During the month of July, Priority One Credit Union's attorney filed yet another motion, this time contesting the reasons filed by Turner, Warren, Hwang, and Conrad seeking the dismissal of the credit union's counter-lawsuit.
The trial of the lawsuit filed by CUMIS, accusing Turner, Warren, Hwang, and Conrad of breaching its agreements with Priority One Credit Union during the years of 2008, 2009, 2010, 2011, 2012, and 2013, has not yet begun. Presently, Turner, Warren, Hwang, and Conrad and Priority One Credit Union remain locked in litigation as Turner, Warren, Hwang and Conrad seeks dismissal of the counter-complaint filed by Priority One this past.
Additionally, the court has not yet made a decision regarding the motion filed by Priority One's attorney, John C. Steele, requesting consolidation of the lawsuits filed by CUMIS; Turner, Warren, Hwang and Conrad; and the cross-complaint filed by the credit union. In the meantime, the bankruptcy filing by former AVP, Lynnette Fortson, who is accused of stealing $1 million in cash from the vault of the Los Angeles branch, remains in review.
If litigation seems chaotic, it's because it is. Nowadays, Priority One is characterized more by its legal entanglements than for business. This change in standing began in the years following January 1, 2007, the date Charles R. Wiggington, Sr. began his appointment as President.
Despite the onslaught of lawsuits filed by and against the credit union, this past May, President Wiggington entered into yet another of his verbally and completely fictitious campaigns declaring that business is good and improving. The problem with the President's periodic proclamations is that they're never true and constitute pure conjecture. He could lend tremendous credibility to his statements if he would support them with actual documentation but he doesn't because these sporadic efforts to save face are untrue. Unfortunately, for the disastrous President, the credit union's quarterly Financial Performance Report ("FPR") and monthly income statements/Balance Sheets all omit anything that could be interpreted as a resurgence in business. What's more, as members and readers of this blog may have discovered, President Wiggington has yet to release copies of the 2014 annual report which for years, was distributed to attendees of the annual meeting conducted each May 27th at the South Pasadena branch. What's more, if you'll visit the credit union's website, you'll note that the President has not allowed publication of the report. HIs censorship and control of the credit union's reports suggest that President Wiggington has much to hide.
The President's efforts to paint a rosy picture of Priority One's financial standing and performance was aided during the month of May, when Robert West, the Director of Employee Services composed an online review praising HigherUp's, Rocket Solution. Rocket Solution is an analytical program. According to Mr. West, Rocket Solution has helped the Human Resources Department's refine its processes and extrapolates employee data which is analyzed and used to improve the credit union's bottom line. It is hardly coincidence that Mr. West's review comes at a time when the credit union is in desperate need for positive publicity though the Director's efforts are typically feeble, obvious and fail to deter attention away from the credit union's all too public reputation.
Before presenting excerpts from Mr. West's review, we'd like to revisit some past incidents involving Mr. West which attest to his character and validate whether or not Mr. West has ever contributed to improving the credit union's bottom line, promoted employee morale, or served to impel growth and development of new business.
The trial of the lawsuit filed by CUMIS, accusing Turner, Warren, Hwang, and Conrad of breaching its agreements with Priority One Credit Union during the years of 2008, 2009, 2010, 2011, 2012, and 2013, has not yet begun. Presently, Turner, Warren, Hwang, and Conrad and Priority One Credit Union remain locked in litigation as Turner, Warren, Hwang and Conrad seeks dismissal of the counter-complaint filed by Priority One this past.
Additionally, the court has not yet made a decision regarding the motion filed by Priority One's attorney, John C. Steele, requesting consolidation of the lawsuits filed by CUMIS; Turner, Warren, Hwang and Conrad; and the cross-complaint filed by the credit union. In the meantime, the bankruptcy filing by former AVP, Lynnette Fortson, who is accused of stealing $1 million in cash from the vault of the Los Angeles branch, remains in review.
If litigation seems chaotic, it's because it is. Nowadays, Priority One is characterized more by its legal entanglements than for business. This change in standing began in the years following January 1, 2007, the date Charles R. Wiggington, Sr. began his appointment as President.
Despite the onslaught of lawsuits filed by and against the credit union, this past May, President Wiggington entered into yet another of his verbally and completely fictitious campaigns declaring that business is good and improving. The problem with the President's periodic proclamations is that they're never true and constitute pure conjecture. He could lend tremendous credibility to his statements if he would support them with actual documentation but he doesn't because these sporadic efforts to save face are untrue. Unfortunately, for the disastrous President, the credit union's quarterly Financial Performance Report ("FPR") and monthly income statements/Balance Sheets all omit anything that could be interpreted as a resurgence in business. What's more, as members and readers of this blog may have discovered, President Wiggington has yet to release copies of the 2014 annual report which for years, was distributed to attendees of the annual meeting conducted each May 27th at the South Pasadena branch. What's more, if you'll visit the credit union's website, you'll note that the President has not allowed publication of the report. HIs censorship and control of the credit union's reports suggest that President Wiggington has much to hide.
The President's efforts to paint a rosy picture of Priority One's financial standing and performance was aided during the month of May, when Robert West, the Director of Employee Services composed an online review praising HigherUp's, Rocket Solution. Rocket Solution is an analytical program. According to Mr. West, Rocket Solution has helped the Human Resources Department's refine its processes and extrapolates employee data which is analyzed and used to improve the credit union's bottom line. It is hardly coincidence that Mr. West's review comes at a time when the credit union is in desperate need for positive publicity though the Director's efforts are typically feeble, obvious and fail to deter attention away from the credit union's all too public reputation.
Before presenting excerpts from Mr. West's review, we'd like to revisit some past incidents involving Mr. West which attest to his character and validate whether or not Mr. West has ever contributed to improving the credit union's bottom line, promoted employee morale, or served to impel growth and development of new business.
Over the years, some of our posts have elicited negative comments about Robert West. The Director of Employee Services has been a staple of the credit union for several years though his greatest promotions came via his friend, President Wiggington. In the years before January 1, 2007, the date Charles R. Wiggington, Sr. was appointed President, Mr. West served as the credit union's sole Trainer and later, under President Wiggington, as Manager of Training and Education. Prior to 2007, he would periodically describe Priority One as a place where "the devil lives." A rather harsh and judgmental declaration by an officer of the credit union.
In 2006, he spent months writing a self-help book which was not related in anyway to his position as Trainer though he worked on the book during business hours. In 2006 and again in 2007, he was periodically seen by employees and officers, sleeping at his desk. You can read more about some of Mr. West's other antics at Robert West.
In 2006, he spent months writing a self-help book which was not related in anyway to his position as Trainer though he worked on the book during business hours. In 2006 and again in 2007, he was periodically seen by employees and officers, sleeping at his desk. You can read more about some of Mr. West's other antics at Robert West.
In 2009, President Wiggington asked that Mr. West rewrite the credit union's mission statement. The President stated that the statement composed under his predecessor failed to express his vision for the credit union and its relationship to its members. In 2009, Mr. West's revamped statement was unveiled during the May 2009 Annual Meeting conducted in Pasadena, California. The statement, shown below, was copied from the credit union's Facebook page.
Our mission: "To help our member-owners and employees achieve financial fitness. We are committed to providing quality products and services that help you win with money."
Source: Priority One Facebook
We must point out that the Mission Statement published in 2009, differed slightly from the its current version and included language which promised to show members and employees how to "win with money." Branch closures, a decline in the amount of net income, and a 5-year wage freeze prompted President Wiggington to amend the statement in early 2014.
FOOT IN MOUTH
Though President Wiggington's failures, abuses and violations of state and federal laws are well documented, he has always found an avid and unwavering supporter in Mr. West. As we've reported in 2010, during all-staff meeting conducted at Almansor Court in Alhambra, California, Mr. West stood before a room full of employees and chastised the President's critics, labeling them "haters". During his chastisement, he attempted to elicit pangs of guilt from targeted employees by reading the following verse:
Not surprisingly, his manipulation of Biblical scripture back-fired and served to increase dissension between staff and management. Though he had hoped to subjugate employees using amateur manipulative tactics, following the meeting, most of his audience exclaimed that they did not know what the verse he read meant while others admitted to listening to his spiel.
2008
In 2008, a member visited the credit union, leaving a baby she was taking care of, locked in her car in the visitor parking lot located at the South Pasadena branch. Though she was advised by employees that the baby was crying the member replied that she would return to her car in a few minutes. Because President Wiggington was away from the branch for the day and because Rodger Smock could not be located, an employee informed Mr. West that a baby had been left locked in a car. He immediately ordered that the police be called. Police arrived and arrested the member while firemen extricated the baby from the automobile.
The following day, upon being advised of the incident. President Wiggington exploded demanding the names of the employees who called the police. When told that they obtained from Mr. West to call the police, the President threatened each employee with termination should they ever choose to report a member to the police. Mr. West denied ever having instructed the employees to call the police.
2010
In August 2010, then COO, Beatrice Walker, took control over Human Resources. At the time, she revealed she intended to force aged Executive Vice President, Rodger Smock, into retirement because in her opinion, he was "lazy" and "overpaid". She also disclosed she intended to terminate Robert West who she described both "unnecessary", "overpaid" and ineffective as a trainer.
Because much of his power had been transferred to Ms. Walker by Board Chair, Diedra Harris-Brooks, President Wiggington panicked because he knew he would be unable to retain the employment of either Mr. Smock or Mr. West who were the only two ethically pliable supporters of his regime. However, Ms. Walker's plans were derailed when the then Valencia Branch Manager visited the South Pasadena branch and filed a verbal complaint with Esmeralda Sandoval, alleging that Ms. Walker had:
- Estranged the Branch Manager from her staff and other Branch Managers
- Sexually harassed and stalked her
- Created a hostile working environment; and
- Subjected the Branch Managers to different standards than those set for other managers
In September 2010, the President and Mr. Smock drove to the Valencia branch to inform the Manager that her branch was scheduled to close at the end of October 2010. After advising her of the impending closure, he asked her to elaborate on her complaint against Ms. Walker. At the end of the meeting, he turned to Mr. Smock and said he was going to remove Ms. Walker from oversight of the Human Resources Department. President Wiggington also informed the Branch Manager that he would offer her a post as Assistant Branch Manager at the Burbank office though her salary would be reduced "slightly."
Three days later, the president issued a notice on the credit union's Intranet announcing that Robert West would not serve as Director over Human Resources despite the conspicuous fact Mr. West was wholly unqualified to head the department. The reason why Mr. West was placed over Human Resources is quite absurd. At the time, Rodger Smock, the Director informed the President that he did not want any involvement in the Valencia Branch Manager's complaint. He felt that his involvement could provoke Ms. Walker who he knew was planning to terminate him.
Mr. West was appointed Director and given the responsibility to handle the complaint against Ms. Walker. Mr. West's ineptitude was quickly revealed because he continually had to confer with Mr. Smock to learn how to proceed with the complaint.
At the end of September 2010, the Branch Manager was called on her credit union cell phone by then Human Resources "clerk", Esmeralda Sandoval and advised that she had eight (8) hours in which to either accept the credit union's offer to work in the Burbank office in the capacity of Assistant Branch Manager or accept the credit union's severance package. At the end of the day, the Branch Manger called Ms. Sandoval and told her she would accept the severance package. Ms. Sandoval informed the Branch Manager that the credit union would require a letter stating her decision. The Manager submitted a letter to Ms. Sandoval, via email. The letter disclosed that she would accept the severance package and that her final date of employment would be October 31, 2010.
Several days later, Ms. Sandoval called the Branch Manager and informed her that she would have to work until November 15, 2010, to be eligible for the severance package. The Branch Manager reminded Ms. Sandoval that she had never stated that her final day of work would be November 15, 2015. Ms. Sandoval at first lied and said she had provided the Branch Manager with the date, however, Ms. Sandoval's dishonesty was proven when the emails sent to the Branch Manager regarding the matter all omitted a required last day of employment. The Branch Manager was afterwards contacted by Robert West who told her she must either work until November 15, 2010 or forfeit her severance package. The Branch Manager responded by sending Mr. West the following letter:
Mr. West conferred with the President and Ms. Walker, who in turn contacted Board Chair, Diedra Harris-Brooks. Mrs. Brooks contacted the credit union attorney and it was decided that credit union due to its own negligence, must provide the Branch Manager with the severance package that had been offered by the careless, Esmeralda Sandoval. Following the decision to reinstate the offer, Mr. West returned to his role as trainer and Mr. Smock resumed his capacity as Director over Human Resources.
Mr. West Writes a Review
Clearly Priority One is not providing member's convenience, efficiency or financial services that are so affordable that they did not entice approximately 4,000 members to retain membership.
Now as you read Mr. West's review, not that he fails to draw a correlation of how HigherUp's Rocket Solution will provide Priority One's Human Resources Department "new business insights. The fact that Human Resources is now allegedly "working faster and more strategically to improve the company's bottom line" is unaccompanied by actual evidence, like the credit union's own reports proving that Priority One's bottom line has been improved.
Mr. West's review is permeated by a whining tone, describing his personal frustrations as he tried to juggle the use of three different programs with each requiring the use of its own password. We certainly feel for Mr. West and the terrible plight he must have undergone. We'd like to address some of the statements contained in his review.
- On January 1, 2007, Priority One's membership approximated 30,000. Eight years after Charles R. Wiggington, Sr. was appointed President, membership has dropped to approximately 26,000. That's a loss of 4,000 members over an 8 year period.
- Prior to January 1, 2007, the date Charles R. Wiggington, Sr. became President, the credit union employed more than 150 full-time employees and only periodically hired temporary staff.
- Prior to January 1, 2007, Priority One the following branches:
Los Angeles
Van Nuys Branch
Valencia Branch
South Pasadena Branch
Redlands Branch
Riverside Branch
On the day Charles R. Wiggington began serving as President, the Marina Del Rey branch had already closed because the postal service intended to use the space occupied by that office. Other branch closures and openings, ordered by President Wiggington include:
Valencia Branch closes October 2010
Riverside Branch closes April 2011
Santa Clarita Branch opens February 2012
Airport Branch closes December 2013
Santa Clarita branch closes January 2014.
From an economic and budgetary point-of-view, Priority One's opening and closing of branches over the last eight years constitutes poor, actually, horrendous planning and was both fiscally irresponsible and detrimental to the credit union's bottom line.
If the implementation of HigherUp's analytical program is intended to improve Priority One's bottom-line than one has to ask why was Priority One's net income increasing annually under President Wiggington's predecessor and why has it dropped by more than $18 million since January 1, 2007, the date Charles R. Wiggington, Sr. began serving as President?
We extracted the following information from NCUA.org:
We extracted the following information from NCUA.org:
The current Board of Directors along with President Wiggington have proven they possess an undisciplined proclivity for spending and wasting credit union funds. This is partially attested to by the fact that currently, Human Resources employs three officers when prior to January 1, 2007, the department was wholly under management of then Vice President of Human Resources, Rodger Smock. Nowadays, the small and insignificant credit union is staffed by Mr. Smock, Mr. West and Employee Services Manager, Esmeralda Sandoval.
According to Mr. West, he was "frustrated with our old systems, which were time-consuming and difficult to manage. To get to even the most basic employee information, I had to access three different vendors’ systems with multiple passwords and complex authentication. And none of the systems could talk to each other. If I wanted to access and combine data from our different payroll, benefits, applicant tracking, and time and attendance systems – I was out of luck.”
Of course Mr. West was frustrated. . He holds a position which he is ill qualified to serve in. In 2011, he was appointed to serve as Director of Human Resources without possessing any experience, an education, or skills in anything related to Human Resources. His appointment was not motivated by either his qualifications or need. Mr. West was appointed as a result of cronyism. It is his "friendship" and blind loyalty to the President that has secured his continued employment. He is clearly dispensable and wholly unnecessary to the credit union's deteriorating infrastructure.
Apparently, the "Director" of Employee Services is easily frustrated. It is not uncommon for employees of many companies to use more than one program to process their work and certainly having to use more than one password is neither challenging or frustrating unless of course, you're Mr. West. We also don't understand how Human Resources, a department staffed by three officers, can't seem to handle managing Priority One's three remaining branches and a staff which Mr. West wrote, employs 50 full-time employees and 14 part-time employees What would Mr. West have done had he worked in the department prior to January 1, 2007, when the credit union had many branches and employed more than 150 full-time employees. Maybe the problem is that Robert West doesn't possess the skills needed to multi-task or he lacks the ability to expertly prioritize.
THE TRIAL THAT WOULDN'T START
During the month of June, Priority One's attorney, John C. Steele, filed a motion refuting Turner, Warren, Hwang, and Conrad's reasons asking the court to dismiss Priority One's counter-lawsuit against their former external auditor.
The long list of pre-trial conferences clearly indicates that Priority One's legal expenses in 2015, must be astronomical adding to the more than $500,000 spent on litigation during the years of 2010-2013. Nowadays, Priority One is defined by its unending legal problems.
We're recently wondered about the abilities of CUMIS' officers to make sound decisions as their alliance to Priority One Credit Union is not only illogical, it seems a horrendous business decision and gamble. That said, last month one of our readers posted the following comment which aptly and in great detail, describes the reason why CUMIS may be suing Turner, Warren, Hwang, and Conrad and what may occur should CUMIS lose its lawsuit:
June 24, 2005
Look ... I don't see Wiggington lasting 12 months.
Some points & issues to clarify. CUMIS (the insurance & bonding company) paid the claim for dishonesty... that's the insurance they provide. For paying the claim, the CU gives the bonding company the 'right of subrogation' .... this means it gives the insurance company the right to go after the individual(s) that were responsible for the loss.
By extension, the insurance company is trying to minimize its losses by looking at other potential sources for getting their money back. Assuming the responsible person(s) do not have $1,000,000 anymore they will simultaneously look elsewhere.
So, they are looking for 'Big Pockets'....one of which is TWHC CPA firm. The Board & Wiggington were pointing their fingers at TWHC for not discovering the defalcation and the 'embezzler'for dishonesty.
In reality they should being pointing at themselves in the mirror. They are the problem.
It's going to get real messy when public filings start coming through.
In addition, it is very possible that Wiggington will then be placed on CUMIS' "BLACK LIST" of non-insurable risks. Each employee or official of a federally insured financial institution has to be "bondable". Wiggington's record will become more public and other policyholders (credit unions) will see the risk that the insurance company is continuing to insure.....they are the ones paying Wiggington's claims.... they will want that to cease.
Wiggington will get the dreaded letter & phone call in the next year, for sure & he's gone. A week or two before official notification to Wiggy, the Feds and State Examiners will all converge on the credit union ..... don't you think they will count every penny?
CUMIS provided a report in which their "expert" asserts that Turner, Warren, Hwang and Conrad have failed to adhere to established auditing practices in the years 2008, 2009, 2010, 2011, 2012 and 2013. It appears, CUMIS is attempting to strengthen its position buy inducting the participation of the credit union whose counter-lawsuit will serve to further impugn Turner, Warren, Hwang, and Conrad's public reputation and abilities. What is interesting is that without the findings of CUMIS' expert, Priority One may never have realized that their former external auditor had allegedly violated auditing practices. As usual, the bad folks at Priority One Credit Union seemed oblivious of the integrity of work being performed by their external auditor. It's this same lackadaisical problem that may have resulted in the theft of more than $60,000 in 2009, perpetrated by a former receptionist; and the 2010-2012 thefts totaling more than $1 million in cash, allegedly absconded by a now former AVP. Something is sorely amiss at Priority One. Its Supervisory Committee have proven themselves incapable of protecting credit union assets. The President and the people who oversaw operations* during the years of 2009 through 2012 have evidently failed to ensure the protection of Priority One's assets and have proven quite incapable of protecting Member funds.
*2007-June 2009: Operations was managed by EVP, Rodger Smock
June 2009-July 2011: Operations was overseen by COO, Beatrice Walker
July 2011-December 2012: Operations was overseen by CLO, Cindy Garvin
January 2013-Present: Yvonne Boutte currently serves as VP of Operations
In David Morrison's article, "$1M Vault Pinch Hits Priority One" which appeared in the March 07, 2015 publication of the CU Times, the author states that in their lawsuit, CUMIS accuses Turner, Warren, Hwang and Conrad of negligence in auditing the credit union's financial records and that they "should have known that [Lynette] Fortson [the AVP] was employed at the Los Angeles County Branch and that one of her duties was to perform reconciliation for that branch." CUMIS also told the reporter that Turner, Warren, Hwang and Conrad "had never opened the vault, counted the vault cash, reconciled the counted vault cash to the general ledger account or reviewed the balancing sheets prepared by Fortson during the course of their reconciliation of cash accounts" and if they had, Turner, Warren, Hwang and Conrad would have discovered the "fraud and embezzlement scheme."
We recently spoke to a former officer of the credit union who informed us that in the years before Charles R. Wiggington, Sr. was appointed President, the Supervisory Committee regularly visited branches to count vault cash. The end of this practice by the Supervisory Committee seems part of a common phenomena occurring at the credit union. In 2007, Charles R. Wiggington, Sr., refused to review a batch of sample ballots which if he had, he might have noticed that member social security and account numbers were printed on the front exterior side of the the envelopes. At the time, he refused to review these because in his words, "I'm President, I don't do that!" The fact that in 2009, the credit union employed an internal auditor and COO proved insufficient to discover that a receptionist was pillaging funds from member accounts.
Due to the length of Attorney John C. Steele's response, we are only publishing the more relevant points of his rebuttal.
This is the first reference in the long record of documents filed with Superior Court that finally provide more specific detail about the thefts which occurred at the Los Angeles branch during the years of 2010 through 2012. As we've disclosed in previous posts, CUMIS has stated in its initial filing that the thefts began either in "early" or "late" 2010. We find it odd that following an extensive investigation by its "experts" that they could not pin point a more specific or actual date when the internal robberies began prompting us to wonder if the amount of thefts exceed the $1,005,000 CUMIS concludes was stolen. More importantly, did the robberies begin prior to 2010 and possibly on a date before Turner, Warren, Hwang and Conrad were hired.
In 2009, Turner, Warren, Hwang and Conrad were hired to conduct an extensive audit of the Los Angeles branch's records. At the time, the audit was reported after a member complained that money had been taken from her more than $11,000 IRA leaving a balance of less than $5,000. The audit proved that more than $60,000 were embezzled by a former receptionist who pillaged member accounts and with the assistance of friends and family, withdrew embezzled funds from an ATM located in the city of Long Beach, California. During the audit, then AVP, Lynnette Fortson sat alongside Terry Nabors, the auditor from Turner, Warren, Hwang and Conrad. She remained in the office with him for the three weeks during which he audited her office's records. President Wiggington was well aware that she forced her inclusion in the audit but was apparently unconcerned by its inappropriateness. Why would the AVP deem it necessary to sit alongside the auditor if she, herself, was not auditing records? We are suspicious of her motivation for remaining in the office with Mr. Nabors during the three weeks in which he reviewed records.
Attorney Steele states that on December 5, 2014, Turner, Warren, Hwang and Conrad sued Priority One's refusal to pay the outstanding balance of $68,299.79 due for the report created by Turner, Warren, Hwang and Conrad from their March 2013 investigation of the Los Angeles branch's records.
The cross-complaint filed by Priority One Credit Union not only contests payment of the unpaid balance which Attorney Steele has described as "ridiculous" but sues Turner, Warren, Hwang and Conrad for providing inaccurate reports to the credit union for the years of 2008 through 2013. It should be deemed nothing less than outstanding and in Mr. Steele's words, "ridiculous", that Priority One Credit Union never realized that the reports provided to it by Turner, Warren, Hwang, and Conrad were inaccurate and produced out-of-compliance with established auditing protocols.
Furthermore, Attorney Steele states that Priority One was unaware of the alleged negligence committed by Turner, Warren, Hwang and Conrad until April 24, 2015, when they received a report produced by CUMIS' "expert" and which asserted numerous alleged violations committed by the credit union's external auditor.
Again, Turner, Warren, Hwang and Conrad are innocent until proven guilty. Subsequently, Mr. Steele's statement that the external auditor "failed to comply with the terms of its contracts for years" constitutes a mere allegation.
Attorney Steele, declares that Turner, Warren, Hwang, and Conrad's lawsuit against Priority One for its failure to pay $68,299.76 due the external auditor failed to "acknowledge" or mention, that it served as Priority One's external auditor from 2008 through 2013, during which it provided year-end audits. If Attorney Steele is inferring that Turner., Warren, Hwang and Conrad purposely avoided disclosing this fact, it seems irrelevant since they are demanding payment from the credit union for services rendered in March 2013 and no other year.
Attorney Steele continues, stating that The $168,299.79 initially charged by Turner, Warren, Hwang and Conrad is nothing less than "ridiculous"? Is there any documented evidence showing that Priority One contested the charge in 2013, 2014 or at the start of 2015? Evidently, Priority One did not find the charge ridiculous, otherwise why did they pay $100,000 of the total amount due to Turner, Warren, Hwang and Conrad.
Attorney Steele admits in his filing that Priority One was ignorant of the alleged violations committed by Turner, Warren, Hwang and Conrad until on or about April 24, 2015 when they received a report provided to them by CUMIS' "expert" whose investigation showed that the report produced from the external auditor's February 2013, investigation was so poorly written that it had to be rewritten by attorneys so it could be submitted to CUMIS along with Priority One's claim for $1 million.
What seems odd is that during the 26 months which transpired between February 2013, the month when Turner, Warren, Hwang and Conrad conducted its audit; and April 24, 2015, the date when the credit union received CUMIS' report documenting the allegations against the external auditor, that Priority One's President, its Board of Directors, and its Supervisory Committee never realized that Turner, Warren, Hwang, and Conrad allegedly provided inaccurate end-of-year reports for 2008, 2009, 2010, 2011, 2012, and for the report provided in 2013. So when is Priority One held responsible to ensuring that information they receive is verified to be correct? And why didn't Priority One ever realize that any of the numerous reports provided to them by their external auditor contained erroneous information?
And why did Priority One refuse to pay the outstanding balance due to Turner, Warren, Hwang, and Conrad in 2013, 2014, and part of 2015 if they didn't know about the external auditor's alleged violations until April 24, 2015? Could it be that Priority One refused to pay the bill because they are unable to? In 2010, now former CFO, Saed Raad, instructed his staff in the Accounting Department not to pay vendor bills for at least 3 to 4 weeks after these are received. Priority One is a credit union whose coffers have been heavily taxed by expenditures that are unrelated to business including more than $500,000 spent on legal fees during the years of 2010 through 2014.
Mr. Steele places entire blame on the external auditor because of their failure to perform audits compliant to its contracted obligations but the fact remains that no one at the credit union- not the self-proclaimed financially savvy President, the Board of Directors or the Supervisory Committee ever took note that any of the end-of-year reports provided to them contained egregious violations of the agreements ratified between the external auditor and the credit union. So when is Priority One deemed responsible for the years of failures committed by its President and two governing bodies?
Attorney Steele's argument is that Turner, Warren, Hwang and Conrad's did not perform annual audits commensurate with the terms of the agreements entered into with the credit union. He alleges that as a result of this, Priority One was forced to rehire Turner, Warren, Hwang, and Conrad who conducted an investigation of the Los Angeles branch's records in March of 2013.
Attorney Steele's key points in his conclusion are:
- Turner, Warren, Hwang and Conrad failed to adhere to the terms of their agreement entered into with Priority One Credit Union
- He accuses Turner, Warren, Hwang and Conrad of filing a motion whose focus is the date when the embezzlement took place
- Turner, Warren, Hwang and Conrad allegedly breached their agreements and provided inaccurate reports to the credit union in the years 2008, 2009, 2010, 2011, 2012 and 2013.
- Turner, Warren, Hwang and Conrad "actively concealed its breach of contract"; and
- As a result of their alleged concealment, Priority One could not have known prior to April 2015, that Turner, Warren, Hwang and Conrad had violated its agreements with the credit union
Attorney Steele will have to prove that Turner, Warren, Hwang and Conrad purposely concealed the breaches they are how accused of committing. He is accusing the external auditor of knowingly if not intentionally, violating its agreements entered into with Priority One in 2008, 2009, 2010, 2011, 2012, and 2013. Are we then to believe that Turner, Warren, Hwang and Conrad, a company with an impressive portfolio of credit union industry clients. would single out Priority One, a credit union with a horrendous public reputation and led by a President whose horrendous performance is marred by numerous failures, abuses of authority, egregious violations of state and federal laws, and last but not least, a well documented record of numerous security breaches of which the $1 million theft is but one?
The fact is, under Charles R. Wiggington, Sr., internal thievery on a massive scale has become common place at Priority One Credit Union. So how did one AVP enter the Los Angeles branch vault, unaccompanied and in defiance
to double-custody and in violation of the credit union’s security protocols and
over a 24-month period, steal more than $1 million? It’s mind-boggling.
CONCLUSION
There isn't any evidence presented by either side that might allow us to guess who could potentially win their lawsuit. CUMIS hopes the court will find Turner, Warren, Hwang, and Conrad guilty of violating it's agreements with Priority One and of conducting audits that proved subpar and out of compliance with standard auditing procedures. They are also requesting the court order Turner, Warren, Hwang and Conrad to pay $1 million plus any other fees the court deems appropriate.
What CUMIS and the credit union are not alluding to in their complaints is that during the thefts occurred, Priority One had a President, a Board of Directors, a Supervisory Committee, an Accounting Department and three different offices who oversaw operations, yet inexplicably all failed to realize cash was being taken from the vault of the Los Angeles branch.
CUMIS and Priority One make reference to Lynnette Fortson, the former AVP accused of embezzling $1 million in cash but we've yet to discover how she was able to enter a branch vault by herself and in defiance of credit union banking policy which stipulates double-custody when entering the vault; and how she was able to walk out with $1 million in cash over an approximate 24-month period. The fact she succeeded in perpetrating embezzlement on such a grand scale points to failure on the part of the credit union and its alleged security protocols designed to protect credit union assets. No matter how much CUMIS may wish to hold Turner, Warren, Hwang and Conrad accountable for the theft of $1 million, the fact is, the external auditor had no involvement in the physical removal of cash.
Priority One should be held accountable for failing to detect any of the thefts. Based on their attorney's disclosures, Priority One relied solely on a single year-end report provided by Turner, Warren, Hwang and Conrad to assess the effectiveness of its own security. Apparently, Priority One never verified the evidence used by the external auditor to arrive at the conclusions contained in their reports for the years 2008 through 2012.
Over the past 8-years, the credit union's Supervisory Committee has remained unusually quiet though each year, Supervisory Committee Chair, Cornelia Simmons signs a mundane address written by Rodger Smock and published in the annual report, which repetitiously assures readers that the committee has determined that Priority One is in compliance to all applicable laws and that in her committee's opinion, all is well. In retrospect, since 2009 Ms. Simmons' statements have been proven to be untrue. Ms. Simmons' 2009 address assured readers that the credit union was operating safely yet in that same year, a receptionist absconded with more than $60,000 from the Los Angeles branch. The credit union's current defense indicates that the Supervisory Committee is trying to divert attention away from themselves and placing the entire records of thefts during the period of 2010 through 2012, on Turner, Warren, Hwang and Conrad.
In another matter, in 2014 President Wiggington ordered omission of all references to legal expenses from the credit union's monthly income statement. In 2015, he's ordered that the credit union's 2014 Annual Report not be distributed. His actions suggest he is trying to hide those records that serve to prove Priority One's actual performance versus the tales he loves to tell that allude to non-existent success. Periodically, officers like Robert West try and deter attention away from the credit union's awful public reputation, legal problems, and chronic internal issues. Mr. West's efforts always fail to allay attention from the well-documented fact that since Charles R. Wiggington, Sr. became President, business remains in decline and that lawsuits have been filed each year since 2010, against the once respected credit union.
In the meantime, we will have to await the results of a trial which will hopefully and finally bring to light the gross incompetence of Priority One's worst and most embarrassing President. For those who are interested, the trial between CUMIS and Turner, Warren, Hwang, and Conrad; and if approved, Priority One's cross-complaint, is slated to take place at Superior Court in Los Angeles on August 24, 2015.
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272 comments:
«Oldest ‹Older 201 – 272 of 272Something smells fishy at the credit union.
Charles Wiggington is extremely upset that the TWHC trial has been delayed. Our courageous CEO was eagerly hoping to testify in court to prove once and for all security measures that he developed at Priority One are not to blame for the theft of $1,000,000. These delay tactics by opposing attornies are a ploy to misdirect the true culprit - TWHC.
Several haters are calling for the resignation of President Wiggington. You've got to be joking, right? Why are you haters trying to deny quality management to the P1 membership, even after our CEO has been nominated for the Good Governance Award.
Scriptures say Satan will knocking on the door but the armor of the Lord will protect the righteous from the blasphemy of evil doers.
What exactly did Wiggy do that is more embarrassing then soiling himself?
What did he do that is more embarrassing than possibly soiling himself? Sexual harassment. Bragging about how fat women can't resist him. Stealing a member's car and then trying to convince people that he bought it at a dealership when the credit union records show it was repossessed. Sitting and talking with his mouth full of food and scratching his privates in public. Soiling himself would just be the cherry on top of a real disgusting cake.
Response to the Committee of Vindicatio
CoV:Charles Wiggington is extremely upset that the TWHC trial has been delayed.
Reply: He should be upset with his messy life and if he had a conscience, with what he's done to the credit union and employees.
CoV: Our courageous CEO was eagerly hoping to testify in court to prove once and for all security measures that he developed at Priority One are not to blame for the theft of $1,000,000. There were three managers at Priority One who used to frequently refer to Wiggles as "our CEO." Hummm?????
Reply: You are super misinformed and stupid. He didn't develop the procedures. He inherited them and chose not to enforce them. Use facts to support your statements, moron.
CoV: These delay tactics by opposing attornies are a ploy to misdirect the true culprit - TWHC.
Reply: Evidence please.
CoV: Several haters are calling for the resignation of President Wiggington. You've got to be joking, right?
Reply: Yes, Mr West, keep using the word "haters" to refer to anyone cares about the credit union. Remember, you coined the term "haters" back in 2010?
Cov: Why are you haters trying to deny quality management to the P1 membership, even after our CEO has been nominated for the Good Governance Award.
Reply: Quality management? A sexual harasser, a dumb-as-direct board director who needs Charles Wiggington to interpret the data contained in the credit union's financial reports, and a brain dead supervisory committee. Is that the level of quality you're referring to?
Cov: Scriptures say Satan will knocking on the door but the armor of the Lord will protect the righteous from the blasphemy of evil doers.
Reply: Nowhere does it say say he knocks on the door you human paper clip.
I'm really hoping Wiggy soils himself in court - that would make a most appropriate capper (I mean crapper) to a horrid career.
If he soils himself that will actually be the high point of his career.
I think we should try to get a consensus about what should be done about Charles Wiggington. If he's done a great job as president, then should he:
1. Be given a raise?
2. Be honored in a parade?
3. Have a monument raised in his honor?
4. Get a richly deserved raise and bonus?
If people believe he's acted reprehensibly and made atrocious business decisions, then should he:
1. Be forced to wear a dress and high heels and then locked in a cell at any state pen with a big Black man who has been locked up for a minimum of 5 years and who invites Wiggington to walk on over so that he could get his ass "whipped" and/or "spanked?
2. Should he be tarred and feathered?
3. Should he be ordered to pay back the monies spent on attorneys to defend him when he sexually harassed an employee; when he violated employee rights guaranteed under state and federal law; and now, when he failed to implement security that resulted in the theft of more than $1 million?
4. Placed in a alley with only one exit and forced to face a gang made up of all the employees whose reputations he slandered? The employees will be given baseball bats.
I think #1, being forced to wear a dress and high heels is an appropriate punishment for Mr. Sexual Harasser.
@I hate sexual harassers
Pretty sure the Committee for Vindication would opt for a raise, bonus, parade and a huge monument in his honor, but those toadies are delusional jackasses.
I for one would require Wiggy to payback all the money spent on legal counsel over the years to defend the CU due to his incompetence and sexual harassment. If he can't come up with the substantial money he's personally cost P1 then he should receive a proper tar and feathering (along with Smock), and then both should be run outta town on a rail.
Is Wiggy a little extra nervous because he's afraid someone will uncover his Ashley Madison and account? That could be a tad embarrassing.
Interesting. After being found guilty of sexual harassment, Ashley Madison might have been the next next logical choice. Except for the recent security violation, it was a safe way to satisfy his urges.
Wiggy is being quiet nowadays which is strange for a man who likes to talk about the most confidential subjects both personal and business.
To the person who asked about why the Los Angeles and South Pasadena branches were closed, I heard that the credit union had to perform audits. Now I don't know if they did it on their own or if they were ordered to do so. I think that auditing South Pasadena is long overdue. I think people would like to know why net income dropped by millions of dollars and how credit union money has been spent over the past 8 years. We know that Wiggington spent a lot of money on security for his office which the credit union paid for. He also spent money on remodeling because it would bring in new business but it didn't. He allowed the company to pay for Bea Walker's $5000 laptop and I believe when she was fired, it was never returned to the credit union. They've wasted lots of money on some failed products that they still offer like "second chance checking accounts", Priority Pay (payday loan type product), and on a lot of other things that have failed. Back in 2007, he said he didn't want to use Mr Harris' products like the Back to School, Tax, and Vacation loans but if you look at their website, every season they've brought back Mr Harris' loans because unlike 99% of what Charles invented, failed and fell on its face.
The credit union, I mean Charles, should be investigated. members should know if Wiggington has been misappropriating money. Actually, he could never have misappropriated money without the approval of the Board of Directors. if they find evidence of this it will make wonderful evidence in court to Wiggington's character and will help prove that thefts at priority one are a big problem that started before the $1 million got stolen.
Congratulations to President Charles Wiggington for WINNING the distinguished Good Governance Award. His nomination for the Award was an honor. And now WINNING the Award is an outstanding achievement that is well deserved.
To all you haters and cry babies: For months now you have falsified stories about our President's misconduct without one scintilla of evidence. We demand you either put-up or shut-up.
Know the righteous Lamb of the Lord is innocent, but he will be rejected by those bowing to Lucifer.
REWRITE:
The Committee For Prostitution said...
Congratulations to President Charles Wiggington for WINNING the distinguished Good Governance Award.
We base this on many factors. The first is that you are a proven sexual harasser and yet remain president. Quite an accomplishment for the BOY from Indianapolis.
Second, we consider your home life. You've told us that you wife has a liking for the drink and we're not talking about water. We understand. If we were married to you, we'd probably be addicted to some substance.
Thirdly, your son was arrested for selling meth. Sure its illegal but if you look at what he did from a more positive perspective, it shows that the BOY is motivated and adventurous. Too bad the narcs arrested him. It looked like he was working hard to get enough money to move away from you.
As the Committee wrote, the Award is being given to you for "outstanding achievement that is well deserved."
And to all people who are imbued with morals and have the ability to differentiate between right and wrong, evil and good, stupid and intelligent. your exposure of Charles R. Wiggington, Sr. of Indianapolis, Indiana are supported by EXTTI's investigator, lawsuits filed against the credit union, and complaints filed with Human Resources.
We the committee are brain dead. We should shut-up but our motto is "live by the lie and die." And we stand behind our President who years ago, came pouring forth out of Pandora's box. After all, Evil is as Evil Does.
Committee For Vindication = Robert West
Evidence #1 - The Committee uses the phrase "Hater" often same as West.
Evidence #2 - Allusions to Scriptures, the Bible, the Lord and the Devil same as West.
Evidence #3 - Constant unabashed praise for Wiggy same as West.
Yep, the "committee" sure sounds a lot like Robert West who is the first person to refer to the President's critics as "haters." I guess old mush for brains never knew people are given a free will and can derive conclusions and opinions even about someone was dastardly as Charles "Wigglenothing" Wiggington.
You know, I don't know why we're going to limit the awards Wiggington deserves to the Good Governance Award. How about the Swell Dad Award and the Number 1 Husband Award. The sky's the limit with the awards this clown, I mean loser, deserves.
Well there certainly are many Awards Wiggy can lay claim to, such as:
Huckster of the Year
Charlatan of the Month
Weasel of the Decade
Bill Cosby Sex Harassment Trophy
Con Artist Extraordinaire
Lazy Loafer Trophy
Gravy Sopper Post-Graduate Honorarium
I'm sure there are plenty of other awards worthy of Charles Wiggy Wiggington.
LOL. Yes, those are great awards and no one is more deserving of all of them than Wiggles the Clown. May I add the Scrotum Scratching Trophy and the Talk With Your Mouth Full of Food Award to your impressive list?
Imagine sitting in the lounge room and while taking out your sandwich, you notice Wiggington scratching his privates and talking while his mouth is full of candied yams and collared greens? Yummy.
Bill Cosby Sexual Harassment Trophy! That's rich. LOL.
Wiggington should be awarded for his addiction to lying. N one twists the truth like this moron From lying to members to slandering employees and using credit union money to hire lawyers and consultants, no one twists and thrashes the truth like this sexual harasser.
He may be the industry ouef but he deserves every award that brings attention to his deplorable character.
I'd love to see The Gravy Sopper Post-Graduate Honorarium hanging in Wiggy's office. Is it presented by Heinz or Schillings?
No doubt Wiggy would be on a short list of qualifiers for Schmuck of the Century.
Not so much Heinz Schilling as much as Heckle and Jeckle, Abbott and Costello, Tweedle Dee and Tweedle Dum, or Khloe Kardashian and Lamar Odom.
I don't know that he has any contenders for the Schmuck of the Century or Bill Cosby awards.
Yvonne is no longer employed at Priority One. I have no idea why...No idea if she quit or was fired. I just know she is gone.
You mean Yvonne Bigfoot is no longer working at P1?
This is shocking news. I wonder why she left?
It was strange because Rodger Smock said she was ill but would be returning to the credit union. Esmeralda Sandoval also said she was out temporarily. Maybe she violated policy but wouldn't that mean they should have also fired Esmeralda, Robert West, Rodger Smock, and Charles Wiggington?
@Bozo: Right on!!!!!!
Famous Wiggington Quotes:
"Mr. Harris knew nothing about technology. I'm gonna make this place state-of-the-art."
2007
"A lot of people wanted my job, but I got it because I knew how to play the game."
2008
"I'm going to hire a COO because I have too much work and I need someone to help me"
2009
"No one is ever going to get fired on my watch."
2010
"Now that Bea's gone, watch and see how business we get in."
2011
Opening of the Santa Clarita office: "People are going to want to become members. All we have to do is sit back and watch them come."
2012
"I had nothing to do with what Bea did to her (Valencia Branch Manager). I had no idea. And I'm too sick to go to court. I'm undergoing medical treatments."
2014
"We did everything we had to. Its them (Turner, Warren, Hwang and Conrad) that didn't do their job."
2015
The only thing Charles "Erkle" Wiggington (not be confused with Erkle West) hasn't said is, "Did I do that?"
My first hand experience with Wiggington and Rodger Smock is that these two people are unscrupulous and dishonest but they're also cowards. Wiggington is arrogant to the point of nausea but when the plans that he initiates all on his own go wrong, this sissy-BOY is the first to blame someone else. I saw that in 2007, when his AVP was exposed of kiting and though Wiggington knew that she had incurred more than 40 NSF events in a 60-day period, he later denied all knowledge and said the NSF fees were backed out by member services and not himself. Our policy was that NSf fees incurred by employees could only be reversed by the VP of Operations and he was the VP of Operations but he was too cowardly to man it up and confess that he was the one that approved removal of the fees.
Same thing happened that same year when he was handed the disk containing all information that was going to be sent to our publisher who was going to print-up ballots and envelopes that would be mailed to all members. He refused to review the information, telling us, "I'm the president, I don't do that."
He did the same thing in 2008, when business started to nose dive. He convinced stupid, ignorant, dumb-as-nails, Diedra Harris Brooks that it was the economy that was causing the decline but during that same period, a lot of other, smaller credit union were experiencing growth and their net income, rising. The difference between those credit union and Priority One was that they had competent officers at the helm, not some big mouth sissy who likes to gab about sex.
He fired a lot of my co-workers by making up lies and with the help of Rodger Smock. I can wait to hear Wiggington testify in court. I want to hear his stories change as he trips over his lies and is hit with questions he has no idea are going to be asked. He's a liar, he's not a great liar and he's a backstabber in the office hiding behind Diedra and Rodger but get him into the open and Charles Wiggington is nothing but a certified sissy boy. Can you imagine just how proud his wife and son are?
If Yvonne is gone all I can say is good riddance
Poor Yvonne. After backstabbing and demeaning so many people, she's gone. She'll really be missed. By the looks of it, Alex looks very beat up lately. Maybe she can join Yvonne sometime in the near future.
Yvonne is gone? And Rodger said she was ill? At P1 its all about timing. Yvonne oversaw collections but she was also the VP of operations. With the $1 million in cash stolen and knowing Wiggington as a lot of us, does it seem coincidental that he might have targeted someone to be the fall guy for his screw up. He did it in 2007 when he blamed Alan for the security breach that he, Wiggington, committed. He did it again in 2011, when he blamed Bea Walker for the business failures he created. A few years ago he blamed Anwar for what assistant branch manager, Neelman, did, but Neelam was Wiggington's friend so he used Anwar as his scapegoat. I'm 100% that this dumb ass isn't going to take the blame for his failure to implement security. Anyway, the theft of $1 million took place in 2010-2012 and Yvonne didn't become VP until the last month of 2012 so she has absolutely nothing to do with the thefts unless of course, Wiggington wants to blame him for what he did.
If she's gone, she deserves a tribute.
She arrived to P1 in 2008. She was hired to head the collection department. Wiggington fired his best friend, Michael Lee's company and replaced them with Yvonne's group. Yvonne brought in Saundra, Alex, and Naira, 4 of the snottiest, most arrogant, meanest women you'll ever meet. They were and remain disrespectful to members, treating them like garbage. Clearly, they are a reflection of Charlie Wiggington.
In 2009, Yvonne chummed it up with Bea Walker and the two women would go out to lunch everyday, Monday thru Friday, take breaks together, meet secretly in the South Pasadena parking log and in the alley behind the office.
From 2009-2010, whenever her husband was driving his truck out of town, Yvonne would go and spend the night at Bea's. It was a great friendship until the two women had a falling out and stopped talking to one another.
The day after Bea got fired, Yvonne told her staff that she hoped the board would make her COO. And though she hadn't talking to Bea for more than 6 months, she called her the day after she got fired to get the reasons why she got fired. Yvonne doesn't even have the loyalty of a dog. She was not happy when the board bypassed her and hired Cindy Garvin instead but Yvonne wasn't giving up. She spent 2011 and 2012 telling Wiggington just how awful Cindy was and Cindy ended up getting fired in 2012.
Yvonne loved gossiping with her girl, Alex Suarez. The two would stand in the collection department which is also occupied about the call center and talk loudly about confidential credit union matters.
In 2012, she or Alex or even Wiggington, published confidential information about a member and her loan. The statements violated the Privacy Act and slandered the member. The member called good for nothing, Diedra Harris-Brooks, who delegated the call to Charlie and who in turn, delegated the matter to Yvonne. Yvonne tried to bully a member and the member sued. The credit union had to pay up $20,000 for Yvonne's mistake.
In 2013, the lawyers told Diedra to order Charlie and Yvonne and Alex to stop blabbing confidential information because they were screwing over the credit union. Odd that these long in the tooth officers needed to be told that they should not be violating confidentiality suggesting they're all tards.
In 2013, when the credit union discovered Lynnette Fortson had (allegedly) stolen more than $1 million in cash, Yvonne ordered all employees of the Los Angeles branch not to ever speak to Ms. Fortson whether while at work or at home, or they would be terminated. Someone doesn't understand the law or credit union policies, do they? She also told the collection staff in South Pasadena that Lynnette had stolen cash from the L.A. office but that was a clear violation of policy plus, since the law says Ms. Fortson is innocent until proven guilty, Yvonne's statements constitute slander Then again, no one does slander than Wiggington and Madame Rodger Smock.
Now there are rumors she's possibly gone. Well, I agree, she won't be missed. She was poison to the credit union just like Diedra Harris-Brooks, Charles Wiggington, Madame Smock, Esmeralda Sandoval, Robert West, Alex Suarez, and Gema Pleitez. May oh my, what will P1 do without one of its premiere backstabbers????
I agree, there's something suspicious about her departure. For years she wanted to be an executive and the only thing that could drive her out is either she is ill or she was asked to leave.
Maybe Wiggly is going to try and show that the VP is gone this solving the issue of why security was not enforced and caused the theft of $1 million..
Let me give you a fun fact of how the credit union handles SOME employees who break policy.. Before they're fired, a phony investigation is conducted to determine if a violation has occurred.. the reason I refer to it as phony is because the Credit Union has already made a decision to fire the person what's the use the pretext of an investigation to make it appear like they're being thorough in their assessments. A few weeks later, a notice is posted announcing that the person is no longer an employee of the credit union. This is the same old tactic done with so many now ex employees.
If this is what happens then Yvonne is just another scapegoat for Diedra and Wig.
Alan was a scapegoat for Wiggington. So were Bea and Cindy. Before that he backstabbed the marketing director and later, the AVP of Lending, "fat boy" Cavazos. He also backstabbed Yuling, Marc, Dane, David, Carol, David C., Kathy the old Valencia manager, Susana, and Kim H and Kim B. He always has scapegoats for all the problems he creates. He is such a coward, he'll never take the blame for what he does. He used to talk crap about his sister, wife and son.
PS: I'm surprised he hasn't blamed his momma for brining him into this world.
Charlie "Wiggles" may not have blamed his momma, but the rest of us do. He used to say she locked him in the closet because he talked too much. Why, oh why, did she let him out? What was wrong with that woman?
His son, Chuckie Wiggington, proves the old adage that the rotten apple doesn't fall far from the tree. When he was about 17 years old, he came to work at the credit union for a few weeks. Like his da-dee, Chuckie didn't shut. The things he gabbed about were so, so stupid. I had the pleasure of listening to him talk endlessly about ghosts, how to catch ghosts, and how to drive ghosts out of your house. He talked about how his father was mad at all the employees who told the detective that he sexually harassed Kim. One would think that a sexual harasser should be mad at himself and no one else. No one asked him to sexually harass just like no one told him to take a member's car or lie about employees or cook the books.
Going back to his son, Chuckie. That boy is awful- stupid in fact. When they brought him to work to help clear out files from the back room, Rodger had to fire him because Chuckie was skateboarding out on La France Avenue instead of working. Sounds like his da-dee, doesn't it? Rodger was able to fire him because at the time, Charles Sr. was on suspension being investigated for sexual harassment.
Yvonne is officially out of POCU. was she fired?? quit??
If Wiggy finally admits he is deceptive, deceitful and outright dishonest then he would earn my respect.
At least Wiigglenotless should reveal the truth about why Yvonne Bigfoot is no longer employed at Priority One.
Yvonne leaving is not a rumor...it's real. Rodger escorted her to her office to clear her things. She didn't look ill. Ass kisser Alex helped carry her shit down the stairs. good riddance!!!
Knowing Wiggington the slanderer, he probably used Yvonne "Bigfoot" Boutte as a scapegoat for one of his failures which probably has something to do with the theft of $1 million or her violations of confidentiality though Wiggington has violated confidentiality more than anyone else at the credit union.
Her getting escorted out reminds me of when Bea Walker got fired and escorted to the door on La France. She wasn't even allowed to clean her office. Ass-kisser, Gema Pleitez, packed up her things which were later shipped to her home in Santa Clarita.
Why exactly is Yvonne gone? Now I don't believe it's due to illness because that information came from Rodger and Esmeralda, two of the credit union's biggest liars. Remember, Rodger used to say that the man who shares his bed is his son which would be creepy if true. And Esmeralda is the woman who used to threaten employees who read the blog and said everything that was published is a lie. She stopped LYING when documents got leaked proving Wiggington is.a sexual harasser and that she and HR slandered lots of employees.
Now Wigg likes to use a person's past to fire them. He fired Aaron back in 2008 for complaints filed against Aaron in the years before 2007. Yvonne like Alex Suarez and Charles Wiggington was a huger violator of confidentiality.
In 2012 she told some employees in credit resolutions that Wiggington had said the lawsuits filed by the ex-Burbank branch manager and a business development rep were settled for pennies. What she and Wiggington did violated the settlement agreements signed with the ex-employees. To cover themselves, they posted another comment which said their comment was not about the plaintiffs but about about a member who was in collections because she was refusing to pay her auto loan. The comment was a violation of the privacy act. The information about the member was only known by Yvonne Boutte, Alex Suarez, and Charles Wiggington and no one else.
But this wasn't the end. One of them posted another comment about the member, making fun of her age. The member called Diedra but the dumbass board director referred the complaint to Charles Wiggington. That alone makes Diedra a liar because for years she has said members should write to her if they have issues with the credit union. Sure Diedra you over tthe hill putz.. Charles then gives the complaint to Yvonne and orders Her to squash it. Yvonne calls the member and prohibits the member from ever calling Diedra and orders her to only contact her if she has any questions. Her goon squad tactics back-fired. Turns out the member was a law student and knew more about the law then Yvonne knows about applying make-up. The member sues and a few weeks later the credit union issues a settlement check and a letter scripted by the attorney in which Wiggington writes that he never authorized anyone on his staff to publish confidential information about the member. Really a stupid and transparent letter. Of course no one would ever expect him to admit he leaked confidential infirmation Tharp was published by one of his uneducated executive goons.w
In January 2013, Yvonne starts working out of the Los Angeles branch investigating service issues and remaining there while the internal auditor reviews branch records. In February the auditor discovers hundreds of thousands of dollars in cash were supposedly stolen over the 2 years by an ex-AVP. Afterwards, Yvonne calls Alex Suarez at the South Pasadena office and Alex, a gossip addict, repeats what Yvonne said. The AVP gets fired and then Yvonne warns every employee at the L.A. Office that if they talk to the ex AVP either while at or affter work, they will be fired. Yvonne was too stupid to realize that her threat was illegal. Yvonne called Alex Suarez again and tells her the reaso why Lynette got fired, which was another violation of confidentiality.
Yvonne was a horrible, abusive, wretched manager and she violated policies and laws just like Charles Wiggington, Rodger Smock and Diedra Harris-Brooks. She won't be missed and if any of these law breakers is shown the door, they won't be missed either
Continued....
So is her departure part of salvage efforts to pretend and show that the credit union enforces polices. If that were true, then why is the sexual harasser and car thief still president?
August 31, 2015 at 6:45 PM
@Bozo the Clown
You said if Wiggy admits he's deceptive and dishonest, he'd earn your respect. Unfortunately, cows will fly before Senor Liar ever admits to how corrupt he is.
Isn't it strange that Yvonne's departure occurs when operations is being scrutinized by auditors, by their insurance carrier and by TWHC's lawyers? Is it just coincidence? Probably not. Has it occurred to anyone that recently, the Los Angeles and South Pasadena branches were closed. At the time, Yvonne leaves the credit union and according to Rodger Smock, she's ill. But she returns and then is allegedly escorted to her office. Did an audit on the day the branch was closed reveal that she, the vp of operations, wasn't doing something she was supposed to or was more money missing from the Los Angeles and also from the South Pasadena branch?
Wiggington has always surrounded himself with lame managers and executives. On the surface he allegedly promotes people that will help improve efficiency but lets face it, almost everyone he promotes fails just like he has. The real reason he's always promoted people- too many people, into executive positions is that he needs people to take the fall for his bad decisions. In 2007, he told us that he created the AVP's so they could bring in new business but he also said that if they failed, then they would take the blame. He did the same thing when he hired Bea and later, Cindy and when he promoted Yvonne. Now Yvonne should never have been vp of anything. She was a glorified collections clerk who was handed operations for the last 3 remaining branches. She didn't know anything about operations and as a supervisor of just collections she was horrible and dishonest. I was in a meeting with Wiggington back in 2008 when she walked in and told him that on Saturdays, when her department made calls to members, their caller IDs showed the calls were coming from the California Lottery.
Last year it was exposed that she and Alex Suarez authorized collection personnel to create phony Facebook accounts with pictures of attractive women/girls. They would send "friend requests" to members who were in collections. When the member approved the request, the collection agents would write to the member's Facebook email account and demand payments on their delinquent loans and accounts. Not only did they violate the law and Facebook policy but Yvonne and Wiggington, the sexual harasser, car stealer and violator of the Privacy Act didn't care.
If this is what goes on at Priority One, could any of it be used in court to show the character of the President and his officers?
No, say it isn't so. Yvonne is gone? Actually, a friend told me she got the boot. Too bad, she was such a nice and honest person. She treated employees with so much respect and with that scare crow, Alex Suarez, they gave so many employees such a horrible time. Good riddance. Now somehow, some way, Wiggington, Smock, West and Esmeralda should be gotten rid of too. And Diedra who is the mother dragon at that dump.
Yvonne was the last of the Bea's trio (Bea Walker-Joseph Garcia-Yvonne Boutte) who swore they would push useless, dumb-as-dirt Wiggington out the door but the most stupid president and ceo in all of credit union land is still there while the three con-artists are gone. That's amazing. In the case of Wiggington, I guess its true, some animals do eat their young.
Wiggy and Diedra have filled Priority One's management with weasels and worms who will stab you in the front if they can't reach your back. Ask Yvonne or just take my word for it.
Have to take your word for it since she is now in hiding.
Sadly Yvonne has not issued any statements as to why she left, quit or was fired from P1.
It's virtually certain Bigfoot was "forced" to sign a non-disclosure agreement as part of a hush money package orchestrated by Smock to keep her normally big pie hole shut. Basically Wiggy does not want the real reason why she is no longer employed to see the light day.
@Chief Jay Strongbow
You're spot-on, Chief. Hush money, shyster attorney's, cover-ups and behind-the-scenes secret deals are the Wiggington/Diedra way of conducting business.
@Chief Strongbow: She was terminated. Yvonne held on to her position the way a hawk holds on to a sparrow so the only way you could get her to release her death grip was by forcing her out. The big question is, what did she do that led to her ouster? And you're 100% correct. Despite being fired, she probably was offered severance pay (1 week for each year worked according to P1 practice) but has to agree not to sue the credit union. I hope, well maybe I don't, that Wiggles doesn't think she can't be subpoenaed to testify in court though if she is, she will either lie just as she has done for years and years or squeal like a pig.
The practices at P1 are corrupt and heinous but always covered up by their dumb ass board of directors, overpaid shyster bottom feeder ambulance chasers, and consultants who come into to powder their face, apply a fresh coat of lipstick and douse them with cheap, rancid perfume.
And lest I forget, I hope Bigfoot has returned to the pristine forests of Northern California where she can live out her days eating deer and berries.
Today the haters lost because national treasureTom Brady was completely exonerated of all the phony charges related to Deflategate.
Our Committee predicts our hero President Charles Wiggington will also be exonerated over spurious charges that P1's lax security procedures allowed and encouraged Lynette's $1 million theft. Once the court vindicates our CEO all haters on this blog will be forced to admit Wiggington is a classy guy with the highest integrity in the credit union industry.
The truth of the righteous will surely triumph over evildoers in the final days says the Lord.
Have you, Robert West, or whoever you are, thought of changing your name to Committee of Defecation?
You're right, Tom Brady was exonerated albeit it has negatively affected his marriage but comparing Tom Brady to Charles Wiggington is like comparing alive to dead, black to white, intelligent to stupid, refined to vulgar. Get where I'm going with this?
And you really have to wonder about the psychology or psychosis of a person who views useless, dishonest, crass, embarrassing, imbecilic Charles R. Wiggington, Sr. as their hero. Pathetic.
There are no spurious charges but then again, you'd only know this if you possessed a modicum of intelligence and the ability to read and comprehend. There is more than enough documentation proving that your hero, the disgraceful Charles "Wiggles" Wiggington is dishonest, corrupt, a liar and a lawbreaker. Like I wrote, you'd know this if you could read and comprehend.
I wholeheartedly agree that the credit union has been lax in enforcing security procedures. Even you, the so-called committee, posted a comment several weeks ago in which you admitted that the Supervisory Committee may have been remiss in its duties. Do you remember what you wrote or in addition to your inability to read and comprehend, do you also suffer from amnesia?
The credit union's, I mean Charles Wiggington's failure to enforce procedures didn't encourage Lynnette to steal $1 million. Instead, it created the opportunity to steal $1 million IN CASH. That is just amazing and it points to Wiggles, the board and the supervisory committee. This also happened 2007 when Wiggles refused to carryout security procedures that were created by his predecessor and as a result, ballots were mailed to members on whose exterior were printed their account and social security numbers. And I agree, Wiggington is quite classy if you mean he acts like a 1970's PIMP. All he's missing is a burgundy velvet brimmed hat with a large feather sticking out of one side and 6" platform shoes.
Poor Wiggles the Clown. Seems like the liar's day is coming and hopefully this will be it for the biggest doofus to hit any credit union.
This is the time and a place for an old fashioned tar and feathering. Oh, and you'll get a rousing send-off when you're run outta town on a rail.
I'd love to help tar and feather Wiggington though I don't think I have the time or strength to apply tar to Smock or Esmeralda. On a rail, in a cannon, on a missile, etc.
Can we get Bigfoot Yvonne to assist with the tar and feathering?
I think Big Foots are afraid of hot tar.
On a serious or maybe funny note, it will be interesting to see if Yvonne is subpoenaed to testify at the trials involving the theft(s) of $1 million. Yvonne was the COO (VP of Operations) even though at the time the thefts occurred, it was COO, Bea Walker, and CLO, Cindy Garvin, who oversaw operations.
Its interesting that neither woman or the Board of Directors or Supervisory Committee or Charles Wiggington ever detected any of the many thefts of cash taken from the Los Angeles vault. The fact one person could walk out with $1 million is incomprehensible and it will be interesting to see what answers the credit union officers give during the trials to explain how none of them noticed money was being stolen. I'm sure a jury and judge will find it incredulous if Wiggington and the others, keep pointing fingers at TWHC as the reason why their sharp security procedures never detected any of the many thefts.
Another fact is that back in 2009, when Bea was hired, Rodger Smock boasted about Bea's expertise in operations and business development. Turns out Rodger, as usual, made a fictitious statement based on what he thought was true. Mr. Smock and the board didn't do their due diligence and investigate this woman's prior employment. If they had, they would have discovered she was terminated from Universal Studies Federal Credit Union and that under her watch, AIRCO incurred losses. Then again, Rodger and Diedra hired her at the recommendation of Charles R. Wiggington who later publicly denied ever having met her prior to the date she was hired.
Cindy Garvin was hired to oversee loan development. If she had been left to do what she did best she might have succeeded in reversing the credit union's marketing issues. Her expertise was allegedly marketing, loan processing and business development but Wiggington who is no strategist, gives her control over the operation of all branches which included security. He set her up for failure because she had no experience in operations. Not only that, for a time he succeeded in inducting her into his neurosis club and tells her that an invisible group of rebel employees is out to topple the credit union. So without using common sense, Cindy takes the bait and runs off like a hound dog looking for a criminal. Not only did she never find any of the alleged rebels described by Wiggington but by mid-2012, she realized that Wiggington was a gross incompetent.
Wiggles seems to have a hard time keeping acquaintances. He had to fire Liz because she was kiting but then he laid off his supposed good friends, Dane and Gerardo. He hired Bea to help him catch bloggers but she turned against him and he got her fired. He hired Cindy but he fire her too. Seems like someone doesn't know how to place nice with others. I think its time to put him back in his mamma's closet.
In the aggregate I judge Wiggy to be distasteful, uncouth, a liar and a sexual harasser. He has ruined a once great credit union with his endless stupidity, greed and self-serving shenanigans. Please take my advice -- GET OUT.
He won't get out because he's undignified and delusional. He's always got some excuse to rationalize why he sucks as president and like any totally insane person, he can't see reason.
I wonder if anyone has audited Wiggington to see how much money he's actually wasted on failed projects, attorneys, on hiring (and then firing) executives, and on consultants? When he sexually harassed, we know the board approved the credit union pay an investigator, the credit union attorney, and a consultant to come and talk to all employees about sexual harassment. Diedra also approved paying his salary for the 8 weeks he was on suspension. Now add how much he spent on hiring Bea Walker and Cindy Garvin only to turn around and fire them. And he kept Joseph Garcia on payroll for 5 years and even signed off on raises, even though Joseph didn't do anything. What about the consultant he hired to come to his office and look for surveillance equipment that he was so sure had been planted there by invisible employees?
Charlie prefers self-auditing and then providing whoever he has to, "his findings." It's worked for years but he hates it when state auditors come to the branch. When they're visiting, has to make sure he gives the documents he wants them to see, he has to rehearse excuses he'll use and he has to put on a game face to make it look like he welcomes them when what he looks to the most is them departing.
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Has a guy ever given you mixed signals?
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==> [Insert subject line here and link it to: Why he does the bare minimum (and what to do about it) ]
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