking transactions. Evidently, the ATM located just outside the doors leading into the Los Angeles branch, was inoperative, lending credence to their statement that the branch had sustained a power failure. With regards to the use of Shared Branching, the closest branch located near Priority One is Vernon Commerce FCU which is in the city of Vernon and 2.8 miles away. Since much of the Los Angeles’ business comes from the employees of the postal distribution center, it is highly doubtful members would trek a few miles away to conduct their personal banking needs.
Though the credit union did not specify, we are going to assume that their use of the words power failures are synonymous with an electrical problems which are usually resolved quickly. Since the power failure evidently forced closure of the Los Angeles branch, we would assume, resolving the issue became a priority. Since the incident occurred on a Friday, we assume the credit union would resolve the problem over the upcoming weekend.
On the morning of Monday, February 4, 2013, the Los Angeles branch remained closed. The credit union posted a new message on their webpage, advising members that the Los Angeles branch remained closed and inviting members to visit the “LAX branch” (Airport) which would begin opening immediately, at 9 a.m. The hours of operation for the LAX branch were scheduled to change but due to the incident at the Los Angeles branch, the hours became effective immediately.
The following message was posted by Priority One on the morning of Monday, February 4, 2013 and again references a “power failure.”
Meanwhile, back at the main branch in South Pasadena, the circuits were inundated with calls, many constituting complaints and other inquiries, asking why the Los Angeles branch remained closed.
That morning, we contacted the Los Angeles Postal Distribution Center (LAPDC), the sprawling mail processing plant housing Priority One’s Los Angeles branch. We were told that a they were unaware of a power failure as the distribution center had not suffered any such loss of power. So did a power failure actually occur? What seemed peculiar is that despite having an entire weekend in which to resolve the alleged power failure, the branch remained inoperative on the morning of February 4th. So what happened to expediency?
On the afternoon of February 4th, the credit union again amended its online notice, this time disclosing the problem affecting the Los Angeles branch was a “continued system failure.” So what happened to the “power failure”? Obviously, a power failure and a system failure are not synonymous. One indicates a problem affecting electricity while the other implies a possible network issue. So why did Priority One amend the reason for closure of the Los Angeles branch?
The credit union’s message again invited members to visit the LAX branch though that office is located approximately 13 miles west of the Los Angeles branch. Not exactly convenient is it?
Priority One’s revised notice, posted during the afternoon of Monday, February 4th and referencing “system problems.”
In the late afternoon of Monday, February 4th, the credit union issued yet another revised notice, this time announcing the LAPDC branch would reopen its doors on the morning of Wednesday, February 6, 2013. According to the credit union, the branch remained closed for three business days (2/01/13, 2/04/13 & 2/05/13) and an entire weekend. It took a total of 5 days to resolve the alleged power and/or system failure.
Message Posted on the afternoon of Tuesday, February 5, 2012
So what really happened. By far, the Los Angeles branch is the most successful of Priority One’s remaining offices. Much of its business comes from employees of the processing plant and this is the one credit union location which is most frequently used as a check cashing facility by employees of the postal service. However, over the years the Los Angeles branch has not escaped notoriety as revealed by the following incidents:
In 2008, a large number of loan applications were found in the Branch Manager’s desk along with unopened envelopes containing checks mailed for deposit to the Los Angeles branch. The applications and mail had sat unprocessed in the manager’s desk for as long as a year.
The branch has also experienced a problem with rat infestation. During one incidents, rats were seen just outside the doors leading into the branch. Rats have also been allegedly seen in the office located across directly across from the employee lounge room.
In 2009, the branch was invaded by auditors who after a three-week inspection of branch records, determined that a former employee had absconded with approximately $60,000 in member funds.
In 2009 and again in 2010, arguments broke out between two FSR’s and later, between two tellers. In both cases, all employees involved were suspended.
In 2012 and in 2013, numerous complaints were lodged with the main office, alleging that FSR’s at the Los Angeles office are often rude and curt.
On Friday, February 1, 2012, the President and Executive Vice President cited a “power failure” as the cause for closing down the Los Angeles branch. On Monday, February 4, 2012, the credit union published an amended reason for the branch’s continued closure, alleging it was due to a “system failure.” On Tuesday, February 5, 2012, the credit union amended the reason for the closure and instead wrote that the branch closure was caused by a “system failure.” Evidently, it finally occurred to someone at the credit union that the excuse of a “power failure” was both lame and suspicious. By Tuesday afternoon, the credit union posted a notice on their webpage, asserting the problem had been corrected by the credit union would not open until Wednesday, February 6, 2012.
On February 4, 2012, at 6:27 p.m., the following cryptic message was posted by a reader:
Anonymous said... If you only knew what was really happening at LAPDC. Very Heavy. A lot more than you know. That's all I'm saying.
So what really happened at the branch? The President’s absurd reaction and the poorly written and conflicting notices posted on the credit union’s webpage strongly suggest the cause for the closure was neither a power or system failure. No doubt President Wiggington is often glib, frequently talking without thinking or as in the case of this incident, publishing without reading. It was again, his failure to react proactively which turned the closure of the branch into another suspicious event, reminding us again that no one can concoct more bad press for Priority One Credit Union than can its own President and his derelict staff of managers.
If one were to believe President Wiggington, the words failure and success are synonymous. His efforts to present the four-star rating as indicative that Priority One is succeeding to promote its products and services and cultivating increased membership is a stretch, even for an exaggerator like Charles R. Wiggington, Sr. who forgets there is sufficient documentation to disprove his current assertions.
Prognosticating the credit union’s performance over the next ten months only requires reviewing the credit union’s recent past history. What President Wiggington has succeeded in doing is providing a wonderful and immovable blueprint of how he administrates business. He has revealed he is a creature or slave of obsessive and compulsive behaviors and often driven by emotion and a belief system mired in delusion and ignorance.
Additionally, the credit union’s deficient performance is the direct result of decisions made by the Board of Directors, who under the embarrassing leadership of Diedra Harris-Brooks, have proven incapable of understanding financials and ignorant about what constitutes sound business planning. The board has also been pivotal in covering up the President’s botched efforts. Their duplicity in covering up his transgressions have only served to further enable his reprehensible behaviors and acts. Ultimately, is is the board who have kept Priority One at a financial disadvantage and robbed the once promising credit union of its competitive edge.
Periodically, we receive emails describing horrendous member experiences with the credit union. Over the years, President Wiggington has donned a nonchalant demeanor which issues regarding member service, surfaced. He has often chosen not to respond to member concerns unless they became a public matter. Here are are three incidents describing evident deficiencies marring Priority One’s ability to provide quality member service and two of which we’ve never written about previously:
- In the days following the 2007 mailing debacle which occurred because President Wiggington refused to adhere to security protocols established by his predecessor, the President received numerous telephone calls at his office along with a large number of complaints, all describing concerns about the printing of member account and social security numbers on the exterior and front side of envelopes containing ballots for that year’s election. The President refused to respond to the deluge of letters and voicemails. His first response was to find a scapegoat to take responsibility for his indiscretion. After advising the ignorant Board that it was the IT Supervisor who erred, he then delegated the responsibility of responding to all member complaints to an employee of the credit union. The President also signed a form letter approved by the Board, which assured members the credit union was doing all in its power to ensure this type of breach never occurred again. What he conveniently failed to disclose in his correspondence is that he was the sole perpetrator of the breach. He also chose not to disclose that the incident might have gone by unnoticed had he not blabbed about it to his staff who in turn told members and which resulted in a very public backlash.
- This past January, we received an email from a concerned member whose check card had been damaged. The member called the credit union to request a replacement and was informed that the credit union had run out of plastic card stock, as reported by us in our last post. He was also told that new stock would not be available until February 8, 2013. During the week of January 21st, he received his replacement card along with a message that he would receive his new PIN sometime over the next ten days. On February 1, 2013, he called the credit union to advise them that he had not received his new PIN. He was promptly informed that his PIN had not been ordered. Though the representative was apologetic, he was again advised that his PIN would arrive at his mailing address sometime over the next ten days. Evidently, convenience and expediency are irrelevant to the credit union whose reactions are cumbersome and rarely proactive.
- During the first week of February, we received another email about an employee of the United States Postal Service who had visited the South Pasadena branch to deposit a non-payroll check issued by his employer. A teller processed the deposit and afterwards informed the employee that a check had been placed on the check issued by the U.S. postal service. The irate member complained and the teller obtained permission to remove the hold. Evidently, the teller seemed ignorant of the fact that holds are not placed on checks issued by the USPS to their employees. We believe the teller’s oversight was the result of inadequate training. The incident also suggests that employees of Priority One are not taught the role postal employees have played for more than eighty years in ensuring Priority One remains in business. Their loyalty to the credit union is inarguable. In early 2011, Executive Vice President, Rodger Smock stated that postal employees no longer made up the majority of the credit union’s membership. At the time, the amount of members who are postal employees, had declined in number but they remain a pivotal sector and one who for decades, showed tremendous loyalty to the troubled credit union.
The President’s ignorance regarding member service along with his inability to create new business, will continue to hamper growth. President Wiggington’s inability to enact solutions, his apathetic attitude towards members, and the protection he enjoys from the perpetually ignorant Board of Directors will continue to ebb away at the credit union’s unstable foundation. In 2011, President Wiggington succeeded in pulling a fast one when he convinced employees of the credit union that the credit union’s high capital was unwavering proof that Priority One had returned to a state of prosperity though six months later, he was forced to close the Burbank branch.
With President Wiggington securely standing at the credit union’s helm, there is no way Priority One can escape its current problems. The once successful credit union will continue being an unwilling victim of the widespread bungling committed by its chronically undisciplined President.
Nothing is more terrible than to see ignorance in action.
Johann Wolfgang Von Goethe (1749-1832)
Technorati Tags: Charles R. Wiggington,Sr.,President Wiggington,Rodger Smock,Executive Vice President,Yvonne Boutte vice president of support services,Patricia Loiacano,Diedra Harris-Brooks,Board Chair,Board of Directors,Cindy Garvin,South Pasadena,Burbank,Van Nuys,Santa Clarita,Beatrice Walker,Joseph Garcia
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138 comments:
You are so rght about Jospeh. Sometimes I feel sorry for Joseph. You can tell he’s trying to get business. Then I remember how many people he lied about and who got written up and fired. He is like Wigg in that he’ll use anyone to get what he wants. When he first became manager of the loan dept he acted so nice and a lot of people liked him. Then his true colors came out and everyone got to see what a backstabber he really is. When Nidia needed to take time off to take care of her sick baby he got mad and told her she couldn’t go. When he took over the call center he bought all his staff gifts except Veronica who he didn’t like. He told her he forgot to buy her something and would give her a gift at some later time but he never did. Then when that detective came in to help Wigg catch everyone who was supposedly writing on the blog, Wigg told Joseph to make up some stories and he went along with it just so Bea and Wigg could like him. He doesn’t know what he does. None of us like him because he starts telling us we need to get business like we don’t already know. If you ask him whats the best way to sell something, he doesn’t have an answer he just says figure it out.
No one believes the 4 star rating anyway. Its just a company of control freaks and losers who want to make everybody who doesn't work there that their doing good.
Wigg is an idiot plain and simple. They had rats in the LA office that’s why they close it. Rats at P1 is nothing new. Ever check Wigg out? Hope know one gets the plague.
Rats? Obviously they didn't get rid of them cause I saw Wigg the other day.
My most favorite blog. I wish it was in a book so I could read it when I'm in the bathroom. Thanks!!!!!!
Notice how they didn't post their bankrate rating on their webpage or FB page?
Can't wait to pay off my loan! Sick of this place!!!
Your right about business being bad. They have Yvonne at LA trying to find out why there are so many complaints and why that office isn't getting much loans. Kind of dumb becuase that's a check cashing office and they make a lot of business not in loans. I don't see what she can do anyway as she has no experience in loans or sales. And we aren't going to make our goal for February. Business just isn't there. We are short like a HUGE amount and they started threatening about closing down more offices. Like which one? Santa Clarita? No one goes there anyway and they can't afford to shut down more offices.
Actually Joseph's brought in 1 loan this year. Last year all his loans were denied.
You hit the bullseye again. These are the unfunniest clowns in the industry. Wigg is a bad joke and a laughing stalk. I don't see him at industry events anymore probably they can't afford it. I was talking to one of their vendors who wanted to know what's going on with P1 because they pay their bills late but not until after they call them a few times.
Nobody and I mean nobody knows why Wiggington hasn't been fired.
They can't pay their bills? Big surprise.
THE END IS NEARER THAN YOU THINK!!!!...
PRIORITY ONE IS READY TO SEE HIS MAKER!!!
THE WRATH OF GOD SHALL BE UPON PRIORITY ONE AND THOSE WHO HAVE DESTROYED IT!!!!!!!
Ah, how do you follow that up?
P1 wins again. Teresa Haddad may of complained to Nidia but she didn't write it. That's the same as nothing and just how it go. If the judge ain't having then she's all done in two months. Now she begging for anything she can get. You bloggers all learn from this.
Priority One MC, just in case you don’t know it, you are a retard and probably the product of Wiggington and Rodger having sex together. Priority One has been paying out settlements- 3 to be exact. Does that sound like a win? Well it would to you because you’re a tard and probably either that drag queen look alike, Alex, or that 7 ft Big Foot, Yvonne Booty. It didn’t have to be written down for it to be fact. Ever hear of circumstantial evidence or witness statements? Probably not because all you’ve ever been is a collections clerk. And no, not writing it down doesn't equal nothing. For example, Alex, Yvonne, Wigg and Smock were raised by rats. Does that mean they're not human?
Bloggers? Tell me oh stupid one, what do the bloggers (you probably meant employees or commenters) have to learn, you big mouth, policy breaking, gossip whore? I'm sure if I shove my foot up your butt that you'll probably think you're my shoe.
I’m almost certain Priority MC isn’t barrio acting Alex or ghetto acting Wigg or trailer park Smock. The only person who used to say “if its not in writing, it doesn’t count” was that bread pudding faced, Bea Walker. She said it during our manager meetings in her office and she said it during meeting in the conference room next door to the call center. She also said it when we were with Wigg and when she was with Smock and she said it to Joseph and Yvonne. That Miss Thang's thing. So if this person who calls themself Priority MC writes, “Teresa Haddad may of complained to Nidia but she (which she? Theresa or Nidia) didn't write it” then its fair to say that old ugly Beatrice Walker or that Rue Paul look a like, Yvonne, wrote that comment. Remember, Yvonne used to eat out of Bea’s……………………. hand for more than a year. Do the math.
It’s gonna take a lot more than a comment from Priority MC to convince me that Theresa lost or is losing her case. If its true then you know that closet case, Wiggington, spilled the beans again because the CU lawyer would have only told Wigg and Deedra.
Yvonne is at LA because her girlfriend Lynnette has been caught with her hands in the till.
Is that true about Lynnette or her office? Aye Caramba! You know somethings always going on there. Virginia once said that years ago they used to sell travelers checks and someone stole a bunch of them and they never said who stole them. Then what’s her face steals $60,000 plus and she gets a slap on the hand by the judge. The judge actually liked her more than Priority 1. Big surprise. So is money really missing? That’s a hoot. Sorry but Lynnette backstabbed so many people over the years. She was jealous, mean, underhanded and made people lose their jobs. She puts up that front to members and others but she’s horrible. Couldn’t happen to a nicer person.
ps: Yvonne is at LAPDC? That’s like asking a bank robber to guard a pick pocket.
This is a messed up credit union. Shut it down. Anyway they should call themselves One Color CU.
Well, Lynnette better hope Wigg don't find any problem in her office because there's no one left on the board that's going to cover for her. Anyway, Wigg should be happy because hers is the only office making money and the real reason Yvonne would be going there is not to observe but because she's trying to look like she does something. Let's face it, Yvonne is as useless as Wigg, Smock or West.
Good job Priority MC. You just brought another lawsuit to your door step. If you were not such a ghetto idiot and keep your mouth shut you would save a lot of trouble for yourself and your masters.
Wigg: Good work Pioity MC. Our plan will soon come to fruition.
PMC: Yes masta’. And will I get what you promised me?
Wigg: Yes. Rememba, I consider ya’ll ma friend.
Rodger: Ah, but isn’t Priority MC publishing confidential information that could come back and haunt us?
Wigg: It’s not like our shyster lawyer who gave us the info said it was confidenshell and we couldn't put it on the blog.
PMC: That’s right plus Wigg promised me a promoshun, ain’t that right masta?
Wigg: That sho is right Pioty.
Rodger: I just don’t want us to get in trouble again. Remember last year when we blabbed about that lawsuit and how our shyster lawyer was going to tell the court that you’re dying so that the judge and jury could feel sorry for you and how that all blew up in our faces.
Wigg: Ah don’t rememba anything blowing up in our feces. Anyway, let Pioty do her theng. It’ll be fine Rodgur. Ah mean, what could go wong?
LOL.
Priority MC wrote “ Teresa Haddad may of complained to Nidia but she didn't write it.” Well as that a round about way of admitting Theresa was being harassed and she did complain? By the way, I think Priority MC is black because she wrote “If the judge ain't having [it].” Priority MC could be Thomas Gathers or O. Glen Saffold. Remember, they both hate white people.
Whats the requirement to be a manager at priority? Stupidity.
Time for me to close my account. This credit union has seen better days.
Damn.
Wigglenada though Priority MC was Irma thats why he fired her. Wonder who he thinks it is now? Yvonne?
How many credit unions can brag the president is a sexual harasser or that he contributes to the state's unemployment numbers.
Name any other credit unions been sued as much by ex-employees as has P1?
They prez is a magician. He took 9 branches and made 4 of them disappear.
They're trying to get into Guiness World Records by seeing how long they can keep members waiting on the phone before they pickup.
Its always Halloween at P1. You can visit the main office anytime of day and see zombies.
They got their own celebrity- Priority MC, posting confidential information all over the internet.
If you're a member and your name gets picked, you can get a settlement of thousands and thousands of dollars just for putting your business on the streets.
They got a real life Big Foot.
They got a fat old queen.
Alvin the Chipmunk is the board chairperson.
Gary Coleman ain't dead, he works out of the Los Angeles branch.
Erkle heads HR.
Come on and open an account, the place is a circus.
Priority MC must hate P1.
You know that Wigg is breaking confidentiality again because there is no way Priority MC made up this stuff. Obviously, Wigg is getting his information from the company attorney who must be the biggest sleeze in the industry. I smell another lawsuit. Thanks Priority MC!
I don't know why everyone jumps all over Priority MC. I personally love her. She gives great information plus I want to know when P1 is winning. Anyway, there's 2 sides to every story and I want to know both. Keep posting Priority MC!
Appreciating the commitment you put into your blog and detailed information you write. It's nice to come across a blog every once in a while that isn't the same old rehashed material. Wonderful read!
Pioty. LOL!!!!!!!!!!!!!!!!!!
Lynnette got fired today. Guess money was missing again from her branch. How long was she at the credit union, like 40 or 45 years?
Couldn't of happened to a nicer person. She back stabbed so many people all those years because she was petty and insecure and lazy and ignorant. Now when are they firing Wiggington and Smock?
She got rid of Cathy, Kim, and Whit but not until after she made their lives miserable. And she always protected that moron, Virginia. Tell me how that makes sense? I don't know how she stayed at the credit union so long. She was the worse manager. Every morning she sat at her computer talking to friends and family and playing on that computer. She micromanage and she was just awful. She was there so long she should of known the business like no one else but she didn't. She still asked the same ol question day after day just like a brand new employee. And then she like to tell you to talk to Jesus. She's another Robert West. After 150 years she still didn't understand loans.
I'm surprised they fired her. Not because she was a good manager, because she definitely was not but because she was there so long. She was known to be lazy and not effective but she was protected time and time ago. She was always too ghetto which might be a reason why they kept her at the LAPDC. But this was not the first time her office went short on money (nice way of saying money was stolen). There's been a long history of thefts at the LAPDC but Smock always covered for her even though they got rid of a lot of other employees who had "lost" small amounts of money. She should have been fired the two times fights broke out in her office between her staff but she was protected by the board. Rodger let her abuse a lot of employees and he let her terminate a lot of others and he never once tried to stop her when she broke the rules. I wonder if she'll sue? They can fire anyone they want for any reason but I heard she was there for more than 30 years so they better make sure they dotted their i's and crossed their t's. If they fired her, they must have had something good against her. They probably offered her a really nice severance package with the usual contract containing language that if she accepts the money she can't sue. At her age, it will be hard to find a new job or at least one that paid her what she got at P1. She's also a hard sell. Her English is bad and she uses a lot of slang and though I know she took pride in the way she dressed, her look was, well, unusual. It had to grow on you. She probably has a 401k, she's either eligible or will be eligible for social security plus she probably had savings. I know she didn't spend her money on a new car because she still drives that unpainted number.
Okay for all of you who don't know. Remember they closed the LA branch a couple of weeks ago. That's because money was missing and they needed to investigate and find a replacement for Lynnette who got suspended while Wigg investigated. That's why the company put up that lame excuse of power failure. Then it occurred to stupid Wigg that power failure was not a good excuse because the power never went down in the distribution center so he changes it to system failure but by then it was too late. Yvonne warned the staff not to tell anyone that Lynnette was suspended or money was missing or they'd get fired. So the employees were scared and kept quiet about it.
Lynnette was not a good manager. If she was why were there so many thefts out of that branch over the years? She was the queen of mean right up there with Bea Walker, Cindy Garvin and Yvonne Boutte.
I think she should sue big time. I mean it took 40+ years to figure out she wasn’t a good manager? Plus its not the first time money is been missing. So if they suspended her and then got rid of her, why fire her now and not when the $60,000 got stolen? Hope she takes them to the cleaners but knowing her, she’ll settle for what they give her.
WOW LYNNETTE GOT FIRED TODAY!!! TIMES ARE REALLY BAD OVER AT PRIORITY ONE!!!....I'M SO GLAD I WAS LAID OFF ? YRS AGO...I AM IN A MUCH BETTER PLACE!!!...THANK YOU WIGGLENOTHING THANK YOU SMOCK THANK YOU BIG CHOLA THANK YOU BUCKY DIERDRA IM EMPLOYED WITH A WONDERFUL CREDIT UNION WHO GIVE RAISES AND HAVE GREAT QUARTERLY INCENTIVE BONUSES!!! SINCE I'VE BEEN WITH THIS COMPANY IVE GOTTEN 4 PAY INCREASES FOR DOING A FAB JOB!! ...MY COMPANY APPRECIATES.
SEE LYNNETTE ALL THAT BACKSTABBIN GETS YOU NOWHERE!! BECAUSE YOU DID KIMBERLY BURKE WRONG!!!!....AND QUITE AS IT'S KELP YOU PROBABLY DID WHITNI JOHNSON WRONG ALSO!!! WHILE WIGGANIGGA HID IN HIS OFFICE WITH BEA.
Okay, I am so confused. There's been money missing from the LA office over the years but Lynnette never gets in trouble. The last time they had an inside robbery, the auditor found $60,000 missing. Lynnette was sweating bullets but they didn't fire her and that was a lot of money! Now there's more missing money but they decide to fire her? The only reason they probably fired her is because their dirty laundry gets on this blog and they can't be caught covering up again. If they're going to fire people for stealing money, why didn't they fire Bea when she bought that $5000 laptop and got reimbursed without receipts? How about when Diedra went to Las Vegas on "business" and spent the money the credit union gave her at the casino bar? It was supposed to be business not a party for geriatrics. And what about Wiggington wasting all that money all these years on stupid lame ass badges, on having to pay for attorneys and investigators to get him off the hook everytime he breaks the law. When is he going to learn he's no Lyndsay Lohan? And what about the bonus' he gets from the board each year when the credit union business is diving? What about cooking the books, isn't that illegal? Shouldn't his ass get fired too?
SHAZAAM! WHAT A MESS. IF THERES THAT MAY THEFTS THEY NEED TO GET WIGGS ASS OUT OF THERE BECAUSE THE BUCK SHOULD STOP WITH HIM!!!
So does this mean Priority One isn't a 4 star credit union? They say member money is safe at Priority One but is it? In 2009, they discovered that Jennee Martin made off with $60,000 and at the beginning of this month, more money is missing. So what does Wiggy mean "money is safe"? If he can't answer the question then maybe Rodger Smock, Robert West, Yvonne Boutte, or Esmeralda can?
No one’s money is safe at P1. Look at how many times the LA office got robbed. You bloggers look and learns.
No more ‘you are our first priotiy’.
No more ‘we are your financial fitness center.’
No more ‘we can help you win with money.’
Soon there will be no more ‘your money is safe at priority one credit union’ CAUSE ITS NOT!
CONGRATUATIONS WIGGLE, YOU BROUGHT P1 TO A NEW LOW!!!!!!! WHO WOULD HAVE THUNK IT!!!!!!!
ps: HYPOCRITE!!! You sexual harass and that’s illegal. You steal a member’s car and that’s illegal. You got kick-backs for years from Justice Auto which should be grounds for termination. You and Bea slandered lots and lots of employees so you could fire them. That’s illegal!!!! And you fire Lynnette for supposedly breaking poloicy??????? You got a a lot of nerve homeboy but if you don’t get fired eventually, the cancer will get you. Evil don’t die young but it does die. And Rodger, you’re next fat boy!!!
lynnette was on wigs hit list in 2007 anyone who was long term and worked for Mr, Harris was on his hit list.
Jenny was on that list also but because she die, he did not get his chance to let he go.
Jenny told me how he called her and said he would do anything to help her and he loved her. she knew better she was sad the Rodger and WIgg wanted to F her, she had trusted them and in the end found out how evil they were. both of them already are getting what is coming to them they are hated and on this blog for everyone to see. evil begets evil
I'd hadn't heard Generis' name in years. Back in 2007, right after he became President, Wigg said he wanted to get rid of everyone who had supported Mr Harris and Lynnette and Jenny/Generis were two of those people. It was purely 100% jealousy. If it wasn't for Mrs. Irving, he would have succeeded but now that Mrs Irving is no longer on the board, no one is protected anymore.
Poor Generis. The only reason she wasn't fired was because they diagnosed her with cancer but before she died she realized what a snake Wigg and Rodger were. I know it must have hurt her deeply. For the rest of us, those two clowns are exactly what we've always known them to be- a couple of the most disgusting "men"(?) you'll ever have the unfortunate chance of meeting. Years ago when Betty died, her daughter called the credit union and asked Rodger to be a pall bearer at her mother's funeral. He agreed but went around the office complaining saying he didn't even want to go to the funeral. Yes, Rodger is really a wonderful example of what you NEVER want in an HR director just like Wigg is an example of what you NEVER want in a human being or animal.
Wigg loves to hurt people by firing them but what he never realize is no one misses P1. People move on to better places and find out they don’t have to work with big ignorant big ghetto low lifes like him and Yvonne. Same thing for fat, old Smock. He let Wigg but the dagger in a lot of backs and then twisted it but he’s a pathetic old miserable queen who knows no company would hire his big overweight ass. Just pathetic. Notice how no one wrote they missed Lynnette? You’ve never seen anyone write they miss Syliva. And you’ll never see anyone write they will ever miss Wigg or Smock or West or Esmeralda.
Yvonne went to LA to clean house. She got so many complaints about rude employees, bad service and then some member complained about missing money in her account. Yvonne says when Lynnette knew she was coming down to check what was going on that Lynnette took off on PTO but I don't know why Yvonne is complaining since the company could have denied Lynnette's request. Anyway, they found a lot of issues but they're trying to play it off like no money was stolen. Really? Then why would you shut down the office for 3 days? Plus suspension and PTO are not the same thing. This is more Wiggington bullshit. He thought no one would ever find out because he's trying to convince everyone that P1 is a safe place to bank but he knows its not!
Talking about people that should get fired, when is chola Sylvia coming back? And anyone hear from Virginia Contreras?
I don't think they want Sylvia back. Wigg supposedly was her friend but you know how that goes. Smock said he liked her but only because Wigg liked her too. When Wigg pulled away so did Smock. It doesn't help that no one in loans, member services, card services, the call center or accounting ever liked her. The woman is a pest. Plus West and Esmeralda say she's a nuisance. She could come back but I don't think there are many people that would want to ever see her again.
They fired Lynnette for what, not following procedures? Well, then why’s Wiggington still there? Because of him, the credit union has spent tens of thousands on lawyers to help save his ass from prosecution. His stupid call center has cost the credit union more money than its saved. He’s played with the numbers for so long there’s probably losses that you can’t see and who knows, if he took kick-backs from Justice Auto and he used to get those little bonus’ from credit resolutions when it was run by Mike. Illegal but he got away with it. He also got bonus when the credit union was losing money and ended the years in the negative. He also made up so many stories about employees which is fraud, he sexually harassed, he used to go on company trips and party it up. Don’t believe it, poor his expense reports. Notice all the money spent on booze. No one, I mean NO ONE deserves to be fired more than Wiggington.
Wig got rid of almost all the old timers like he said he would. They should all get together and sue him, either that or kick his ass.
If you u look. At their fpr, delinquencies have dropped which is good and they might be writing off less but it doesn't look like they're getting a lot of new memberships plus how do you get new business without marketing?
Hay wigg how does it fell to be soooo famous!!!!
Wigglepiggle is’t fooling anyone. He's stupid but he knows postal employees don’t like him and that they say he's ruined the credit union. He’s always trying to pull a fast because he's a lame ass. The only one he’s fooling is himself. I want to see what he does if they give him the city of South Pas. He hasn't taken care of Burbank or Santa Clarita or Riverside. Wonder what he thinks he's going to do in South Pas. Anyway, South Pas is a nice old city and he's ghetto trash. The 2 don't mix. What I want to know is when they're going to fire Wigglepiggle, Miss Rodger, West, Esmeralda, Jennifer K, Gema, Georgina, and that boy, Gema.
Some of the offices get a lot of loan applications and Patty is making sure the loan department gets decisions out faster but they're still denying most applications because members don't qualify.
Yeah, Wigg is famous now. Have yoi ever read 1 comment on this blog by anyone who says Wigg is nice or that he's a great president? He wanted his name out in bright lights. He’s a spoiled little girl that needs lots of attention that’s why he used to brag about those shit BMW’s he owns and say that shack he lives in is worth more than a million $. His house is 2 bedrooms and 982 sq ft. Don’t believe it, look it up! 2607 Kent, Los Angeles, CA 90026. Problem is he runs his mouth too much for a 60 some year old.
I applied for a loan an had to call for 2 weeks before I was told they couldn’t give me the $10,000 I asked for. I was told I only qualifed for $1000. My credit score is good and my debt ration isn’t high but they could explain why exactly I didn’t get approved for what I wanted. I didn’t need a $1000. If I did, then that’s the amount I would of applied for. My co-worker say the same thing that its hard to get a loan from priority one and that when you call, the staff are so unprofessional. They take forever to give you a decision and I never got a letter telling me I was denied and only approved for $1000. I went to my other credit union and got the loan. If you think your helping priority one by bringing them the business, remember they don’t appreciate it or care.
When I worked at the credit union, I worked with Loiacano for a few years. She's knowledgeable about loans and understands all the intricacies but her big problem and it is a problem is, she doesn't share information. She holds on to procedures like she's afraid an employee is going to take her job. The managers at the credit union almost all suffer fromt the same fear, as if employees really want to take their jobs and have to work directly with Wiggington. She definitely should always have someone above her because she can get crazy with having to exact control over employees. She's not a people person in any sense of the word and she is sooooo condescending, talking to people as if they're dumb. I know she doesn't have an MBA or BA or BS and I'm not sure she even has an AA, yet she really treats people like they're somehow not quite as smart as she is. I think its because of fear, that you can't trust her because she will never do what's right but what's good for her. Its really too bad but if you put her alongside Wiggington, Smock, Yvonne, and West, she's like the less of 4 evils.
Gee, bad service from Priority? How is that even possible?
I can't believe Lynnette is gone. You know the attorney checked off on everything before they canned her. Hope she sues because it don't make sense sense that after so many years they suddenly find a problem with her work. How many warnings did they give her over the years? Anyway she went along with everything they did so its not like she was insubordinate.
Does anyone know if Sylvia is coming back? I'm surprised she didn't come back after they fired Cindy.
I know a lot of people didn’t like Lynnette but members did. Since she got fired a lot are really mad at Wigg and closed their accounts. She treated members good at least something Wigg never did. A lot of postal workers are made because they say Wigg ruined the place and because they say he causes people to lose their jobs and puts them in debt.
Sorry, this is a long one but I got something to say about Wiggington firing Lynnette. First of all I can't believe she got fired! She was there a long time. The one that should have been fired is Wiggington and that fat old queen, Rodger Smock. I worked there long enough to see Wiggington play his shit time and time again and get away with it. The man is dishonest. He’s a liar and I really think he’s sick. You can’t possibly do all the shit he does and be normal. No one can do that much evil unless they don’t have a conscience.
I know first hand that he used to get kick-backs from Mike Lee for some collections. They kept it on the down low so Mr Harris would never find out. The receptionist, Theresa told us she and Wiggington used to get kick-backs from justice auto each time they referred a member to him who bought a car. Now this wasn’t the bonus they give employees who sell MBA or GAP. Another time he told Mike Lee to repossess a car one time from a member who hit hard times and was delinquent on his note. Now the member had already worked out a repayment plan but the member had a BMW and as anyone knows, that’s all Wiggington drives. They picked it up and they forged paperwork to make it look like the car went to auction. Wiggington didn’t pay a penny for the car he got it outright for free while screwing over the man’s credit. Wiggington told Mike to take the member’s loan file out of the office so that there would be no trace of the paperwork. If you call Mike, they don’t have the paperwork because it was destroyed. There has to be payback because years later, Wiggington fired Mike as the credit union collector and sent him off. I can go on and on telling you all the horrible things this crook has done. I don’t care what Lynnette or anybody else supposedly did because no one has ever done as much dirty low down crap as Wiggington. To anonymous, you are right, a good nane for Wiggington is “WiggaNigga” because this man is as low as low can be and a hypocrite. No wonder his son is as screwed up as him.
You said you could go on and on, well please do. We on the blog would appreciate it.
Exactly! Lots of people have their own horror stories about that prick. Wigg's specialty is the sissy sucker punch but get home alone and he's the biggest coward you'll meet. I remember when angry members came to the credit union and wanted to speak with him he'd go and hide. He's a bigger sissy than Rodger because after he throws a punch he runs and hides behind HR, Smock, Diedra and anybody. Notice when he gets rid of people he always uses someone else to do his dirty work. Remember when he got rid of Mike, he had Loiacano talk to him even though for years he said Mike was his friend. Lowlife and a coward. Thinking about it so is Rodger and West. These guys are sissy geezers!
I remember that member. I learned about it from one of the girls in the loan department. I remember one of the collection people who worked for Mike went with her to look for the file in the old file room. They went through the closed files, write-offs, and even active loan files and it wasn’t there. The collections clerk called Mike’s office in Glendora and they looked for it and couldn’t find it. Then they found out the file had been shredded a long time before. She said she knew Mike and Frank would be upset if they knew people were asking about the file. Wigg is a sexual harasser, a liar and a car stealer. Bet he’s a lot more things none of us know about……… yet.
You really want more. It’s a lot. Here it is…..
Pt 1
After he became President he used to walk around the credit union and sit down pestering every department. He sat with Susanna in loans and told her how everybody (yes, everybody) was jealous of him and how he got his job because unlike everyone else he new how to play the game. That’s the only way he could have been named president because it wasn’t based on what he knew or on intelligence and it sure wasn’t on his looks. He used to talk so horrible about Mr. Harris who unlike Wigg, is a man. He used to say Mr Harris was too old fashion and behind the times, and didn’t know what he was doing. Mr. Harris must of known what he was doing because when he was president there were 9 branches and since Wigg took over there’s only 5. Maybe Wigg can’t count. Or maybe he doesn’t know closing branches means bad and opening new branches and getting more members is good.
Pt 2
Years ago before he became President he was VP of operations and he stunk at that too. He didn’t train the branch managers and he never visited branches to make sure they were following procedures. He just sat his ass in his office in south Pasadena talking to his uncle and his aunt Jenny and when he wasn’t doing that he walked around the office shooting the breeze and shooting his mouth off. At the time there was this branch manager in Valencia named Kathy. Everybody that worked for Kathy really liked her. She was a great ambassador and always attending community events. In those days everyone in Valencia knew priority one. Now remember, Kathy wasn’t trained properly and Wigg never checked to see what any of the branch managers knew or didn’t know. So Kathy approves a few loans that went bad. When they finally got around checking the loans, they find out she shouldn’t have approved them but was it her fault if they gave her lending limits but no training? When Mr Harris demanded answers Wigg immediately turned on Kathy and puts all focus on the fact it was she who approved the loans. Now Wigg has a really big mouth so he goes into the lounge room while employees are on break and he starts telling Manny, “I’m not going to take the fall. If I go down she (Kathy) goes down too.” After the investigation, Kathy ends up getting fired when if they were going to let her go they should have let him go too.
Pt 3
He did the same thing when Allan the old IT supervisor downloaded member information on to a disk. The disk was going to be sent to the printer who was going to make up the ballots and the envelopes they were going to go in so they could be mailed to members. Now Wigg should have checked the information on the disks to make sure only necessary information was going to the printer, but he didn’t bother. He told Allen he didn’t want to check it and ordered him to go ahead and mail it to the printer. As we all know now, the disk had member names and addresses but also their social security numbers and their account numbers. The social security number and account numbers got printed on the front of the envelopes along with the member names and their addresses. Now this is the kicker, no member would ever have discovered the mistake because the socials were written like this 456789211 followed by the account number that was written like this 345578. The numbers were written a couple of spaces above the member name and address. Somebody at Valencia noticed the numbers on one member’s envelope and he told the member. Then they called South Pasadena and told Wigg about what happened. Wigg ran and told Gema and Rodger. Gema told her people. Her people told members and before you know it every branch knew and they were all telling members. Then members start calling and writing and everybody is pissed. See how stupid Wigg is? Is there a stronger word then stupid? When the board finds out they call him to a meeting and they tell him they want someone fired. Maybe they should of fired themselves because they are all stupid too. Anyway he decides to blame Allen even though Allen did nothing wrong, it was Wigg that didn’t check the information. So Wigg tells the board its Allen but asks them not to fire him and says he’ll suspend him for a few days. Wigg then goes and tells Allen he has to suspend him because he made a bad mistake but he tells Allen that he saved his job because the board wanted him fired. Wigg made himself look like the nice guy when he’s the one that created the mess and advertised it.
I was so glad when I left the credit union. I have never had to work with a person like Wiggington or Rodger or the other managers. Loiacano is knowledgeable but she will bend over like Gumby and take anyone out to save herself.
Maybe Wigg can never do good and is pure evil because he's rotten in and out?
LMAO. Wigg has such a big mouth. So many of us knew so much about him because he talks about it! Back in the 1800's they would of locked him in the attic and kept him there all his life so he didn't cause no harm to people. When he had all the male officers in his office and he was pissed, he'd start cussing up a storm using the f-word which tells you a lot about his upbringing. He used to tell the guys in collections about all "the tail" he got when he was young and how women threw themselves at him. If you've seen Wigg you know women never threw themselves at him. Maybe they threw things at him like rocks. And I don't know if tail mean women or animal tails. And give him a few drinks and he'll tell you about his sex life. Made you wonder how he ever became an officer at any company.
Back in 2008 Rodger invited some of us to bring are kids to work for a few weeks to help put away a lot of the hardcopy files they used to keep at the main office. So a lot of us brought our kids. At the time, Wigg had been away for a few weeks and we thought he was on vacation or sick. When he came back we found out he was suspended because he was being investigated for sexually harassing Kim. I remember there were 2 kids that you couldn't help but notice because they acted so bad. One was Georgina's son Lino who was out of control. I would see his mom telling him to knock it off but that kid is horrible. The other was Chuckie, Wigg's son. Chuckie is a good name for him because he has a lot in common with that horror character in movies. Chuckie would walk around dominating the conversations over all the kids. He talked about so many stupid things. He would tell the kids how to get rid of ghosts and he even said he thought the Candy Man from the movie, was a true story. I couldn't understand then why he needed so much attention and why he talked about so many ridiculous things. Because Wigg wasn't there, Rodger acted like his other white mother. He was constantly having to tell Chuckie to work because the kid would hang around the lunch room and patio or be outside skateboarding when he was supposed to be working. One day I remember Chuckie telling the kids that his father used to drop him off every morning three blocks from the office because he didn't want the employees to see him. Chuckie also said that his father said he didn't want to see the employees because he didn't trust any of them. Wigg was stupid and so unprofessional to say that because if anyone shouldn't be trusted its him. I think what was sad is that his son is like a minnie me of Wigg. I knew that Wigg didn't tell his son he was on suspension. What is funny is that Chuckie was so out of control, Smock fired him.
HOLY MOLE! I have never read one comment that says Wigg is great and why or that he's or even that he' misunderstood. Really sad.
Sad but true. We think Lynnette was fired for the same reason as Irma. The first thing they went after was her PC.
plain and simple wigg is nut's
So what did he expect to find on Lynnette's PC? This man is looney tunes. Does anyone remember when he set up a lot of extra cameras at the main branch? He said he did that because he knew someone was after him and he was going to see them coming before they did anything to him. Then we were at a luncheon and he tells us he set up cameras at home plus he has a monitor at home where he can look in at everyone at the main branch anytime and see what they're up to. This man is a need of some serious psychiatric care and a HUGE amounts of meds. He has gone through so many people's PC's. I don't know what he's looking for. I want to know what a President of a really mediocre credit union is hiding. Is there something he doesn't want people to know? I thought that story of why they got rid of Irma was weird and we know that Lynnette's termination is way more than this nut job is saying.
ps I think the credit union let some employees bring in their kids in 2009 not 2008. Not that its important but....
How many people did he tell about the cameras and monitor at his house? He told me and another person and he was pretty cocky like he was suddenly catch people doing things like the ones he does. Wigg has a BIG mouth. He reminds me of one of those kids we all grew up with. You know, the kind that when you get made at them they begin to scream at the top of their voice. I think he probably WISHES someone was after him. He's a Drama Queen. He likes to exaggerate and make himself is the victim when he is the victimizer. I agree, psychiatric care and a shit load of meds that what this Queen needs.
Has anybody noticed P1 took the banner they are a 4 star credit union from off their webpage? Wonder why? Could it be because everyone knows they are not a 4 star credit union?
I think a lot of people in credit union land are probably thinking the same thing, "What the hell did Wiggington do to Priority One?"
Why was Irma fired? I know Smock said she talked about Wiggington’s sickness and gave details out from Wigg’s medical records but that doesn’t make sense because Wigg walked around the whole credit union day after day for weeks and weeks telling everybody about the kind of cancer he had, what treatment he was getting, how he had to be careful about what he ate, how his doctor didn’t want him to gain too much weight back because he could have another stroke and how he was getting chemo for his cancer. So what could Irma have ever said that was more than what Wigg told everybody? On the day they suspended her, Wigg was running around pissed because Diedra was on his back about someone in collections publishing information about a member on the internet. He was saying the member was going to sue and he didn’t want deal with it. He told Diedra that Yvonne would take care of it but that don’t make sense because Yvonne is no lawyers. He also didn’t want to contact the attorneys because of all the other lawsuits they have going on so they gave it to the collection attorney which didn’t make one bit of sense. I always thought they used Irma as a scapegoat just like they used Allen which Wigg screwed up the mailing of the ballots. I really think they blamed her and told the board she published the information but the information was something only Yvonne, Alex, and Wigg knew about so how could Irma be guilty?
Irma wasn't.
Getting rid of Lynnette is already hitting the credit union badly. Members have known for a long time that Wigg ruined P1 but a lot kept their accounts open because they like some of the managers and staff. Now that he fired her, rumors are spreading and people are pissed because they see Wigg as mess and they know he's the reason so many people have been left unemployed. Its like when he started e-statements. A lot of postal people were mad and complained that he was taking away their work. He tells them not to worry because e-statements will probably not be used very much. That made no sense because what he was saying is that e-statements won't be a good product but we're going to use it anyway which was a crap excuse.
If Lynnette reads this blog and if she didn’t sign a severance agreement, then lawyer up. It makes no sense that after 38 or 40 years she gets fired. If it was really for theft at her office then why didn't they go after Bea when she charged the $5000 laptop and asked for a reimbursement without a receipt?
There are probably a truckload of ex-employees who would testify against Wiggington. As far as his sham lawyer is concerned, he likes digging things about people who sue but let’s face it, you know all you have to do is subpoena EXTTI’s records which show Wigg sexually harassed. Plus, you can get a statement from the investigator that he told the board to fire Wiggington. You know Wiggington never backed you up or gave you the tools you need and you can prove that it is he who has run the credit union into the ground. If the board wasn’t made-up of a lot of mutated half-wits, they would have fired him instead.
That detective spoke to Gema, Genevieve, Lynnette, Whitni, David, Sonia, Georgina, Patti Lopez. Except for Patti who coward out, everyone told him what they saw plus they told him about that incident at Charlie's Trio where he took of his belt and kept telling Kim to come over to him so he could whip her ass. He should of been fired but bucky beaver Diedra needed to keep him near her which makes you wonder what's up with her.
I can't believe the credit union is in a new scandal. You would think Wiggington wouldn't want the bad press but here is again, creating his messes and forcing everyone to take the brunt. Sickening. You never know how long this place will stay open. I don't think they can continue cutting anywhere. This Saturday everybody, I mean almost everybody has to come in and work so we can sell products and services. I'm sure this is now how business was done before he became president. He has Joseph doing business development but Joseph is truly a moron. He goes around and tells us to work hard to get sales. I'd like to see how many sales he got in January and February. Heck, I want to see how many sales he got in all 2012. He still writes on the board "get this number of sales", he needs to practice what he preaches. Dufus. We're sinking and Wiggington knows it as does everyone. We just don't talk about or he'll try to fire us.
I remember attending a stupid meeting where Bea Walker got up and lied her ass off and said there were rumors she embezzled money when she worked at Honda. There were no rumors. The first time anybody heard about the supposed rumors was when she opened her big mouth. She and Wig made up the story because they were trying to go after the bloggers but their plan sucked like everything else they ever did. Even Rodger Smock was in on it. After Bea cried without any actual tears, she said two executives from Honda were going to speak to the employees to say the rumors no one had ever heard, were not true. Everyone waited and waited but no executives showed up. She and Wig were so stupid. After she broke us up into groups, employees started asking what she was talking about. The ones that knew about the blog told the others about it. Within the next few days, everyone was reading the blog. Another good plan from the two idiots. During the same meeting, Bea asked everyone for suggestions on how to cut expenses because she said the credit union wasn’t doing good. That was way back in 2009 and before they started closing down branches and firing people. I’ll never forget how Theresa raised her hand and suggested the executives offer to cut their salaries. I was sitting near the podium near Bea. She and that stupid Rodger, turned their heads and stared at Theresa. Wig was sitting near the window and his mouth fell openings. Within a few days they made Theresa move her desk to the storage room behind the teller area. Then a few more weeks go by and Rodger calls her to the office and tells her it was decided that her position is going to be phased out and she can either accept a severance package or work part-time. Theresa had children and a sick mother to take care of and knew part-time work wouldn’t help her pay the rent, feeds the kids or take care of her mom. She took the severance package but before she left, that snake Alex Suarez finds Theresa’s notes about everything Rodger had been telling her. Alex gives them to that other snake, Yvonne and Yvonne takes them to Smock. Smock being a huge fem, gets made and calls Theresa to his office and shows her notes but won’t give them to her. He tells her the company has bent over backwards to take care of her and said he is offended that she took notes. Ah, bent over backwards? Didn’t he remember how they back stabbed her and they caused her to lose her job knowing she had children and a mother to take care of? Of course Rodger could go home to his nice home in Echo Park with a swimming pool and a young man to warm his bed and all those smelly cats he keeps. Bea kept her nice cushy job even though she was always complaining that her crappy tract home had water leaks and that it was going to cost her a lot of money to fix. She was making over $100,000 a year and should have kept her pie hole shut. I am so glad I don’t work at that hell hole anymore. Nice to see what Wig has done to the place. One more flush and it’ll be gone for good.
I remember that.
Who will ever forget that meeting. That's when Bea made her acting debut. She pretended to cry but if you were sitting anywhere near the podium you could see there were no tears in her eyes. I remember how her voice trembled. She was nervous because like Wigg her specialty is back stabbing not standing in front of a room of people and lying. That's the first time I thought she was a coward. Wigg had the smug look on his face though I don't know why. When Bea spoke it was one of those, "What the hell is she talking about?" moments. Well that and, "wow, she's ugly" and "I can't believe she has a kid." Rodger who is the Wimpy of the credit union industry sat next to Bea like he was her girlfriend and you knew they hatched that whole plan out to accuse employees of spreading rumors she embezzled money when no one ever heard the rumors before she got up to speak. Clearly she Wigg and Rodger turned are the Three Stooges of the credit union.
Bad management can be like porn: hard to define, but you know it when you see it.
5 TRAITS OF THE WORST BOSSES:
1. Arrogant.
“Bad bosses put themselves above the team and create a culture where it’s ‘me or us in management against them,’” Benjamin says. “I’ve worked with clients where the hallmark of the company is to recognize who’s the boss, where there is a separation of ‘us’ from ‘them.’”
Benjamin says when leadership is arrogant, there also tends to be a difference between the public agenda and the “behind-closed-door agenda.” Having a hidden agenda, she says, usurps team spirit. “It usually comes from a place of management wanting to protect their knowledge or power: ‘I know more than you and I’m not going to share,’” she says. “It serves no purpose and it’s a complete waste of time.”
Bad management can be like porn: hard to define, but you know it when you see it.
5 TRAITS OF THE WORST BOSSES:
2. Opaque.
It’s not a new idea that transparency in management can instill trust and enable an organization to run better. But that wisdom hasn’t trickled down to many bad bosses. Benjamin points to workplaces where workers in cubicles next to each other send emails instead of speaking. “They’re protecting their backs by documenting correspondence,” Benjamin says. “They’re afraid that if they don’t document something they’ll be the fall guy. That’s the result of a lack of transparency; it’s extremely defeating.”
3. Taciturn.
Similarly, bad bosses minimize the threats to a business unit, and don’t share information about threats with the team, Benjamin says. That prevents people from adding value by participating in the problem-solving process. She encourages managers to communicate about problems openly: “Say, ‘this is what I’m seeing, and this is what I want to see happen.’ And hold the team accountable.” Benjamin says just doing this creates openness and dispels barriers. “It opens up a whole new dialog.”
Bad management can be like porn: hard to define, but you know it when you see it.
5 TRAITS OF THE WORST BOSSES:
4. Undisciplined.
Bad bosses have poor delegation skills and they don’t manage the team. For instance, Benjamin points to what she calls drive-by delegation. “They see someone at the water cooler and say, ‘I’ve been thinking about this, I’d like you to do this,’ but they don’t look back until two weeks later when the project is going in the wrong direction.” Instead, Benjamin says, a good manager would say, “Let’s sit down and let me give you examples of what I expect this project to look like and what it will look like for you to meet my expectations. Also, let me show you what I don’t want.”
To be sure, Benjamin notes, zooming in on small details and taking time to explain expectations is not micromanagement, but the opposite: “You’re making sure that what you have asked or delegated is meeting your expectations. It takes discipline.”
5. Detached.
Benjamin says that a good boss truly cares about employees, and that’s not just some warm-and-fuzzy philosophy. “To delegate and manage well you’ve got to know the strengths of your people, and the only way is to get to know them.” It takes time and good listening skills to know each team member’s strengths, skills, and skill gaps, she says. But with those insights, a great boss can (and is willing to) coach people to meet the expectations of the business or business unit.
Says Benjamin, “Listening to your team helps create a culture of high expectations; that’s the reason for showing the example of what you’re looking for: you want it to meet that level of satisfaction.”
Can a bad boss learn to be a good boss? “People can learn those skills, but it requires a deep desire,” Benjamin says. “I believe it can be done.” The key, she says, is “don’t drink your own Kool-Aid; if you’re the boss, you must have the vulnerability to recognize you have weaknesses and seek ways to change. You can’t do that with arrogance.”
THAT SOUND FAMILIAR TO ANYONE?
Why did they pick-up Lynnette's computer? What is Wigg looking for? I'd be more interested to see what's on Wigg and Smock's computers. Probably a lot of gay porn.
To anonymous who wrote "Bad management can be like porn: hard to define, but you know it when you see it."
Wigg is like BAD porn. The type you regret seeing and makes you sick you watched it. Everything Wigg does is drive-by. He thinks of someething and says let's do it! That's the extent of how much time he puts into thinking about anything. He spends more time deciding what he's going to eat for lunch then he does planning out strategies. The reason Wigg probably doesn't sit down and tell you what he wants or how to do it is becuase he doesn't know what he wants and he sure doesn't know how to get the job done. Like you posted, "It takes discipline” something Wigg doesn't have. Plus like you wrote, a good boss truly cares about employees which is something he's never done. He's treated people the way he treats his family- like crap. Plus he doesn't listen to anyone. The only time he stops from doing something that's bad is when he's exposed. Like when Patti told him not to bring Justice Auto back because they stole credit union money. He wouldn't listen to her because Justice was his friend. Then everything comes out on the blog and he comes to our desks and asks that we give him back the Justice's business cards he just passed out and says that if anyone asks if Justice is coming back to the credit union that we are to say no. He wanted us to lie for him. He probably has OCD and he's arrogant and a liar.
You are all wrong. Wigg is great at sexual harrassmeny, stealing member cars, lying and being a coward. Wait if he was good at it no one would know
did anyone on the board get pass sand box time in school? it seems that the board is beyond dumb. And yes if they pick up Lynette computer then they should get Wigg's
MEMBERS NEED TO VOTE THE ENTIRE GHETTO BOARD OUT! NEXT, THEY NEED TO VOTE WIGGINGTON OUT HE'S A DISGRACE AND EMBARRASSMENT. NEXT, ITS TIME TO RETIRE USELESS RODGER SMOCK. THEN IF YOU WANT TO STOP MORE LAWSUITS AND FIX MORALE, FIRE WEST AND EITHER STRIP ESMERALDA OF HER MANAGER TITLE OR SEND HER PACKING BACK OVER THE MOUNTAINS TO THAT TOWN SHE LIVES IN.
Did anyone on the board pass sand box time in school? I think the best way to answer that is by asking have you ever talked to Hale, Thomas, Saffold, Gathers or Brooks. There's a reason why Saffold never passes the bar exame. Hale is a moron. Thomas is a hypocrite. He is part of the postal carrier's union and is there to ensure managment and employees comply to policy but as director he has lied and cheated and broken the rules. Have you ever attended a luncheon with Gathers? Aside from the smell of urine in his pampers, he has bad breath, talks with his mouth full of food and like his homeboy Wig, talks about the stupidist things and he has a BA. Can someone earn a BA in ghetto? These are ignorant people who don't understand financials, have no idea what to do with all the problems affecting the credit union, and who think the title of Director makes them look important. Important only if you're from the ghetto.
Part 1-
I was going to comeback and post after I stopped laughing. Charles spends so much time figuring out new lies no wonder he doesn’t have time to start new business.
Back in '07, Charles promoted fat boy, Aaron, to AVP and put him over marketing. It was a stupid idea and one which marked the beginning of the end for marketing. If Charles had the brain of a tadpole he would have known that promoting a person who had no experience, education or knowledge in marketing to head marketing was a mistake.
Part 2-
Before getting promoted to AVP, Aaron used to be director over loans and the only reason the department ran well was because Loiacano understood loan processing and development. Aaron understood mortgage loans but he didn’t understand consumer loan funding. Before Charles made him AVP, everyone even Charles knew that Aaron would leave with his friend form CUNA and the two would take 2 to 3 hour lunches and Aaron would comeback drunk and then he’d have to go home because he couldn’t work. He also used to get to work late and leave early. He had a second job at Century 21 on Fremont Avenue not to far from the credit union and homeboy used to bring his customers into the office and have them sign their documents right there at his desk. He had a lot of, well balls is something he never had so let’s say he had a lot of nerve.
Charles knew about what Aaron was doing and so did Rodger because employees complained to Rodger. But Rodger never did a thing even though he was HR. Instead he bent over I mean bent over backwards and let Aaron abuse policy and people. Now anybody else on the planet would have said, “Aaron isn’t a good worker and I would never promote him” but not Charles who always chooses people he likes not people who are good for business. Look at Liz Campos. She was kiting and he knew it, he still promoted her. He just didn’t know that anybody would find out she was breaking federal law and that he’d be forced to fire her. That’s why if you notice, he fired the lawyers that represented the credit union at the time because he got pissed when they made him fire her.
Part 3-
So he promotes Aaron and the “boys” meaning Charles, Aaron and Rodger are happy except Aaron begins telling people Smock is useless and he tells his staff Charles should never have been named President. Then Diedra learns loans are falling and finds out Aaron is conducting his Century 21 business out of his office in South Pasadena. The poop hits the fan. Charles decided to name Loiacano AVP over loans and keeps Aaron as AVP over operations, something he had no experience in either. There’s this big meeting with groups of employees coming to the board room. After Aaron tells employees they have to try and get more loans because business is in a slump, Charles calls him to his office and tells him Loiacano is going to take over the loan department. Now Aaron blows up, he tells Charles that he never backs him up and then complains that Charles should have asked his permission that he was thinking about promoting Loiacano. Now Charles gets scared because he’s never seen Aaron get so mad and Smock, who is sitting next to Aaron, wearing this short-sleeved white shirt, gets real quiet and his face and arms turn so red just like a big, round tomato. Aaron starts yelling and takes his right fist and slams it on Charles’ desk. Charles who is a coward, gets real quiet and real nervous. Aaron announces he’s taking time off because he’s stressed and tired. The meeting comes to an end. Aaron leaves the office but doesn’t close the door, so Charles starts complaining that Aaron doesn’t know how to talk to people.
Part 4-
What never occurred to the three geniuses is that the argument was heard by people sitting in the conference room. The wall which separates the conference room from Charles' office has a separation. It doesn't quite touch the windows that run along La France so if you are talking to loud inside Charles' office, you can hear what is said in the conference room. Same thing happens between Bea's old office which is next to Charles' office.
Aaron takes off and goes camping a lot while he’s out and ridding around on his motorcycle. When he tries to comeback to the credit union, Charles takes all the complaints that were filed with Human Resources BEFORE he promoted Aaron and shows them to Diedra and the attorney and asks if they can deny his return. Aaron was told there was no job waiting for him and they cut him loose. Funny that Charles used the warnings to fire Aaron but he didn’t use the warnings when he promoted him to AVP. Go figure, huh?
They say "if it ain't broke don't fix it." In Wiggy's case it's "if it ain't broke, break it til its not repairable."
I forgot all about Aaron. Boy that was a class act. LOL. Does anybody know what he's doing now? He used to talk about leaving his wife (words you'll never hear from Smock) and moving to the mountains. LOL.
Hey, isn't Charlie's birthday coming up soon? Does anyone know the date? Are there any plans for a big party? Are they taking up a collection to guy him a well deserved gift?
I think we should throw a birthday party for Wigglenuts.
Smock can bend over so we can play pin the tail on the donkey.
We can use West as a piñata and see what he’s really full of.
Esmeralda can be in charge of bringing the cake. Oh wait, others might want to have some too.
As for Wigg, maybe we can show him some home movies of him stealing a car or sexually harassing women. I think I might have one of him and Aaron pressed tightly against each other during an all staff meeting, hugging each other for dear life.
Diedra can jump out of the cake though I have to figure out how to fit her and her walker in the cake.
We could also throw a roast and Gathers can be the MC. The party we’ll have to be early because he’s got to be back at the home by 3 pm.
Hale, Thomas and O. Saffold can do their version of a mob dance.
Then we can light the candles and have Wigg make a wish. Maybe he can ask the birthday fairy to turn him into a real man who doesn’t lie.
Wiggington used to have a wonderful assistant named Kim. She was sweet, charming, personable and kind. Wiggington became so jealous of her because I think everyone, liked her. After she'd been assisting him for a few weeks, he began to give her a hard time. He would even yell at her. He made her cry several times and Smock helped Wiggington pick on her. I remember when she had a birthday, employees from all departments in South Pasadena brought birthday cards and gifts to her desk. Each time an employee dropped off a card or gift or wished her a happy birthday, he would get so angry. His eyes would flare and you could see him clinch his fists. After her birthday, he told her employees were no longer allowed to come to her desk. He said their visits disrupted his concentration. He also told her that she could no longer work overtime. One day at 5:15 pm, he gives her an assignment that had to be done before she went home. Her shift ended at 5:30 pm. She worked on the project and finished it at 5:45 pm. Rodger used to do payroll and he told Wiggington that she worked an extra 15 minutes. Wiggington was so angry, he yelled at her and warned her he would write her up if she did it again. When she reminded him about the assignment he had given her, he blew up and told her he didn't care if God told her to work overtime, it was only he that mattered. I can't think of a more horrible person to work with. Even though Esmeralda went off to assist Rodger, she used to say that she was so glad she never became Wiggington's assistant. Wiggington is a screw-off. He doesn't work, seriously. Employees didn't interrupt his concentration because he doesn't concentrate, he doesn't think, he wastes time on the phone on personal calls, plays on the internet takes long lunches, gossips like a girl and plots against employees. It doesn't take much to see why he had a stroke and was diagnosed with cancer. The man is pure evil.
She was way too good for that piece of garbage. Everyone knew what he and Rodger were doing to her and it made us all sick.
Is Gathers still on the board? Wow! How old is he? I remember Diedra used to come out of the board meetings and say "Thomas was ripe today." That's ghetto English for he smelled.
Well the comment about Wigg really point to a real problem at P1 and its not the employees. Obviously this man has affected a lot of people in the worse way. Biggest mistake any leader can make particularly if he or she wants respect.
Wigg used to say he was going to change the credit union industry with all these ideas he had. He really believed he was a pioneer.
What he tried to do was turn P1 into a bank. Stupid. Never occurred to him that banks and credit unions are built on different philosophies. What hurt the credit union too is he's never cared about members or what they want. Its always about him, him, him. He's like a 15 year trapped in a 60 something year old body. He also never thought probably that people would find out about everything he did behind closed doors. I've been in his car on the way to meetings and he has a nasty mouth and cusses so much. He lies easily and often. He never thought that any of this would affect the credit union. Stupid.
Wiggs problem is he tells you everything he's going to do but he never does it because he's lazy and his ideas are just dumb. If he wasn't so boring he could of been a DJ then again Robert West used be a DJ and he's a big snooze.
Stupid is right.
How come when you call ext 1027, Lynette's voice mail still answers the phone?
Sure we're doing good. Tomorrow we're supposed to come in and make calls to members from 9 to 1 to try and get them to apply for loans. WigPig is worried because no one reached their goals in February not even Joseph. Joseph must have a free pass because they didn't write him up like they wrote up Sylvia Perez. Guess she was on the outs and Joseph is protected by WigPig and Rodger. I don't know how much business he thinks we can get in 1 day. Its already the middle of the month, so good luck with that.
is it to late for some one to run for the board? if not let's have David and Dane run. or we can still do a write in ballot.
If they're members in good standing, they can run.
I nominate Teresa C. and Kim H.
I nominate Whitney and Kim.
I nominate Wigg's ex-husband, Aaron.
I nominate Irma and Lynnette.
LOL.
I nominate Cindy Garvin and Bea Walker. If Wigg and Diedra thought they were good enough to hire as officers then their good enough to serve on the board.
No kidding some of the people that got let go should run and get rid of that dumb ass board you have now.
Let them play in the sand box, maybe this time they will pass sand box class
God don't like ugly no matter what color it comes in but at P1 ugly is only found on the Board and in the President, all who coincidentally are black. I say, ship them off somewhere were they don't have anything sharper than a beach ball to play with.
I nominate any inanimate object. It couldn't do no worse than Diedra and her dog pack. No offense to dogs of course.
I vote for heckle and jeckle.
Well I certainly hope Wiggington got all the business he needed this past Saturday because its almost the end of the month and I don't think he's going to make the numbers again. December was short by several thousands. January was short again. They didn't make it again in February and you know if he had everybody come in this past Saturday that he's desperate. He's got to be the worst.
I can’t believe they’re still in business. I thought they closed down years ago. Well, guess Wiggington has 9 lives. And I can’t believe the board is still I place. You would of thought they were removed a long time ago.
the members are the ones who need to vote out the board and no kidding some of the ex-employees need to run. Wigg should not have taken over in the first place. He and the board have really made a mess.
What do you mean Wiggington should have taken over in the first place? True, the board have made a big mess because they're nothing but a bunch of uneducated yokels but Wiggington is a horrible leader with no understanding of how to run a business and he has no common sense. He knows how to burn bridges but he doesn't know how to build. He doesn't make educated plans he guesses and lets his moods guide him. He should go to his doctor and get examined, it could his estrogen is off.
Wigg needs more than his estrogen checked. I'm not sure what it is that he really does. He sits in his office and plays on the Internet and talks on his cell and takes long lunches but the man sees everything falling apart but not doing anything. I do hope they get taken over that way employees can have a chance to work for a company that might care.
Does Georgina still work at South Pasadena? If she does then she's another one who should of been shown the door a long time ago. The woman is a liar, lazy, low class and she and her boy toy, Gema used to have employees clock her in. She and Aaron were having an affair which is why she got away with breaking policy. We followed them one day when they were supposedly going to a SEG but they went to Aaron's house instead. She, Esmeralda and Gema used to rig the Xmas gift giveaways. They'd hide the expensive gifts under a table and they put the cheaper gifts on top of the table. The'd rig it so their numbers would be picked and then they'd pull the expensive gifts from under the table and give them to each other. What do you expect from a bunch of old cholas.
The only reason those bitches always got away with violating policy is because of Rodger. He used to put on that stupid, trailer park smile like he was you friend but he is probably the biggest snake at P1 next to Wig. Back in 2008 they used to give one of the holiday committee people the money to buy gifts for the xmas party. That year, Rodger had the money deposited into Georgina's husband's credit union account. Was her husband an employee? No, but that old queen bent the rules where he can. Thats why they been sued so much and he's another reason why employees are miserable. All that ever mattered to Rodger is Rodger. Well that and his boy toy at home.
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