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SHOWN TO THE RIGHT, ARE THE CONTENTS OF THE 11/27/12 LETTER SIGNED BY PRIORITY ONE CREDIT UNION PRESIDENT, CHARLES R. WIGGINGTON, SR. IN COMPLIANCE TO THE TERMS OF SETTLEMENT AGREED TO BY THE CREDIT UNION AND A MEMBER WHO SUED THE CREDIT UNION, ALLEGING THEIR WILLFUL VIOLATION OF THE PRIVACY ACT.

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Friday, May 31, 2013

Living In A Make Believe World, Part 2 of 3, May 2013

IS YOUR MONEY REALLY SAFE?
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During the month of May, Priority One Credit Union continued its investigation of transactions once processed by the former AVP of the Los Angeles and Airport branches. As we reported last month, the AVP was terminated on March 1, 2012 after 40 years of service though in-depth inquiries by a private investigative firm did not begin until after she had been terminated.
Though typically, any company gathers all evidence prior to an employee’s termination, the credit union’s current efforts seem to be driven by a desperate need to find whatever proof may impede the former AVP from taking legal action against the troubled credit union. Hardly ever adhering to their policy governing confidentiality, the credit union not only disclosed that the former AVP was implicated in thefts occurring at the Los Angeles branch, they also disclosed that a private investigative firm had been hired to dredge out whatever evidence can be gotten that will prove the credit union’s allegations. Earlier this month, private investigators arrived at the South Pasadena branch and over the past week outside auditors began auditing credit union records at the South Pasadena branch.
In the meantime, notorious Vice President, Yvonne Boutte, continues to oversee branch operations and has taken over the office once occupied by the former AVP. Mrs. Boutte, for those who may not know, is defined more by her former alliance to COO, Beatrice Walker, and her inept 2012 bungling of a member’s complaint which as a result of Mrs. Boutte’s strong-armed tactics, escalated into a lawsuit which the credit union expediently settled at the beginning of November 2012.
Despite her often caustic presence and condescending treatment of employees and members, Mrs. Boutte recently issued a warning to employees of the Los Angeles branch, prohibiting them from all communication with the former AVP. This includes communication while employees are at work or during their personal time away from the credit union.
Obviously, Mrs. Boutte is again demonstrating just how ignorant she is about what she is legally allowed to demand and not demand. Her latest directive is typical of the chronically dictatorial Vice President who has over the years, often overstepped her authority in her insecure effort to exact control over employees. She apparently forgot that just last year, her bombastic handling of a member’s complaint resulted in a settlement forcing the credit union to pay more than $20,000 in settlement and attorney fees.
Mrs. Boutte’s directive prohibiting all contact with the former AVP, also disparages the former officer’s reputation.  In prohibiting employees from communicating to the former AVP, Mrs. Boutte may have again violated the credit union’s policy governing confidentiality. Rumors originating from the main branch in South Pasadena, California, allege the AVP failed to satisfactorily perform her assigned duties and allegedly was involved in internal thefts occurring at the Los Angeles branch. Mrs. Boutte’s order to employees seems to validate that fact. Has Mrs. Boutte slandered the former AVP?
On a side note, the phenomena of internal thefts increased exponentially after Charles R. Wiggington, Sr. was appointed President, suggesting security protocols are not being implemented and enforced; or that the credit union’s security measures are in dire need of an overhaul.  

THE SAFETY OF YOUR MONEY

This past January, the President ordered initiation of a campaign which emphasized the credit union’s then newly acquired four-star rating issued by Bauer Financial. Along with adverting the four-star rating, a message was posted on the credit union’s webpage, declaring “Your money is safe at Priority One Credit Union.” However, the confident declaration to the safety of member money was removed shortly after rumors surfaced of more internal thefts occurring at the Los Angeles branch. It would appear the credit union’s proclamations about itself were less than accurate.
In 2010, a member complained that she opened a CD in 2009, in the amount of $11,000. When the CD matured, she visited the Los Angeles Branch and discovered the amount of her CD approximated $4000.00 and not $11,000.  The credit union hired the firm of Turner Warren Hwang & Conrad AC who conducted an audit of the Los Angeles Branch’s records. Their 3-week audit verified that approximately $60,000 had been embezzled by a former Receptionist/FSR/Teller.  At the time, then COO, Beatrice Walker, and President Charles Rodger Wiggington, Sr. agreed not to seek legal recourse so to avoid negative publicity or posting of the incident on this blog. They also agreed to only reimburse funds to members who reported losses on their accounts. At the time, the President also said monies would not be restored to accounts belonging to deceased members unless a beneficiary filed an official claim. It was due to their intended plan that we published the incident on this blog and which forced the credit union to file a criminal complaint against the former employee.
Shown below is a summary of the charge filed on December 2, 2009, against the former Los Angeles branch employee. The evidence was presented to a Grand Jury who determined the case should be tried. On January 27, 2011, the employee was found guilty and convicted of Grand Theft. 
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On January 27, 2011, the former employee withdrew her original not guilty plea and through her attorney, asked the judge to sentence her immediately.
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The court ordered the former employee serve three-years in a state prison but suspended the sentence, placing her, instead, on formal probation for a period of 36-months. She also received credit for one-day served in the Los Angeles County Jail and was also ordered to pay the following amounts to the court:
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Considering that $60,000 were stolen by the employee, the amount of $470.00 ordered paid by the court was a mere pat on the Defendant’s hand. And though the President might argue he is unaccountable for the thefts occurring at the Los Angeles branch, it is our opinion that he should have been terminated for failing to ensure security protocols were being maintained. The current investigation of the AVP, for recent thefts occurring at the Los Angeles branch along with the $60,000 stolen in 2009 by the former Receptionist/FSR/Teller, bring into scrutiny the ability of Priority One Credit Union to ensure the safety of member assets.    
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THIS POST

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It’s been awhile since we’ve reported about the lawsuit filed in mid-2012 by the former Valencia Branch Manager. This past April, the credit union’s prized attorney, Paul F. Schimley of Richardson Harmon Ober pc, filed yet another wordy motion decrying the accusations contained in the lawsuit and asserting his client’s innocence. What most surprised us however, was the reappearance of President Wiggington’s name on the lawsuit. As some of you may remember, last year, just a few weeks after the lawsuit was filed, the President’s name was removed as a defendant in the lawsuit. We were more than a little perplexed why his named was withdrawn, particularly when one considers his duplicity in many plots initiated against many now former employees.

We actually have some good news to report. Priority One has finally paid off its remaining unpaid balance owed on the $20 million loan borrowed in mid-2008, by President Charles Roger Wiggington, Sr. from the credit union’s line-of-credit. In 2008, the President easily convinced Board Chair, Diedra E. Harris-Brooks, that taking out a loan on the credit union’s line-of-credit would increase the credit union’s net income on paper. The motivation for borrowing the money was purely narcisstic and intended to enhance the credit union’s financial image. In 2009, Mrs. Harris-Brooks had grown concerned over the credit union’s increasing inability to acquire new business. During the period of 2009 through 2011, Priority One paid approximately $30,000 per month in interest alone. The credit union’s Twitter page contains the following assurance of what Priority One will do to enhance the financial lives of members and employees, alike:

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We have to conclude that knowing the value of money and how to spend it requires the ability to exercise discipline and wisdom. The reason why the President originally borrowed $20 million was neither prudent nor helpful to the credit union. Its purpose was only to augment Priority One’s net income on paper. The amount paid on interest alone served to dispel the credit union’s declaration they are a “financial fitness center” possessing the ability to help members and employees “win with money.”  The President’s reason for borrowing the loan which could never have occurred without approval of the Board of Directors, was just another exercise in superficiality, devoid of substance and spurred by an insatiable desire to create the appearance of success where none existed.  




BUT FIRST…..

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We were wrong. In last month’s post, we erroneously reported President Wiggington’s son had been arrested during the month of December for violating Health and Safety Code 11359, which is the sale of marijuana. One of our readers corrected us, pointing out the actual violation (referenced below) was of code HS1377(A) which is possession of methamphetamines. As the reader also pointed out, Charles R. Wiggington, Jr. was charged with a felony, suggesting that he was in possession of more than one ounce of methamphetamines and which might also explain the amount of bail which was set at $50,000.  As shown below, since publication of our last post, the President’s son was tried, found guilty, and subsequently convicted. Though we originally only intended on admitting that we erred, we obtained additional information about this case which we thought we’d share with readers.  

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Here are some additional facts concerning Charles R. Wiggington, Jr.’s case:

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President Wiggington evidently chose not to hire an attorney for his son. It certainly couldn’t be because of a lack of funds. Failure by the President’s son to report to court on January 17th forced issuance of a bench warrant in the amount of $50,000. His failure to appear in court is reminiscent of President Wiggington’s own defiance of state and federal laws and credit union policies. We sincerely hope the younger Wiggington chooses to follow a different path than that tread by his father. 




THE EPIOTOME OF INNOCENCE

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The Credit Union Positions Itself for Battle

Last June, the President received notice that he had been named a defendant in the lawsuit filed by the former Valencia Branch Manager. Worried by the implications of being named a defendant, not the least of which was the potential impact the lawsuit could have upon his personal finances, the President contacted Attorney, Paul F. Schimley. A few weeks later, a motion was filed by the Plaintiff’s attorney to the Superior Court of Los Angeles, requesting removal of the President’s name from the lawsuit. We, of course, were perplexed why his name had been removed because as we’ve shown over the past three years, the many abuses committed against employees and in particular, those described in each of four lawsuits filed by former employees, President Wiggington has been shown to be either directly or indirectly involved. .  

Of course, it didn’t take long for the President to reveal the reason why his name had been removed. According to him, Mr. Schimley allegedly contacted the Plaintiff’s attorney and informed her that the President was suffering from cancer and too ill to participate in litigation. If the President’s name was not removed from the lawsuit, Mr. Schimley threatened to file motions postponing litigation which could potentially delay litigation for a year or more. Of course, as we pointed out at the time, the attorney’s story was contradicted by the fact the President was driving himself to and from work without assistance, gaining weight, and walking about the main branch talking about his illness, his therapy, his family, his cars, the lawsuits and any number of non-work related topics. In a motion filed this past January by Mr. Schimley, the President’s name reappears as a defendant in the lawsuit. So should we assume the reappearance of the President’s name indicates he is in remission and well enough to participate in litigation?


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Source:  FACEBOOK

Whatever the reason, the inclusion of Mr. Wiggington is actually a good thing for both the Plaintiff and anyone who has been victimized by his unscrupulous, reputation-assassinating plots. The President may finally have to answer questions concerning his decisions, campaigns, and verbalizations which slandered many employees. He may have to explain why he donned an apathetic attitude when informed that former COO, Beatrice Walker, had leveled a scurrilous campaign against the former Valencia Branch Manager. He may also finally provide some insight as to why Human Resources, under management of Executive Vice President, Rodgers Smock, and his assistant, Esmeralda Sandoval, refused to rectify the situation and why they each chose to ignore their obligation as described under credit union policy.  The President can hardly deny knowledge of Ms. Walker’s vendetta as he was the recipient of a letter, written at his request by the former Valencia Branch Manager, describing Ms. Walker’s far flung campaign against the former officer. What the credit union has tried to conceal publicly is that at the time, Robert West served as the credit union’s HR Director a title also shared by Rodger Smock. It will be interesting to discover the extent of Mr. West’s inclusion in the incident and what corrective measures he personally undertook to bring an end to Ms. Walker’s campaign.

At the time, the President Wiggington also informed the chronically ineffective Board Chair, Diedra Harris-Brooks, about the incident. Mrs. Harris-Brooks not only chose to implement corrective measures but she urged the President to distance himself from both the then Valencia Branch Manager and her grievance. We also know that it was Mrs. Harris-Brooks who authorized the removal of Human resources from under control of Ms. Walker. At the time, Mrs. Harris-Brooks and some other Directors, expressed their displeasure over racist statements allegedly verbalized by Ms. Walker and rumors about her alleged sexual preference. A court trial will certainly prove if all of Priority One’s officers dropped the perennial ball or if they were all equally irresponsibly and allowed the abuses to continue.

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However, overshadowing the abuses being committed by the COO was the Board Chair’s concern that the Valencia Branch Manager had dared to file a complaint against a high-level executive of the credit union. This is actually not so unusual. In 2008, Mrs. Harris-Brooks personally squashed evidence proving President Wiggington had sexually harassed a former Assistant Branch Manager. Mrs. Harris-Brooks told the President that if the COO was subjected to disciplinary action then this might show that the Board of Directors made another gross mistake when they chose to hire Beatrice Walker without verifying her performance while employed by other companies. The Board Chair ordered the President to distance himself from the Valencia Branch Manager and the complaint. Mrs. Harris-Brooks also authorized the President to immediately remove Human Resources from under control of then COO, Beatrice Walker. She and the President decided to extend an offer to the Valencia Branch Manager, whose office was scheduled to close at the end of October 2010. The Valencia Branch manager would be offered the position of Assistant Branch Manager of the now defunct Burbank branch. Her salary would be reduced by approximately 30% to 40%. If displeased with the credit union’s generosity, the Branch Manager could instead accept a severance package which would pay one week of salary for each year of employment. Since the Branch Manager had only been employed by the credit union for approximately three years, the amount of severance pay would approximate $3500 to $4000. Nowhere in their plot, did Mrs. Harris-Brooks or President Wiggington consider the gravity of the allegations made against the COO nor did either choose to act proactively or ethically and bring an immediate end to the COO’s heinous campaign. As the years have shown, Mrs. Harris-Brooks’ and President Wiggington’s decision not to end Ms. Walker’s attack on the Branch Manager, proved detrimental and costly to the credit union.

The reappearance of the President’s name in the lawsuit is actually a good thing. The President will now have to answer questions about his decisions at the time COO, Walker, carried out her public and egregious campaign against the former Branch Manager. He may have to explain why he allowed his former protégé’ to carryout a scurrilous vendetta which resorted to the use of illegal tactics. Of course, the President may resort to his usual modus operandi, which is to try and escape accountability and deny knowledge of Ms. Walker’s actions. He will also have to concoct a very convincing reason to explain the Human Resources Department chose to play possum even after being provided verbal and written complaints about Ms. Walker’s heinous campaign. For the credit union’s attorney, Paul F. Schimley, this may mean digging deep into his magic bag of tricks.

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A trial may also force the President to finally answer the question, “Who is the real Director of Human Resources aka Employee Services?” As we reported last month, according to Executive Vice President, Rodger Smock’s online biography, he oversees all things related to human resources. We also provided excerpts from Robert West’s online biography in which he describes himself as Director of Employee Services aka Human Resources. There is also the matter of Esmeralda Sandoval’s actual role and responsibilities as Manager of the Employee Services Department aka Human Resources. We know that in 2010, Miss Sandoval was the recipient of the verbal complaint lodged by the former Valencia Branch Manager. We also know, it was Ms. Sandoval who extended the credit union’s offer to the former Branch Manager, that she either accept a post as the Assistant Branch Manager of the Burbank office or accept a severance package. It was also Ms. Sandoval who responded to the emails sent to her by the Branch Manager regarding both the complaint against former COO, Beatrice Walker, and the credit union’s not so generous offer. We also know that at the time of the incident, President Wiggington and Board Chair, Diedra Harris-Brooks, ordered Robert West to handle all inquiries sent to Miss Sandoval from the former Branch Manager. Obviously and contradictory to sound judgment, there were lots of hands in the perennial pot which may explain why the credit union lost control over what should have been an easily resolvable complaint and which due to the actions of Board Chair, Diedra Harris-Brooks; President Wiggington; Executive Vice President, Rodger Smock; Director of Human Resources, Robert West, and then Human Resources “clerk”, Esmeralda Sandoval; metamorphasized into a real live lawsuit. Rather than adhering to policies and state and federal mandates, the credit union’s officers did what they’ve always done- tried to squash the complaint and drive out the victim from the credit union while further enabling Beatrice Walker’s then horrendous behaviors.

This past May,  President Wiggington disclosed Executive Vice President, Rodger Smock, received a summons to answer questions at a deposition. Being familiar with Rodger Smock’s devices, we believe he will shirk all accountability in the fiasco created by the President, Mrs. Harris-Brooks, and of course, the Human Resources Department. He, like the President, will have to finally provide a statement affirming his actual role at the credit union.


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Mr. Schimley is not asking for very much is he? Mr. Schimley is like so many other run-of-the-mill defense attorneys who are paid large sums of money to create whatever defense exonerates their client and vilifies the Plaintiff. image Attorney Paul F. Schimley’s defense is typical of his other responses to the other lawsuits filed by former employees of the credit union. He again resorts to his usual and customary cry of innocence and his usual and customary request the court not award the Plaintiff any monetary compensation. Clearly, Mr. Schimley has registered another 10 on the yawn-o-meter. He is both predictable and droll. Attorney Schimley also asks that the court order the Plaintiff to pay all court fees along with his fees as might be deemed “just and proper” by the court.
Based only on what we’ve observed in his handling of each lawsuit, we’ve concluded the only person who has nothing to lose and much to gain, is Attorney Schimley and of course, his law firm. The law firm will collect payment for every second of effort contributed in defending the credit union. What we find peculiar is that during litigation of the lawsuits filed by a former Burbank Branch Manager and a Business Development Representative, the law firm disclosed that neither Plaintiff had provided sufficient evidence to prove their many allegations leveled against their former employer. However, the declaration of victories in each case were dispelled when Mr. Schimley’s law firm orchestrated settlement of each complaint.

A review of invoices submitted to Priority One reveals the law firm has charged the credit union for depositions, court filings, court hearings, telephone and face-to-face consultations, composition of letters, faxing documents sent to the court and opposing counsel, research conducted by the firm’s paralegals, interoffice meetings, preparation of memorandums and trips made to the court to file motions. Ultimately, the credit union might have saved tens of thousands of dollars had they merely settled each case and not wasted valuable time and money on lengthy litigation. The credit union could also have avoided the filing of all lawsuits had the Board of Directors terminated Charles R. Wiggington, Sr. in 2008, immediately after being provided evidence by an investigator from EXTTI, Inc. proving he sexually harassed a former employee.

Since December 2011, the credit union has settled the following cases:

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Like any attorney paid large sums of money to defend their client, Mr. Schimley is doing whatever it takes to exonerate his scandal-ridden client. Mr. Schimley is intimately acquainted with the allegations of wrongdoing contained in each lawsuit. He is intimately familiar with the testimonies collected during each deposition and though he will never admit it, he has seen and understands the common threads binding all four lawsuits. He is also keenly aware of every egregious act committed by his client and knows that his client has lied. During depositions, he has noted the inconsistencies in his client’s statements and observed his client’s nervous glances when asked questions they were not prepared to answer. He’s also heard the subtle changes in his client’s voice and may have even cringed each time his client verbalized statements that served to undermine the attorney’s efforts to create an effective defense. Most of all, Mr. Schimley knows the differences between right and wrong, legal and illegal, innocent and guilty.

Though on paper, Mr. Schimley seeks what is “just” and “proper”, that fact is he is not concerned with either. His ultimate concern is to raise a defense which enables his client to escape retribution for the multitude of egregious acts he is accused of committing. If he can’t prove his client’s innocence, he will ask the court to reduce the amount of potential damages his client. We are fully confident that despite the inclusion of a confidentiality clause prohibiting the Plaintiff and Defense from disclosing the amount of settlement, that President Wiggington will again feel impelled to blab the details contained in the agreement because unlike Mr. Schimley, the President doesn’t have to feign he cares about what is “just” or “proper.”  

SO WHAT DO WE KNOW ABOUT MR. SCHIMLEY
In 2010, Mr. Schimley was recognized as a “top” attorney in the city of Pasadena. Of course, the recognition came via his peers- other attorneys and not clients he has represented.  image
He also received an endorsement on AVVO.com, recognizing him as a “highly regarded employment attorney” though the endorsement came from another peer- Okorie Okoracha. image image
We did not locate a single recommendation written by any former client of Mr. Schimley.

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Source: AVVO

So what can things do we know about attorney, Schimley? We know that at times, he declared victories over all the Plaintiffs, only to later urge the credit union to enter into a settlement agreement. We know that his mode of defense involves vilifying Plaintiffs. We know other attorneys recognize him as an expert in employment law.   

SOME LAWYERS HAVE TO TELL YOU HOW GOOD THEY ARE, WHILE OTHERS SHOW YOU 







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Within days, following her termination, former CLO, Cindy Garvin, amended her LinkedIn biography, removing all references to her role as CLO of Priority One Credit Union. Its rather peculiar that having been employed with the credit union from August 1, 2011 though December 28, 2012, she chose to remove the reference to Priority One, leaving conspicuous gap in her employment history. So is Cindy Garvin trying to distance herself from her notorious former employer?

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“I CAN’T QUIT YOU.”

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In contrast to CLO, Cindy Garvin, who appears to be exacting efforts to distance herself from the credit union, former COO, Beatrice Walker, seems quite incapable of extricating herself from the dysfunctional organization.








Though Ms. Walker’s employment ended abruptly on July 13, 2011, ONE of her LinkedIn accounts states Priority One Credit Union is her current employer. The reference is not so much perplexing as it is disturbing.
During her 25 month reign of terror which began on June 1, 2009 and ended abruptly on July 13, 2011, Ms. Walker became known for her ruthless and abusive treatment of employees, obsession with gossip, indulgence in the creating schemes usurping employee reputations, and excessive spending of credit union monies on a long series of failed projects. On the day she was terminated, Ms. Walker was not allowed to clean out her desk and was promptly escorted to the employee entrance located on La France Avenue. Descending the staircase with only her purse in hand, she disappeared into the night, never to be seen again by employees of the credit union. A few days later, her personal belongings were packed into boxes and shipped off to her home. Apparently, the credit union had no reservations of severing their relationship with the infamous and troubled COO.

In 2012, the credit union was served court filings informing them they were being sued by the former Valencia Branch Manager. Ms. Walker was named a defendant in the lawsuit and amongst the many allegations leveled against her, was same-sex sexual harassment. One would have thought that the notoriety which surrounds Ms. Walker would have motivated her to try and severe her all associations with her former employer. According to the reference found in her LinkedIn account, as shown below, Ms. Walker has found it impossible to end her relationship with the credit union. We strongly urge Ms. Walker to invest in a dictionary and acquaint herself with what defines “current” and “termination”. In 2012, Ms. Walker returned to work for a short time for a former employer, Honda Federal Credit Union, located in Torrance, California.  Since then she’s worked on a contractual capacity for other credit unions though as shown below, she makes no reference to this in her LinkedIn account.

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We are not surprised that Ms. Walker would continue to perpetrate a lie about her actual current employment though we are surprised she may have thought her deception would never be discovered. Beatrice Walker is not a woman lent to telling the truth. In February 2010, during a meeting in her office with three employees, she declared the credit union generated sufficient business at the beginning of the new year to generate more than $200,000 in profit for the month of January. This was particularly noteworthy because the credit union had just ended 2009 with more than $5 million in the negative. However, by March new business was again in decline and it was soon revealed by one of her immediate staff that she along with President Wiggington and Executive Vice President, Rodger Smock, transferred monies from a general ledger and fraudulently reported it as income to create the impression that business had begun to boom in 2010. Evidently for Ms. Walker, retaining a reference to Priority One Credit Union on her LinkedIn account is possibly intended to create the impression she remains their COO, a fact which can be easily verified to be untrue.

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Beatrice Walker is just incorrigible…….. is what we would say if she were young and charming. It should come as no surprise that the former COO maintains a second LinkedIn account. We at first thought one of her accounts might be an old account but then we identified numerous discrepancies in both. We also note that the second account we located references her name as Beatrice W. and though the second record p
rovides a far more extensive history of her past employment, it omits the names of several past employers. The omitted names include Electricore, Inc. and AIRCO Federal Credit Union. Ms. Walker was employed by Electricore, Inc. just prior to her arrival at Priority One Credit Union. We called Electricore, Inc. in 2009, just two days after her arrival at Priority One Credit Union. We were told she had quit suddenly and unexpectedly, suggesting she may not have provided the customary two-week notice. We also know she was employed by AIRCO FCU because over the years, we’ve received emails from people who worked with her at that credit union and all of who allege, that due to her poor decision-making, the credit union incurred a large monetary loss which forced filing of an insurance claim with CUMIS, that credit union’s insurance carrier.
As shown below, the record also does not make reference to Priority One Credit union. Frankly, we’re more than a little confused. The omission of Priority One Credit Union may suggest that this is an older account. However, her inclusion of Priority One as her current employer in her other LinkedIn account, denotes that the other account is also old and possibly not updated or the information is intentional and thus fraudulent. 

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Ms. Walker confidently provides a list of skills and areas of expertise, some of which have been endorsed by what appears to be the same people. Its well-known that while serving as COO of Priority One Credit Union, business declined and morale decayed. Though we attribute the origin of the the credit union’s decline to President Wiggington, Ms. Walker exacerbated the credit union’s losses. Hired as an alleged expert in marketing and business development, as having a proven track record in reducing expenses and touted as an astute strategist who would implement new streams of income which would increase business. During her stay, many of her products failed to achieve the results she and the President boasted would be attained. She entered into a massive spending campaign which included implementation of the credit union’s Call Center, which has proven a fiasco and incapable of resolving Priority One’s service problems. She also spent exorbitant amounts in remodeling of the main branch in South Pasadena and the Burbank branch. According to Ms. Walker, revamping of both locations would increase business. As time quickly proved, remodeling did absolutely nothing to increase business. What’s more on May 31, 2012, the Burbank branch was permanently closed. While serving as COO, the credit union closed the Redlands, Riverside and Valencia branches. She also was pivotal in the ruination of employee morale and it was her conspiracies and horrendous illegal and unethical acts which resulted in the filing of lawsuits by the former Burbank Branch Manager, a former Business Development Representative, and the former Valencia Branch Manager. This may explain why she has chosen to omit her last name from her second LinkedIn account.

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Source: LinkedIn

We’d be very interested in seeing Ms. Walker’s job application and resume, submitted to Priority One Credit Union prior to being hired as its first Chief Operations Officer. We wonder if her employment applications and resume also omitted past employer names or embellished her credentials. We’d also be interested in knowing if President Wiggington was aware of any omissions or exaggerations contained in her resume. It would be interesting to know if Honda Federal Credit Union was aware that she’d been terminated by Priority One Credit Union in 2011. Logically, only a person who has something to hide alters their own work history and we believe Beatrice Walker is a woman with much to hide.






 SPINNING MORE TALES
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In his poorly written address which appears in the credit union’s Spring 2013 newsletter, President Wiggington chooses once again, to exaggerate the truth about the state-of-affairs at Priority One, reminding us of his undisciplined penchant for storytelling. His address is problematic on many levels including its weak journalistic style and gratuitous use of  disingenuous platitudes.

The address contains the President’s statement affirming 2012 was a successful year for the credit union despite real documented evidence that the now smaller, less competitive credit fared poorly in its efforts to generate new business. President Wiggington apparently forgot that in 2012 he ordered closure of the Burbank branch because the credit union could no longer afford to pay the location’s monthly lease. In 2012, the credit union also terminated a large number of employees for failing to achieve their assigned monthly goals, though the excuse justifying their ouster was merely a ploy by which to hide the fact the credit union was in desperate need to reduce expenses. On Thursday, December 28, 2012,  the President terminated Chief Lending Officer, Cindy Garvin, for allegedly failing to resolve the problems impeding Priority One’s ability to acquisition new sorely needed business and acquiring desperately needed profit. Based solely on the facts, we think 2012 was neither productive or successful. What do you think?



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    Certainly the credit union’s own Financial Performance Reports attest that 2012 was neither productive or successful. We hardly view 2012 as a stellar year when we consider the loss of four branches since 2010 (Burbank, Redlands, Riverside, and Valencia) and the decline of their Net Income by approximately $20 million since January 1, 2007, the day Charles R. Wiggington, Sr. began his stint as President and CEO of the now smaller credit union. 


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    Since Charles R. Wiggington, Sr.’s appointment to President on January 1, 2007, the credit union’s filings to the NCUA verify a cycle of continual decline. As shown above, in 2007, Priority One was physically and financially larger, more prosperous credit union. So how has President Charles Roger Wiggington, Sr. concluded that “Priority One had a productive and successful 2012?” As we’ve often said, President Wiggington marches to the sound of a different drummer- a drummer no one else hears or sees.  





    THE 2013 ELECTION

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    The Election That Never Was

    Apathy. This was the general response by members of the credit union to this year’s election. In the many years before Charles R. Wiggington, Sr was appointed President, members enthusiastically submitted their names each year, nominating themselves as candidates for either a seat on the Board of Directors or Supervisory Committee. Not anymore. Thanks to the annual intrusions of the credit union’s electoral process, orchestrated by President Wiggington and Board Chair, Diedra Harris-Brooks, members have shown they no longer have an interest in the credit union’s future.

    This year’s electoral process garnered no nominations, possibly attesting that members no longer have an interest in Priority One’s future. This may also serve to explain why many members are disinterested in the products and services offered by the credit union. For years, Board Chair, Diedra Harris-Brooks did all in her power to ensure the Board’s demographics remain unchanged and loyal to her every agenda. This year’s lack of response suggests she’s gotten exactly what she wanted though based on the credit union’s many internal problems, anything gained constitutes a hollow victory.

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    CONCLUSION

    TARGETING THE PROBLEM

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    It doesn’t take any great feat of intellect to realize that Priority One’s many problems can be readily attributed to its President, Charles R. Wiggington, Sr. If he is the catalyst behind the disastrous decisions which have taken the credit union from success to failure then his removal is obviously the solution needed to bring an end to Priority One’s troubles.

    In 2007, at the time he became President, the President boasted he would transform Priority One into a large and formative presence in the marketplace and implement the latest technologies that would serve to enhance a member’s personal banking needs. Unfortunately, like all else boasted about by the President, his spiel turned out to be another come-on with no substance. The problem lies in the fact that Charles R. Wiggington, Sr. was and is ill-equipped to lead Priority One Credit Union, even in its now smaller and less competitive form.

    Over the years, the President and the Board of Directors have asserted Priority One is a minority credit union yet nothing on their website speaks personally to the alleged minorities they state form the largest portion of their membership.  According to their NCUA filings,  more than 50% of their members and managers are either Black or Hispanic Americans. We’d certainly like to review the credit union’s records proving what percentage of members are Hispanic Americans and which percentage are Black Americans.  



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    In view of President Wiggington’s well documented history of failures, he continues to garner the gall to boast Priority One is doing well financially. Does he even realize the credit union lost four branches since 2010 or that their asset size has declined by more than $20 million since January 1, 2007?

    During a recent credit union event, we listened while representatives of various credit unions said they could not understand why members have not demanded the removal of the entire Board of Directors and the President. Based on what we heard, it seems the only one glib about the credit union’s reputation in the industry and its performance, is President Wiggington.

    Adding to the credit union’s business and financial problems is the credit union’s current legal wranglings which remain unresolved. The lawsuit filed by the former Valencia Branch Manager may finally force the President to court where he will have to answer questions regarding his handling (actually mishandling) of the Branch Manager’s complaint. He may have to also provide answers explaining why he allowed former COO, Beatrice Walker, to carryout a very public campaign against the former Valencia Branch Manager and why he and Human Resources proved useless in bringing an end to the COO’s vicious campaign.

    What is acutely clear is that the President’s statements praising Priority One’s performance are invalidated by actual documentation which prove Priority One is no longer competitive or prospering. His statement are nothing more than unfounded and fictitious postulating by a President who is more invested in creating the impression of success then he is in rectifying his wide-spread blunders. In the meantime, we must wait, hoping that members of Priority One current and past executive staff will finally have to appear in a court of law and answer questions about why they chose to defy state and federal laws and help perpetuate a vicious campaign carried out by a COO whose inability to act appropriately, professionally, or ethically resulted in her eventual ouster. We predict that if the lawsuit goes to trial, that President and his staff will point fingers at one another, each denying their personal involvement in the treacherous acts committed by former COO, Beatrice Walker. However, it would be incredibly dull for anyone to believe that Ms. Walker’s vendetta could have continued, unimpeded, without assistance of President Wiggington, the embarrassing Board of Directors, and the entire disgraceful Human Resources Department.

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    85 comments:

    Anonymous said...

    Another home run John. Nice to see that Yvonne is still nuts thinking she's something she's not. And what a good father Wiggington is. Didn't even get his son a lawyer. I think what Charlie Jr needs to do is get away from his sick in the cabeza dad.

    Anonymous said...

    Big surprise Wigg didn't pay for a lawyer. Wigg loves his money and no one in his family is going to make him give any of it up. Yeah Yvonne is nice. I predict by age 70, she'll be in a home mumbling about the good old days. Wigg lying on the newsletter, no surprise. And business sucks. No one knows what Joseph is doing except he's not bringing in new business. He never makes his goals but Wigg isn't going to fire him because he has so much information about things Wigg and Bea said and did that he could shut their defense down. So Wigg keeps him close and lets him run around the yard like a dog.

    Anonymous said...

    WHAT A CHEAP BASTER

    Anonymous said...

    WigPig is only cheap when it comes to his money. When the credit union is spending money on defending him then he spends freely and on himself.

    Anonymous said...

    Does Chucky's fed conviction mean he won't be getting a job at P1?

    Anonymous said...

    I can tell you the case against Susan isn't going as well for the credit union as the attorney said it was going to go. Schimly told Diedra and Wiggington that there some problem with the testimonies though l don't know exactly what he is talking about. There is also some problem with the documents Smock, West and Esmeralda put together. What they want to do is say Bea did it all they just haven't figured out how they can prove they tried stopping her. The mess happened because Wigg didn't care. Rodger was only interested in keeping his job because he knows no one is going to hire a washed up, lazy good for nothing 72 year old. Esmeralda didnt know what she was doing because she's just an uneducated chola. Robert West is just dumb andconly did what his master Wigginton told him to do at the time.

    Anonymous said...

    If Wigg could become President and Smock can be EVP, then Chucky could probably be CEO or VP too.

    Anonymous said...

    Are you saying their going to settle again? LOL. Way to win a case Wigg.

    Anonymous said...

    Well it wouldn't surprise anyone if they settled again. The lawyer called Wigg after Linda sued and said the credit union would win the case because she was a racist. A few weeks later, the company pays Linda off so they don't have to go to court.

    Then after David sued, Wigg said the lawyer told him the case was as good as won because not only did he not have a case, but David's lawyer quit on him because there was no case. A few weeks later they pay David off so they don't have to go to court.

    Theresa sued and Wigg says again the lawyer called him and says she doesn't have a case because she can't prove she got abused. They end up settling the case recently.

    Suzanne has a better case then all of them! In December Wigg says the lawyer told him they were going to beat her easily. ENOUGH! THIS LAWYER NEEDS TO GET A JOB A P1 AS CEO. HE LIES ALL THE TIME, JUST LIKE WIGG.

    Anonymous said...

    Wow, Charles Jr is in rehab! They should of sent Charles Sr to some sort of rehab years ago. Funny how Charles spent years bad mouthing so many employees and then back stabbing them with lies only to have his son convicted. What you sow you reap, Karma, payback. His son needs to move far away from Charles and hook up with good people who can help him make a new life.

    Anonymous said...

    Charles has cancer, stroke and now Chuck is off to rehab, see it dose not pay to screw people, as Charles has done bad lucky will follow him to the end.

    Anonymous said...

    The court also ordered Chuckie pay for rehab when he finishes. I bet Wigg won't help him either. Father's day is coming up, wonder what to buy Wigg. Maybe a cup that says "You're not #1 but you sure are #2".

    Anonymous said...

    Poor Chuckles. Looks like you got screwed by the attorney. He probably told you he would beat every lawsuit and now look, your having to payout big time bucks to make the lawsuits go away. What do you do right cause so far I don’t see one single thing that you’ve done that worked out good.

    Anonymous said...

    Charles Jr admitting he had meth on him already makes him more of a man than his cowardly father or then Smock or West.

    Anonymous said...

    Chuckles makes the choice to settled law suits; not the lawyer.
    The insurance company pays the settlement.

    Susana has DISMISSED her case againts Bea. The credit Union will find someone else to pin it on.

    Anonymous said...

    No, Wig makes the decision to settle based on what the attorney advises him to do.

    Anonymous said...

    To the person who wrote it is Wigg who makes the decision to settle, that is not correct. Charles Wiggington is not an attorney just like he's not honest. Its the attorney who weighs out the evidence against the credit union and who creates a defense based on whatever the credit union provides to him. It is also the attorney who determines whether the credit union has sufficient evidence to possibly win should they go to trial. The attorney told Wigg that Linda had enough DOCUMENTATION to prove the credit union discriminated against her. He did the same thing with the second and third lawsuits. The attorney knew the credit union wouldn't might not win if they went to court. He also knew that if he slings mud at the ex-employees that it would get slung back and become part of a public record, something the board, Wigg, and Rodger don't want. As far as Susanne is concerned, do you know why she dismissed her lawsuit against Bea? That's interesting but that doesn't mean Bea can't be subpoeoned and made to testify. Since the lawsuit still stands against the credit union you can bet Bea is going to be forced to testify which she'll have to do whether or not she's a defendant.

    Anonymous said...

    Wig said Bea hasn't been able to get a full-time full-time job at any credit union so she's working as a consultant. What kind of advise is she giving, showing companies how to go out of business. UNLIKE WIG EVERYONE ELSE IS VERIFYING HER BACKGROUND. And Wig said she was already called to testify at a depositon. Looks like the ugliest woman to ever work at the credit union might have to get her flat ass to court to testify. I can't wait til this is over so no one ever has to hear about this witch ever again and she can crawl back under the rock she came from! In case I wasn't clear, I don't like her!!!!

    Anonymous said...


    Know one does mean better than Wigglenutless.

    Anonymous said...

    Or messy.

    Anonymous said...

    Charles is so messed up , that his son really has no chance in hell to be normal. I fell sorry for Pam what she has gone through must be hell. Charles is one sick baster. But you have a lot of people on the board who should have moved and got rid of him, so that makes them sicker The board are a of big time losers

    Anonymous said...

    Beatrice W.? Really? Too funny. Beatrice Walker was a coward when she was at P1. She backstabbed a whole lot of employees but if you ever got her one on one, her voice would tremble and she could never look at you in the face. Another big foot like Yvonne Booty. Bea W. is one bitch that's got a lot to hide that's why she's lying on her LinkedIn. Maybe she can get a job haunting houses.

    Anonymous said...

    I can't imagine what it would have been like to be raised by Charles. He's the most horrible person I ever worked for. No morals, filthy mouth, and never knows when to shut up. It got to a point that I was embarrassed by him as I think were most employees. His son messed up but he has a chance to make things right but it probably means getting as far away from Charles as he can. Maybe going to college. I have thought about Pam a lot and feel so bad for her. Having to see what her son is going through and having to deal with Charles. He is a bastard and a-hole and thanks to the ignorant, backwoods board, runs wild hurting lives and ruining the credit union. Thanks Diedra whatever your last name is, because your one bitch whose ruined P1.

    Anonymous said...

    Has anyone noticed how Wiggington isn't publishing the 2012 newsletter on the webpage?

    Anonymous said...

    Wiggington, actually Diedra don't want too many people looking at the annual report or income statements because then people will know how bad things really are and how they're lying.

    Anonymous said...

    I worked with Yvonne for years. That woman has a big old mouth and loves to interfere in everything. I'm not surprised she'd be stupid enough to threaten employees not to speak to Lynnette when their out of the credit union because she really believes she has a right to control people's lives. I had the displeasure to stand behind her years ago when she and Saundra leaving the branch. Some kid was walking down Huntington, cussing up a storm. Yvonne yells out, "Shut your mouth!" She really thought she could stop the kid from talking just like she'd like to believe she's got some right to tell people who they can and can't talk to on their own time. She suffers from the same ego problems her ex-fiancé Bea suffered from.

    Dick Tracy said...

    When Chuckie was a kid, Wigg used to tell us that when he grew up, he was going to work at POCU. Guess Wigg planned on breaking the policy that doesn’t allow relatives to work at the credit union. Anyway, now that Chuckie is a con, he won’t be able to work there as a teller, loan processor, loan officer, accounting clerk, or FSR. Well, not unless Wigg gets him a phony social security number and gets a plastic surgeon to change his finger prints.

    Anonymous said...

    Call NCUA and report that the chairperson will not pass out or let anyone see the annual report. Maybe then the Witch will ride her broom out of P1.

    Anonymous said...

    We couldn't stand Diedra at the post office. The woman has always acted like she's better than everyone else. She didn't get along with the old post master when she worked there. When he retired and tried to run for the board a few years ago, ,she made sure she blocked him. The woman is evil and stupid. She thinks she's slick hiding reports which is illegal but can't she see that all you have to do is call the credit union to see their service stinks or visit the main branch to see how depressed employees are or look at the fact they lost so many offices to know business stinks. She and that loser Wigg are as dishonest as they come and if it wasn't for this blog, no one would know all the crap they've done. I wish she'd come back to the distribution center so we could fire her old ass.

    Anonymous said...

    Wigg changed everything at P1 for the worst. Has anyone noticed that almost all of senior management is evil like him? Rodger and Yvonne lie and back stab. West is two-faced, probably three. Sylvia was evil until her best friend, Wigg, back stabbed her. But the very worst id Diedra. She’s the reason P1 has lost branches and there name is no longer being promoted. She is the reason why Wigg got away with sexual harassment. She’s also the reason why Wigg wasted so much money on hiring Bea and Cindy who were also horrible people until Wigg back stabbed them too. Guess its true, birds of a feather do flock together.

    Anonymous said...

    You forgot Alex, Saeid and Jen K. Plus managers don't even like each other. They all talk about each other the way Wigg talks about all of them. Plus you know Rodger can't really like Wigg and West doesn't probably like Smock because he's gay and West is religious (wink, wink).

    Anonymous said...

    For those officers, vendors,and employees who were around when it was announced Wigg would be the next president, they knew Wigg would be no good for the credit union. It turned they were right. Coincidence? No. Wigg was a horrible VP of Operations. He was lazy and brash and many vendors even wondered how the board he was the next big thing for the cu.

    Anonymous said...

    How about Sylvia? What happened to her? She was one of the most horrible people I've ever worked for. And Wigg backstabbed her to even though he used to say she was his buddy. Wigg has no friends and no one likes him and he likes no one.

    Anonymous said...

    So what if Bea has been removed as a defendant? She still will probably have to go to court because she’s the reason Susan sued. Anyway, the credit union will only go to court if their lawyer tells them they have a good chance of winning or if they don’t care that their little dirty little secrets get blown up. Plus the court records will be available for people to get copies of. That’s the best part.

    And to anonymous, it is NOT Wigg who decides if the credit union is going to settle a lawsuit. Even a moron like Wigg knows it doesn’t look good to lose a trial or settle but if the credit union knows its not going to win then better settle then go to court and lose because that means spending lots of money, creating a court record with all the testimonies that anyone can see, and maybe having to pay out another settlement plus court costs and lawyer fees.

    Not only does Wigg have nothing to do with deciding to settle, but that decision belongs to the Board or more specifically, big time lowlife, Diedra Harris, Diedra E. Harris, Diedra E. Brooks, etc. and probably the Supervisory Committee gets informed of it. The only way they would think about settling is IF the credit union lawyer says they have a GREAT chance of winning. You know if they settled Linda’s and David’s lawsuits its because the lawyer told them the credit union could lose. The credit union got itself a lawyer whose as scummy as Wigg, Deidra, Smock, Yvonne, Saeid, Gema, Georgina, Sylvia, ect.

    Ah, what happened to the good old days when you could take Wiggington out to the forest and leave him there for the bears to eat?

    Anonymous said...

    the bears got a sniff and said NO THANK YOU

    Anonymous said...

    You must be talking about the bears that didn't hang themselves.

    Anonymous said...

    POCU - OC = PU

    Anonymous said...

    Oh Wigg, what did you do? No wonder yo momma lock you in that closet.

    Anonymous said...

    Every business has problem employees including other credit unions. The problem is few of them have as many bad managers who are unqualified, as does Priority. Credit unions with boards like Priority's either close or merge. You have a totally useless President who obviously thinks more about collecting a salary he doesn't deserve than he does about members or employees. You have an EVP who should have been put out to pasture a long time ago. How old is he, anyway? 150? When you walk by his office, he sits at his computer staring at his PC, but everyone knows its Esmeralda who handles benefit processing and interviewing new employees. Little Jen in accounting does payroll even though Smock's bio says he does it, which he doesn't. You have Robert West who takes 2 to 3 hour lunches, naps in his office and chit chats with his family on the phone. This is really a dream job for West who better keep praying Priority never goes out of business or merges or he's out of a job faster than you can say "I'm two-faced." Yeah, Esmeralda does process benefits but like Bea used to say, "She's not management material." Yvonne Boutte is awful. The woman really believes she's smart and above everyone and everything. She needs to get a mirror that won't lie to her. Her side-kick Alex also horrible. Just awful, arrogant, nasty, rude, and unlikeable and only at Priority could she be a supervisory. Saeid is arrogant and not really sure what it is he exactly does because aren't CFO's supposed to help shape strategies? This is a herd of horrible, low class managers. Someone said what happened to the days when you could put Wiggington in a forest for the bears to eat but I think parachuting them on to an empty island in the Pacific would be better.

    Anonymous said...

    Did Sylvia get fired? I know she was close to Wigg. She used to brag that he and her husband played golf together and she said Wigg was the best president. And he used to say he wished all employees were just like Sylvia. I know when Joseph and Cindy first wrote her up she complained to us that she couldn't believe he (meaning Wigg) had done that to her. I guess she thought he would protect her but I think Diedra told him that all employees that didn't make their numbers would have to be written up and I know she warned him because of all the lawsuits, that he better not show favoritism or they might get sued again. In December she told a friend of mine that she was going to come back in January so I have to guess that she was out long enough so the credit union didn't have to take her back or if they did, they could demote her since there are no more AVPs.

    Anonymous said...

    Wig's been out a lot. Smock says he's sick and he does look sick bu you can't trust him because she could be pretending to be sick.

    Anonymous said...

    He's been missing days, working like 2 or 3 days a week but he's not completely out. He does look horrible though.

    Anonymous said...

    I thought he was working 2 to 3 days a week since 2007.

    Dr Kevorkian said...

    I'd like to see Wigg's medical records posted on this blog. I want to see how sick he really is and if he's terminal or in remission. I don't believe anything that liar has to say. I wouldn't believe him if he said the sky was blue.

    Anonymous said...

    Yesterday Diedra made Wigg post the annual report on the web site because she didn't want to hear another complaint. LOL.

    Anonymous said...

    41 was better than expected, due in part to reduced operating expenses, despite a lower net interest income. In the Annual Report from the treasure Joe,
    I guess he was sleeping when he wrote that or some one forgot to tell the board , THAT THEY CLOSED 4 BRANCHES!

    Anonymous said...

    Diedra is a joke, and I do not mean ha ha she is the worst thing that has happened to that credit union.
    She must be blind not to see how that credit union went down heel after Wigg took over. Hay that's the board blind mice! can see or hear,




    Anonymous said...

    Saw the report. ZZZZZZZZZ.... Wig and Deadra tell you about what a bright future they expect the credit union to have but they don't tell you how they're going to do it or more importantly, why they haven't done it in years. Its more BS from 2 BS artists. And what's wrong with Marchica, he got alzheimers? And Cornelia needs to pack her crap and get back to the planet of the apes because her address said nothing.

    Anonymous said...

    Cornelia is such a moron. She says each year P1 faces challenges. Don't all credit unions? She says that the supervisory committee ensures the board of directors and management establish practices/procedures to safeguard member assets. Didn't Yvonne say that Lynnette got fired for supposedly stealing money? And Jenee made off with $60,000. Guess Cornelia isn't doing her job is she?

    And Joe says the ROA was better than expected. Does that mean the board expected the return on assets to be lower- a lot lower? He also says things were better because of reduced operating expenses. So what the blog says is true, they're in business because of cut-backs not because they're making new business which means failure ahead.

    I want whatever Wigg, Diedra, Cornelia and Joe took, because they're all living in la la land or maybe they're just senile and don't know what's really going on.

    Anonymous said...

    they closed down branch and let go a ton of employees,no raise, and no marketing of course they made some money. And you are so right Morons all of them. Marchica run a business he is the biggest moron and dose not have a set of balls to tell Diedra to get on her broom and fly back to the hood were she comes from. In fact are there any men an the board

    Anonymous said...

    Boy Wigg have you screwed everything up. It's like everything you touch turns to crap. Love the new report, it's more bullshit. Remember that meeting in 2007 when you said you had saved $13,000 on the annual report. You told us Mr Harris used to waste money on the reports. Your very first report was printed on cheap paper stock with faded, runny font. What a piece of crap. Just love your and Diedra's address. So what are you saying, the app has turned around all the shit you created?

    Anonymous said...

    You guys are being to hard on Wigglenothing. Sure they closed a branch and fired a lot of people including Cindy but none of that counts because Wigg sees things differently than do normal people who are not nuts.

    Anonymous said...

    Anonymous Anonymous said...
    ..."And you are so right Morons all of them. Marchica run a business he is the biggest moron and dose not have a set of balls to tell Diedra to get on her broom and fly back to the hood were she comes from. In fact are there any men an the board."

    Yes, there is a man on the board. Did you forget about Diedra?

    Anonymous said...

    I like what Cornelia Simmons wrote. She says the supervisory committee makes sure the board and the management establish practices and procedures that safeguard member assets. Well, old Cornelia may not know the credit union has had practices and procedures in place for years and years. The problem is they're probably not being updated and they're not being used. How else do you explain the robberies at Los Angeles branch by employees? A lot of people know its the board who has jacked up the credit union but its also the supervisory committee because they're run by a useless ignorant old woman who doesn't really understand what she's doing.

    Anonymous said...

    Chuckles and the board use the annual report as a vehicle for sprinkling BS around and hoping members will believe them. Those figures don't show growth and I don't understand why the net income has dropped $8 million in 1 year and still, Chuckles and Dreadful Diedra write that net income went up. When? Where? Were they looking at P1's figures or some other credit unions?

    Anonymous said...

    Wigg always puts the blame on someone else he has said that it's the board who holds him back and that they make the game plan and he just follows. He put al lot of the Blame on Mr. Harris, but really look at facts!
    Wigg your sister is not here so stop blaming her!

    Gee Charles when Mr. Harris was here we were a number 1 credit union, you took over now we are at the bottom of boot hill!

    OK I know your dog is to blame!!!

    Anonymous said...

    Is your money really safe? Of course not.

    Anonymous said...

    Wigg knows that the only reason the credit union's doors are still open is because just like Marchica says 'reduced operating expenses'. Its about the cut-back for Wigg. He never has been able to bring in new business like they did under Mr Harris because he's just no qualified. I remember Joseph saying that Wigg understands financial reports. So he can read them, how does that translate into creating promotions that bring in money? I love the fact that old Cornelia says nothing and even though this blog focuses a lot on the board, the supervisory committee is even more responsible because its supposed to make sure the credit union is obeying laws and instead, they hide their heads in the sand and let Diedra do whatever she pleases. And notice how the only Wigg and Diedra can say about 2012 was they added a new app. Stupid because that one new app is not going to suddenly brings tons of new members in or get the old members to start taking out loans.

    Observer said...

    I love the fact that Wigg and Diedra are working together to sign the annual statement and that they are sharing one brain. I remember when Wigg became President he told us that Diedra was overstepping her authority. He complained she would show up at the branch and just walk into his office even when the door was closed and without knocking. He used to tell anyone who would listen how he was going to have to put her in her place and even used to call her a bitch because he said she was always giving him orders.

    That all changed in 2008, right after he got suspended and she covered up all the proof he sexually harassed Kim and had him brought back to work even though Mrs. Irving and the investigator told the board he needed to go. After he got back his lips stayed on Diedra’s ass and have never left. Who can blame him, because he knows if he doesn’t obey her, he’s out the door or won’t get any more bonuses from the board.

    Whoever wrote Wigg always blames everyone else and says its the board that holds him back wrote the truth. I was in meetings with him when he said the board doesn’t understand finanicals (no duh). That’s true because he could never have made 2009 and 2010 end in the negative if they understood that everything he does is bad for the credit union. And even though Diedra doesn’t know shit about anything that has to do with sales or financials, she still runs the credit union like she’s the president. Actually she is the president because Wigg rolled over and played dead a long time ago.

    Anonymous said...

    I checked them up and Joe is right, their capital is high but just like because they have cut back enough spending PLUS they don't do real estate loans anymore. Wig was clever in that he cut-back lending and any real estate loans that are not HELOCs he refers to CU Partners. If you look at their other reports, they are spending too much money on overhead. Now the only reason its too much is because they're not bringing enough money in. The auditors have told Wigg that if he doesn't start bring in more business it could cause some future problems. West used to say that loans are the business of all credit unions (one of the few things he said that were true) but P1 is lending mostly on things that have a quick turn around and real estate as Wigg has said often, takes decades to make a profit.

    Anonymous said...

    Service is so bad that We do not list P1 as a shared branch at our credit union. Members have told us they hate going into P1. Thank God that there are other cu around the Pasadena area and LA we do not want our members to have bad services.

    Anonymous said...

    That's so true. Our members complaint that the tellers at South Pasadena don't smile, aren't friendly and to top it off, shared branching transactions aren't being processed correctly. They have the worst rep.

    Anonymous said...

    Is it really surprising service is so bad? For years Gema was the branch manager and every time a member called and asked for a supervisor, she would send ALL calls to her voicemail. SOMETIMES she would have Genevieve or Lorena call members who left messages back, but not always.

    Now Yvonne is in charge of member service but for years she was in charge of collections and she was so rude to members who got delinquent. I sat near her and got to hear her tell them “Well, its not our problem you lost your job, just pay is what you owe us” or “can’t you go out and borrow money from one of your friends or family.” Now she’s in charge of member service. It’s like putting a rattlesnake in your baby’s crib so that he can guard your baby. She also caused us to have to pay $17,000 out last year to that member. We would probably never have had to pay the amount if she didn’t tell the member that she’d better do what she was told to do.

    Mr. Harris used to make sure employees gave the best possible service and if a member complained about an employee he would demand the employee explain what happened and why they were rude.

    I’ve worked with Lynnette who used to make sure her employees treated members right and I worked for Sylvia, but she was only interested in getting the business from members. If they didn’t seem interested in getting a loan or cd or anything else, she would ignore them.

    Wiggington won’t take calls from members and he never calls them back. He used to send calls to his office to member service, business development and even other branches. If they asked for him they he should have helped them but he used to say, “I can’t be bothered.” No surprise Priority has horrible member service. Ever tried calling the call center? Its understaffed and the people that do work it have more work than they can handle. Plus, Gema tells them to sell, sell, sell but she doesn’t ever try to give good service. If you feel rushed when you call then you should know that you are. Gema monitors ALL calls. If a member has a big problem which might take more than 3 minutes, she contacts the representative and demands to know why they’ve been on the phone too long and types up a message that appears on their PC’s that says, “hurry up.” That’s not member service, IT’S A SWEATSHOP

    Anonymous said...

    Wiggington would not help his mama what makes you think he will help a member! what a poor excuse for a humen being

    Anonymous said...

    Members have complained to the BBB the past few years, which Wiggington and Yvonne hate and they let it look like they're letting members complain on their FB page, but Wiggington only lets some of the complaints come through. They have too many complaints and Diedra doesn't want them surfacing. Members should file complaints with the attorney general, not the BBB because the BBB doesn't have much power. Here's a link.

    http://oag.ca.gov/contact/consumer-complaint-against-business-or-company

    Anonymous said...

    complain? close your accounts out, I did and with me I closed out my family's accounts, there were only 10 of us but that's 10 accounts they no longer have.

    What should be done is get rid of the board! start a petition and dump them all.

    Anonymous said...

    Didn't Wiggington and Diedra read their own figures in the annual report before saying things got better last year? Stupid. These two don't even know how to lie good.

    Anonymous said...

    That's always been the problem, Wigg and Diedra lie but don't keep their stories straight.

    Anonymous said...

    Wigg has never known what to do. He has Joseph doing BD but Joseph does BD like he ran the loan department and call center. Members calls us and tell us he doesn't show up to appointments and doesn't call, he never makes his numbers which should have got him fired a long time ago (just like he fired so many people that didn't make their numbers) and members just don't seem to like him (big surprise, huh?). I think the only reason he hasn't got fired is because he's got so much dirt on management. Bea used to tell him a lot of things about Wigg and Smock and he saw all the dirty things she and Yvonne did. They're probably afraid he'll turn against them and file a lawsuit or be a witness at the trial for Susan.

    Anonymous said...

    Job security is having the goods on managment. No surprise Joseph is still there. Wigg has 1 set of rules for employees & another for managment. Its the way its always been. Watch, sometime in the near future your going to see Chucky working at the credit union. Wigg would never hire a known felon to work there but he'll hire one that is related to him.

    Anonymous said...

    CHARLES IS CRAZY ALONG WITH DIEDRA I MEAN NUT,S OUT IN SPACE, NO ONE HOME, OFF THIER ROCKERS NUT'S.

    Anonymous said...

    So where's Charlie? He's only been coming to work 1,2 or 3 times a week. Why do we need him if he's never there? And who's running the place? They don't even post a message on the intranet who to go to when he's not around. It can't be Smock because that man (?) is a big incompetent. Can't be Patti because she'd definitely what you don't want heading the credit union. They know better than to put Yvonne in charge because she's like the terminator. Saeid is useless and who knows what he really does. Of course this should tell you that you don't need a president at Priority One to run the place because its the people that do the work, not the managers.

    Anonymous said...

    How long has been working part-time? At any other credit union an absentee president is a bad sign. Not at P1 where Wiggington is useless and not needed. Thankfully he is protected by the all black board who have let him turn the credit union into a joke.

    Anonymous said...

    Wigg has a dream job. When I used to work there, he used to say he didn’t have much to do because the AVPs were doing all the work. Looking at the financials, doesn’t look like the AVPs did any work. He started taking 2 1/2 hour lunches everyday with Smock. He got to work at 9 or later and left by 5. He spent the days walking around the credit union sitting and talking with Sunada in the loan department for hours telling her about how great he was, who he was going to fire, who backstabbed him etc. Surprised she never dosed off. When he wasn’t bothering employees who were working at their desks, he’d sit in his office on the company phone talking to his aunt and uncle, chatting with people who he said were his friends (doubt he has any) and who knows who else. If you were unlucky enough, you could sit in the lunch room trying to take your 15 minute break or eating lunch while he was on the phone. You could hear everything he had to say. Yup, he’s that loud. So now he’s down to working what, 2 days a week? That’s a dream job for all Wigg who has to be the laziest most useless president in credit union land. And you know that when he’s at work he ain’t doing a thing, just sitting there piddling the day away while Missy Smock and West grovel at his feet. Nice work if you can get it.

    Anonymous said...

    They're going to start cutting back hours at Airport. Wigg says its because the office doesn't make enough business but if that's true, then why is Santa Clarita's hours not being cut-back? The real reason is they need to cut-back spending because we're not making enough money. There are 2 full-time employees at that office so we're all wondering if they're going to knock them down to part-time or have them work the other days at South Pasadena or Los Angeles. Its a mess and everytime Wiggy says its just watching expenses then you know what he mean is "we're running out of money."

    Anonymous said...

    Before Cindy got canned she said they might have to close Santa Clarita the only problem was that they didn't want to piss off postal workers. Wigg probably would like to shut down Airport but Mr Booth the postal manager fought for them to open that office. It tells you how great business is if Wigg can't afford to keep 2 offices open that only cost $1 a year to lease. LOL.

    Anonymous said...

    My friend told me she called Priority One about one of her accounts she wanted to close. She discovered that her address had been changed without authorization. When she couldn’t remember her password she gave her date of birth and social security number but the rep wouldn’t accept these because she said she needed the password. She provided the rep with names of employees she wanted to be transferred to but not one of them was available. She finally got transferred to Yvonne Boutte. Yvonne listened but my friend said she started getting impatient and a indignant. My friend finally got them to close her account. I understand security, but she provided information that identified who she was. And why did someone at the credit union think they could go ahead and just change her address without first getting authorization to do so? And why is it that so many employees, actually managers don’t seem to be available when you ask to speak to them?

    Anonymous said...

    Gema, Yvonne, and Wiggington have ordered no one transfer members to them or else. Gema has members transferred to her voicemail. She's been doing that for years because the bitch doesn't know shit about member service. Any employee doing this would of been fired but not Gema. You’d think she is sleeping with Wiggington or Yvonne. Not with Smock because she's got the wrong plumbing.

    Yvonne is the queen of the credit union. I mean Yvonne THINKS she’s the queen of the credit union. You can almost hear the looney tunes song play every time she walks in a room.

    Wiggington NEVER wants to talk to members. He used to say he is President not a clerk but now days he’s not a president, he's more like Skelator or Goofy.

    Anonymous said...

    Give it another year and I'll bet they'll either close Santa Clarita or Airport. They'll say its because of a lack of business but it'll be because they can't afford to keep them open.

    Anonymous said...

    If they can't afford to stay open then its because of a lack of business. I saw Wigg the other day while on Alvarado. He looks like shit. It true. Guess all the crap old big mouth did came out in the open and now he doesn't have any place to hide. Not sure even Diedra likes him hiding behind her man pants. And Smock looks like he's aged 40 years and he needs to stop eating those candies on his desk. Nervous eating is making him bigger and he was already way too big as it is. I don't think anybody who works at priority one or who left there, likes or misses the place. It leaves a sour taste in their mouths. Anyway, the only way they can go is down because Wigg can't be president from the comfort of his home while watching Jerry Springer.

    Anonymous said...

    The reason Airport is failing is because of Wigg. When Worldway closed he promised postal employees he would open a new branch soon. More than a year went by and not only didn’t he open a new branch but he didn’t even look for a space where to open one. Mr Booth at the Airport post office started calling Diedra and offered the space but still Wigg didn’t call him back. Then Mr Booth threatens to give the space to someone else and Diedra gets annoyed with Wigg and calls him and tells him he better get on it and open a branch in the space. Wigg got made with Mr Booth and he said Diedra was pushing him around but he opened it. He even planned out the inside, that’s why the space is messy.

    Wigg didn’t promote Airport even though he knows to succeed it needs promotion. He was force to open it so he doesn’t see it as important. This is the same thing that happened to Burbank. He didn’t ever put any effort for that office.

    Notice that Wigg never promotes any office he doesn’t like. He hated Redlands and Riverside offices. He said they were Mr Harris’s and he said he was forced to inherit them. He never did a thing to make them work and so he was glad when they got shut down, forget how many people lost their jobs because he is too lazy and stupid to know how to run the credit union.

    He was so happy about the new Santa Clarita office because he said it would she everyone how paying less for the space and getting more business would show everyone he’s a great president. That office is a ghost town. People who are still members and who live and work in Santa Clarita say its too far to drive to. They’re right. Others won’t go back to the credit union because he left them without a branch for almost 2 years and they know he doesn’t care about the community. When’s the last time you saw P1 attend a Santa Clarita function? Wigg is lazy, doesn’t care, and just not as smart as he says he is, that’s why the credit union has come down to nothing and nobody who leaves here ever says anything nice about the place.

    Anonymous said...

    Name one thing he ever did that turned out good? Bet by December they're going to announce they have to close another branch. Probably Santa Clarita. I still remember when he told us Santa Clarita was going to bring big business. Wonder if by big business he meant no business?

    Anonymous said...

    They'll have to close Santa Clarita because they can't afford the rent increase for the place.

    Anonymous said...

    I still don't understand why the board hasn't been removed. Btw, what happened to old Sylvia? Is she ever coming back. Man, there's one woman that got back all she put out.

    Anonymous said...

    The reason in Diedra and her gang of clowns don't think being qualified is as important as being black.

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